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sweetafton



Member Since: 05 Dec 2009
Location: Weymouth
Posts: 961

England 2011 Range Rover Sport Supercharged Santorini Black
Sat Nav

Anyone update there's yet? Land Rover emailed in march telling me update available for £169 all in. I asked dealer to install and when I got the bill they are now trying to charge me two hours labour as well!
I have showed them the email and they are looking into it. I have paid the £169 like the email has stated. So anyone had this happen to them? MY11 Autobiography supercharged. Santorini Black. Monaco interior. Rear screens. Privacy.
Gone MY08 Supercharged HST. Java black. Ivory premium interior. Rear screens. Privacy. Missed a lot.
Gone MY04 Discovery V8 Petrol ES Premium. Awesome.

Post #384788 Thu Jun 06 2013 8:56am
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sweetafton



Member Since: 05 Dec 2009
Location: Weymouth
Posts: 961

England 2011 Range Rover Sport Supercharged Santorini Black

Update. Dealer phoned and said Land Rover should not of sent that email to me about update 'without' labour charge on it.
Because I have the email Land Rover will foot the bill for the labour.
Who in there rite mind will pay two hours labour £220 +vat and £169 to update there sat nav! This just seems outrages when you can buy a new Tom Tom for around £100. Think Land Rover are taking the p Censored s! MY11 Autobiography supercharged. Santorini Black. Monaco interior. Rear screens. Privacy.
Gone MY08 Supercharged HST. Java black. Ivory premium interior. Rear screens. Privacy. Missed a lot.
Gone MY04 Discovery V8 Petrol ES Premium. Awesome.

Post #384908 Fri Jun 07 2013 10:35am
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Beancounter_74



Member Since: 11 Oct 2011
Location: Down here now...
Posts: 5796

England 

That is f Censored g ludecrous.......personally, for the money, I think the Sat Nav should be upgraded FOC as part of the annual service, let along charge for the update AND labour.

Victory for the small man there Sweet Thumbs Up , but wonder how many others will be caught out by the false marketing Evil or Very Mad ON THE WAY: BMW F21 M140i
MERCEDES GL350 - Metallic Navy Blue w/Grey interior

GOING: BMW F31 335D MSport+ xDrive Touring
GONE: Land Rover Discovery 4 HSE - Stornaway Grey w/Black Interior (wish we'd kept it Banging Head )
GONE: BMW F10 520D MSport - Carbon Black
GONE:MY12 RRS SDV6 HSE Sumatra/Ivory/Grand Black Privacy glass

Post #384915 Fri Jun 07 2013 11:04am
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sweetafton



Member Since: 05 Dec 2009
Location: Weymouth
Posts: 961

England 2011 Range Rover Sport Supercharged Santorini Black

I know bean bloody shocking. But I've got the email if anyone wants it Whistle . MY11 Autobiography supercharged. Santorini Black. Monaco interior. Rear screens. Privacy.
Gone MY08 Supercharged HST. Java black. Ivory premium interior. Rear screens. Privacy. Missed a lot.
Gone MY04 Discovery V8 Petrol ES Premium. Awesome.

Post #384942 Fri Jun 07 2013 4:32pm
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simple1



Member Since: 15 Jan 2006
Location: Somerset
Posts: 1657

United Kingdom 2007 Range Rover Sport TDV8 HSE Cairns Blue

Robbing barstewards Shocked
Audi update sat nav included in service charge but if you opt not to upgrade they don't reduce service bill. Funny that Rolling with laughter
I agree that considering the price of the car, it would be a nice touch to keep current customers happy. Oh I forgot Laughing this is Land Rover. Don't worry, have already hit the wine tonight Bow down Bow down at least this particular Oxford Landing bottle loves me Mr. Green 2x TDV6. SE and HSE. Both returned to sender with issues👀
TDV8 Sport HSE...... Gone. Loved it but it didn't love me!!
Now rolling in MY10 Fullfat TDV8 Vogue. Slammed it to go round corners🙈
Cruising daily #56 mph in a Volvo V8. 😱
Lots of other toys in the cupboard...😜

Post #384945 Fri Jun 07 2013 5:11pm
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ilard



Member Since: 20 Aug 2010
Location: London
Posts: 975

United Kingdom 

Same question in Maint & Mod. Just been quoted £414 incl VAT. Not happy! L405 P400e Autobiography (MY2020)... Silicon Silver / Espresso
RRS TDV6 HSE Lux (MY2011)... Nara Bronze / Arabica - now gone!

