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Home > General (L494) > Two months in....the story so far (Hint:it's not a good one)
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simonsti



Member Since: 29 Apr 2006
Location: staffs
Posts: 193

England 2013 Range Rover Sport SDV6 HSE Nara Bronze

I'm 6 weeks into mine now and I absolutely love it. it's the kind of car that makes me look back at it when I park it up, just to see how good it looks. Same as I do with my Focus RS. 2014 Nara Bronze SDV6
GONE TDV6 HSE RRS in Giverny green,Ebony interior, Side steps,Tints, PTI, Tow pack, mud flaps, Side strips and Dynamics pack.

Post #425437 Tue May 27 2014 8:47pm
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Disco



Member Since: 15 Nov 2013
Location: Telford
Posts: 178

United Kingdom 
Focus RS

Is that a Mk1 or 2?

Post #425488 Wed May 28 2014 4:53pm
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Ady 555
Site Moderator


Member Since: 12 Dec 2010
Location: Good old yorkshire
Posts: 8738

United Kingdom 2012 Range Rover Sport SDV6 HSE Santorini Black

If its a Mk2 we want to see some pics please. Very Happy. Quite like the Rs, just a shame they didn't make it a 4wd. Whistle

Post #425490 Wed May 28 2014 5:02pm
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Disco



Member Since: 15 Nov 2013
Location: Telford
Posts: 178

United Kingdom 

We have a blue Mk2.

Now running 410 hp.

Will put some pics up when I can. Like now in the gallery

Post #425501 Wed May 28 2014 6:24pm
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rrspty



Member Since: 29 May 2014
Location: Panama City
Posts: 5

Panama 
Re: Two months in....the story so far (Hint:it's not a good

Gal Dove wrote:
If I'd taken delivery of this car on the 1st April then I'd still be expecting someone to jump out of somewhere and tell me that it has all been a joke. But I didn't, I picked it up on the 2nd April.

Problem 1: A few days in and it's time to familiarise myself with what's under the bonnet - washer fluid, brake fluid, coolant, etc. All good.....until I try to close the bonnet. The N/S catch would not well, catch. So, I'm left with a car that keeps bonging away warning me that somethings open until I can get it to the dealership to be sorted.

Solution: Apparently Range Rover bonnets all have to be slammed shut from quite a height so that both sides engage. The fact that the O/S engages with just a 'normal' run up didn't seem to matter to the tech guy. It's still not right.

Problem 2: Road roar from the 22 inch wheels. They make a noise.

Solution: Live with it. Fussy, aren't you?

Problem 3: On proudly washing the car for the first time I notice that the N/S aluminium strip that covers the trough for the roof transport system, etc. appeared to be stuck on to the car with what seemed to be some sort of double sided rubber sticky tape. The front half of the strip was just sitting in its trough - not stuck in at all. I initially thought that I could push it down and that it just needed clipping in but no, it didn't want to stay in its trough at all. Not that I'd have any intention of doing so but if I'd happened to have driven the car at high speed on a derestricted autobahn or similar, this would have definitely undressed itself. Awful.

Solution: New strip ordered, colour match painted and fitted. Evoque on loan with a £750 insurance excess whilst this was being sorted.

Problem 4: Rear O/S mud flap found to have a 3 to 5 mm gap between the top edge and bottom of the rear PU.

Solution: Dealer fit issue. Refitted properly.

Problem 5: 5 to 10 mmm gap discovered running the full width of the car between the boot seal and the top of the rear PU mouldings. (See previous post on this issue regarding build quality issues). Three other brand new cars in the dealership were also found to have this unique 'ventilation gap'. It was also noted that, as this gap runs below the level of the rear door seal, water would pour in to the gap - should you decide to have a go at the full one metre wadding depth.

Solution: New car requested.


So, there you go. Total sh**e. So disappointed - just can't believe that a car of this price (£65k) is wheeled out of the factory in the state that it was/is in.


Thanks for reading & hope you're all having a better time than I am with your RRS's!! Rolling Eyes


I'm having an aweful time my Range Rover Sport delivered March 25th. Can I have JLR email so I can tell them my story and possibly request a new car?

Post #425535 Thu May 29 2014 12:10am
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Mark_N



Member Since: 09 Aug 2013
Location: London
Posts: 1102

United Kingdom 

Sorry that you are having trouble with your RRS. I assume you have been in touch with your dealer and got nowhere; there's a Land Rover Customer Relations forum here (see it on the home screen) and Pete from Land Rover monitors posts made there.

The problem is that since you are new to the forum, you cannot yet send PMs (you need to have posted 5 times I think), a measure to protect users from spammers. He might give you an email address to be in touch as an alternative.

You might not want to spill the beans about your car while you are trying to resolve the problems but a statement like "I have been having an awful time..." does not sit happily with the amount of money we're spending on the car. Before we know it, people will be putting having a root canal as preferable to buying a new RRS...

Let us know how you get on and Good Luck! Mark

SVR in Estoril Blue Thumbs Up

Post #425537 Thu May 29 2014 4:43am
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AA4X4



Member Since: 18 Mar 2014
Location: Bedford
Posts: 22

United Kingdom 

Sorry to hear your problems. The more & more I hear about the disapponitment of RRS owners my decision is now easy. I couldn't really decide between RRS, RRS2, X5, Cayenne. Well I'am pretty sure it won't be a LR/RRS. 2001 Black Porsche 911 turbo
2010 Black BMW 325d Coupe
2006 Shogun (wifeys car)
2013 Honda Fireblade 1000RR Superbike

Post #425559 Thu May 29 2014 11:04am
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RRSTDV8



Member Since: 12 Aug 2011
Location: Northamptonshire
Posts: 8968

United Kingdom 2012 Range Rover Sport SDV6 HSE Orkney Grey

The sad thing is that LR probably won't care that you're going elsewhere. They are selling so many vehicles in Asia etc that the home market has ceased to be worth worrying about... Big Cry 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #425562 Thu May 29 2014 11:54am
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rrspty



Member Since: 29 May 2014
Location: Panama City
Posts: 5

Panama 
Re: Two months in....the story so far (Hint:it's not a good

rrspty wrote:
Gal Dove wrote:
If I'd taken delivery of this car on the 1st April then I'd still be expecting someone to jump out of somewhere and tell me that it has all been a joke. But I didn't, I picked it up on the 2nd April.

