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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

Have you looked at the temporary solution while they fix it...which is to set the TV to USA not UK Question Mike

2014 Facelift Discovery

Post #394785 Thu Sep 12 2013 4:05pm
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ColinW



Member Since: 11 Sep 2013
Location: Wokingham
Posts: 2

United Kingdom 2010 Range Rover Sport 3.0 TDV6 HSE Baltic Blue

Thanks - I had somehow missed that tip. Anyway I have tried it and it has stopped the problem

Thanks again

Cheers

Colin

Post #394995 Sat Sep 14 2013 11:53am
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

Thumbs Up Mike

2014 Facelift Discovery

Post #394996 Sat Sep 14 2013 12:16pm
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Andypar



Member Since: 18 Aug 2013
Location: Milton Keynes
Posts: 10

2012 Range Rover Sport SDV6 HSE Lux Fuji White

My local dealer say that it is an issue caused by 4G and are awaiting a fix from LR and that they have several customers all reporting issues.

Post #395275 Tue Sep 17 2013 2:35pm
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MXSRR



Member Since: 25 Aug 2013
Location: Lowestoft
Posts: 228

England 2007 Range Rover Sport TDV8 HSE Sumatra Black

That sounds feasible MY2007 RRS TDV8 Black - tinted glass - side steps- stormer grille - 20" diamond cut alloys - alpaca leather - TV/DVD pack - some blingy chrome bits & bob's

Post #395286 Tue Sep 17 2013 3:40pm
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Bigdave50



Member Since: 03 Aug 2013
Location: Derbyshire
Posts: 2

England 2012 Range Rover Sport SDV6 HSE Luxury Orkney Grey

Hello All,
This is also my first post - I came on here to find where the amp is. LOL

I bought a 62 plate RRS a month ago - loving it by the way - and what do you know, exactly the same cut out problem on mine. Started a couple of weeks ago and is also driving me nuts. Its cut out while listening to the radio, on the phone, while playing my iPod and once even cut out during a sat nav announcement!

Please any answers - post quickly - Please............. Proud owner of a 2012 HSE Luxury

Post #395319 Tue Sep 17 2013 8:00pm
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1831

2013 Range Rover Sport SDV6 HSE Orkney Grey

There are already 2 or 3 posts on the subject........

http://www.rrsport.co.uk/forum/topic32893.html

http://www.rrsport.co.uk/forum/topic32811.html

http://www.rrsport.co.uk/forum/topic32645.html 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #395320 Tue Sep 17 2013 8:08pm
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Bigdave50



Member Since: 03 Aug 2013
Location: Derbyshire
Posts: 2

England 2012 Range Rover Sport SDV6 HSE Luxury Orkney Grey

Reset the TV to USA, drove over 300 miles today and it did not cut out once!

Thank you for the tip! Thumbs Up Proud owner of a 2012 HSE Luxury

Post #395395 Wed Sep 18 2013 6:02pm
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muddywheels
Milk Float Man


Member Since: 30 Jun 2010
Location: East Riding of Yorkshire
Posts: 5637

England 

SingeRRS wrote:
Just found this. Permanent fix will be available in two weeks.... apparently.

Reference SSM68017
Models Range Rover Sport / L320
Range Rover Evoque / L538
Discovery 4 / L319
Range Rover / L322
Range Rover Classic
Title Audio Loss/Crackle
Category Electrical
Last modified 05-Sep-2013 00:00:00
Symptom 207000 Entertainment Systems
Content
Issue:
Customer failure mode is an intermittent 1-2s loss of audio in any source, which then recovers but can happen multiple times.
The occurrences may vary depending on location and proximity to transmitters in the UK.
Cause:
The issue first occurred on Wednesday 28th August and corresponds with a change in the UK Broadcast for TV Electronic Programme Guide (EPG) feature.
This issue appears only to affect vehicles fitted with the Lear Hybrid TV module.
The broadcast causes the TV module to carry out a reset which results in a temporary loss in audio, irrespective of which audio function is being used e.g. (Radio, CD, etc).
Action:
As a temporary measure and with customer approval it is possible to mask this drop out by setting the TV region to USA. However, this does prevent the TV from operating but provides a quick although temporary fix until a more permanent resolution can be found.
1. No parts are to be changed in an attempt to resolve this issue.
2. Disable TV by selecting USA region from the touchscreen
3. It is essential to perform a successful shut down of thevehicle electrical system, by ensuring the ignition system is off and not used for a minimum of 5 minutes. This ensures the TV records this as a 'last good state' and that the new region is stored when the vehicle is powered on.
4. This is a temporary solution until permanent fix can be established. JLR will communicate this permanent fix as soon as possible.
 Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #396316 Fri Sep 27 2013 9:14am
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