Post #429037 Tue Jul 01 2014 9:53am
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1843

2013 Range Rover Sport SDV6 HSE Orkney Grey

Have a look at the Navteq site: http://www.navigation.com/Range-Rover-Spor...en_GB/GBP/ 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #429038 Tue Jul 01 2014 10:09am
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Pufftmw



Member Since: 23 May 2012
Location: Carmarthenshire
Posts: 1053

United Kingdom 2007 Range Rover Sport TDV6 HSE Stornoway Grey

I have the DVD Sat Nav and what you do is eject the existing one, insert the new one and it auto-updates. Takes about 5 minutes, not 2 hours!

Post #429062 Tue Jul 01 2014 3:09pm
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1843

2013 Range Rover Sport SDV6 HSE Orkney Grey

It only takes that time because you are just swapping one DVD of maps for another!!

The HDD version copies all the data across to the HDD, no idea why it takes so long though! 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #429063 Tue Jul 01 2014 3:19pm
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idrabble



Member Since: 25 Oct 2013
Location: Brisbane
Posts: 61

Australia 

But surely they are just plugging the computer in to update the system and then working elsewhere on the car or are people paying to have someone watch their car for 2 hours?

Post #429110 Wed Jul 02 2014 3:53am
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ilard



Member Since: 20 Aug 2010
Location: London
Posts: 975

United Kingdom 

They have to download the update from NavTeq, then plug the doo-dah into the RRS, click Next, OK, change a setting, click Next, click Back, correct the setting, click Next, confirm and Click OK, watch the progress bar, scratch their arse, watch the progress bar, yawn, pick at their nose with a latex finger, [repeat these steps many times], click OK, unplug the doo-dah, restart the ignition to reset the system, select GB, click OK, go for a 60 minute drive to test, fill out worksheet, return car to parking area and hand keys to service team, scratch arse, queue for a bacon butty well earned.

And I expect all the other LR engineers take the Censored out of them for being a shiny arsed desk jockey download boy.

Hence £414! L405 P400e Autobiography (MY2020)... Silicon Silver / Espresso
RRS TDV6 HSE Lux (MY2011)... Nara Bronze / Arabica - now gone!

Post #429112 Wed Jul 02 2014 5:31am
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1843

2013 Range Rover Sport SDV6 HSE Orkney Grey

Do they not use a preloaded USB stick?

They use the same source as I provided the link for, also you should be given the USB stick as you have paid for it?

Just buy the stick and scratch your own arse!! Rolling with laughter 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #429119 Wed Jul 02 2014 8:06am
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ilard



Member Since: 20 Aug 2010
Location: London
Posts: 975

United Kingdom 

Unless anyone has figured a hack for using a USB stick on 2010 and 2011 MY, sadly they have to be connected to a LR life support system to have their maps upgraded. Clearly an early facelift bodge job! Still, I had a short scratch while I checked out the website. Why not, eh?! Thumbs Up L405 P400e Autobiography (MY2020)... Silicon Silver / Espresso
RRS TDV6 HSE Lux (MY2011)... Nara Bronze / Arabica - now gone!

Post #429130 Wed Jul 02 2014 9:30am
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Kklone



Member Since: 02 Jul 2013
Location: Kings Lynn
Posts: 53

United Kingdom 

Rolling with laughter Rolling with laughter Rolling with laughter
That made me laugh, brilliant.

I always wondered what the latex gloves were for, now I know!.
Laughing Need....more.....mud, must.....off.....road.

Post #429133 Wed Jul 02 2014 10:16am
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1843

2013 Range Rover Sport SDV6 HSE Orkney Grey

ilard wrote:
Unless anyone has figured a hack for using a USB stick on 2010 and 2011 MY, sadly they have to be connected to a LR life support system to have their maps upgraded. Clearly an early facelift bodge job! Still, I had a short scratch while I checked out the website. Why not, eh?! Thumbs Up


Sorry did not check your year, that really is pain in the arse then!! Mr. Green

As you say MY12 and MY13 maybe have the MY14 software? Banging Head 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #429136 Wed Jul 02 2014 11:14am
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