Problem 1: A few days in and it's time to familiarise myself with what's under the bonnet - washer fluid, brake fluid, coolant, etc. All good.....until I try to close the bonnet. The N/S catch would not well, catch. So, I'm left with a car that keeps bonging away warning me that somethings open until I can get it to the dealership to be sorted.

Solution: Apparently Range Rover bonnets all have to be slammed shut from quite a height so that both sides engage. The fact that the O/S engages with just a 'normal' run up didn't seem to matter to the tech guy. It's still not right.

Problem 2: Road roar from the 22 inch wheels. They make a noise.

Solution: Live with it. Fussy, aren't you?

Problem 3: On proudly washing the car for the first time I notice that the N/S aluminium strip that covers the trough for the roof transport system, etc. appeared to be stuck on to the car with what seemed to be some sort of double sided rubber sticky tape. The front half of the strip was just sitting in its trough - not stuck in at all. I initially thought that I could push it down and that it just needed clipping in but no, it didn't want to stay in its trough at all. Not that I'd have any intention of doing so but if I'd happened to have driven the car at high speed on a derestricted autobahn or similar, this would have definitely undressed itself. Awful.

Solution: New strip ordered, colour match painted and fitted. Evoque on loan with a £750 insurance excess whilst this was being sorted.

Problem 4: Rear O/S mud flap found to have a 3 to 5 mm gap between the top edge and bottom of the rear PU.

Solution: Dealer fit issue. Refitted properly.

Problem 5: 5 to 10 mmm gap discovered running the full width of the car between the boot seal and the top of the rear PU mouldings. (See previous post on this issue regarding build quality issues). Three other brand new cars in the dealership were also found to have this unique 'ventilation gap'. It was also noted that, as this gap runs below the level of the rear door seal, water would pour in to the gap - should you decide to have a go at the full one metre wadding depth.

Solution: New car requested.


So, there you go. Total sh**e. So disappointed - just can't believe that a car of this price (£65k) is wheeled out of the factory in the state that it was/is in.


Thanks for reading & hope you're all having a better time than I am with your RRS's!! Rolling Eyes


I'm having an aweful time my Range Rover Sport delivered March 25th. Can I have JLR email so I can tell them my story and possibly request a new car?


I have posted my issues on the customers relations page. Hopefully someone can put me in contact with Land Rover headquarters. Neutral

Post #425571 Thu May 29 2014 3:01pm
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simonsti



Member Since: 29 Apr 2006
Location: staffs
Posts: 193

England 2013 Range Rover Sport SDV6 HSE Nara Bronze

It's a fw mk2, one of the last built. 2014 Nara Bronze SDV6
GONE TDV6 HSE RRS in Giverny green,Ebony interior, Side steps,Tints, PTI, Tow pack, mud flaps, Side strips and Dynamics pack.

Post #425803 Sat May 31 2014 4:38pm
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Northlondoner



Member Since: 18 Oct 2013
Location: London
Posts: 15

United Kingdom 

I also have a gap between the bumper and the seal and reported this when I picked up the car back in Nov 13. Any resoultions from anyone?

Post #426286 Wed Jun 04 2014 4:28pm
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Mark_N



Member Since: 09 Aug 2013
Location: London
Posts: 1102

United Kingdom 

LR's resolution to the problem is to claim that the car is within tolerance. Presumably, if the gap were large enough to drive a bus through it, they might grudgingly admit to an off-day.

What LR are offering - and none of us want - is that non-optional nostalgia trip to allow you the genuine shoddy workmanship experience of a Solihull-built car, just like it was in the 60s and 70s.

Your remedy is to complain to the dealer, and keep on complaining until someone in LR recognises the build quality is pants and does something about it. Mark

SVR in Estoril Blue Thumbs Up

Post #426291 Wed Jun 04 2014 5:14pm
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Chrisr1806



Member Since: 23 Jun 2013
Location: Sussex
Posts: 683

England 

I must have been lucky, build quality on my car is excellent. Thumbs Up Arrived: MY16 A/B SDV6 in Aruba, Ivory interior, piano black trim, black panoramic roof, spare wheel, blind spot monitoring, mudlaps and more... Twisted Evil

Gone but not forgotten:
2014 RRS2 SDV6 HSE in Loire Blue
2011 Freelander 2 SD4 HSE in Santorini Black

Post #426292 Wed Jun 04 2014 5:16pm
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simonsti



Member Since: 29 Apr 2006
Location: staffs
Posts: 193

England 2013 Range Rover Sport SDV6 HSE Nara Bronze

My build quality is excellent as well Very Happy 2014 Nara Bronze SDV6
GONE TDV6 HSE RRS in Giverny green,Ebony interior, Side steps,Tints, PTI, Tow pack, mud flaps, Side strips and Dynamics pack.

Post #426293 Wed Jun 04 2014 5:17pm
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Mark_N



Member Since: 09 Aug 2013
Location: London
Posts: 1102

United Kingdom 

Do either of you guys have this gap between the trim and the bumper or do you think it's a design feature? Mark

SVR in Estoril Blue Thumbs Up

Post #426295 Wed Jun 04 2014 5:35pm
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