hi

although my phone will be reconised in my 13 rrs black edition it keeps losing the ability to play music over bluetooth it says audio device will not connect although it has worked in the past...does anybody have any ideas please?

Hi,

I had an issue with the info-tainment in my 13.5 MY Black HSE.

It's now sorted but both me and the Dealer learnt a lot about the system whilst trying to sort it out.
1. If you connect your i-phone with the lead, it stops the Bluetooth working.
2. My problem was with the USB socket(s) but this affeced Bluetooth as well.
3. It ended up being two (associated) problems but it took some sorting.

Here goes:-

Initial snag:-

SATNAV "re-iniitalised" randomly. Driving through Somerset - map showed Brussels (Belgium) !! USB music stopped (every couple of minutes) and wouldn't re-start. I-phone connectivity stopped and wouldn't run, I-phone music would work over Bluetooth, Auto Frequency wouldn't work on the radio. Tried 5 different USB stick, branded (HP / Sandisk ) and un-branded.
Tried "master re-set of the car" - no change.

Diagnosis - AMI module defective.

New module fitted (£2500 allegedly !!!- thank god for warrranty).

SATNAV ....cured. AF on the radio....cured. USB drop-out extended to once every couple of hours, i-phone locked out at the same time.

Diagnosis - Wiring loom from USB soickets to AMI module.

New loom fitted.

So far - so good !!!!!

Dealer has been great, loan cars have been either RRS's or D4 HSE's. LR warranty were (allegedly) less than helpful - taking two days to authorise the new (£50) USB loom !!

I hope this helps.

Scrumps Somerset - Where the apples do grow and the cider do flow!
2021 Defender 90 D250 HSE in Tasman with white roof.
24MY D300 AB - Verasine Blue - 😀
19MY SDV6 AB - Byron Blue - Gone
17MY D5 SDV6 HSE - Firenze Red - Gone
16MY SDV6 AB -Aruba Silver - Gone
13.5MY SDV6 "HSE Black" - Baltic Blue - Gone
10MY TDV8 HSE Galway Green - Gone
14MY D4 HSE in Scotia Grey - Gone
05 TD5 D90 CSW in Cairns Blue

hi

i still have this problem i simply cant play music over bluetooth but i can make calls etc as normal...does anybody have ideas its very frustrating.

Wainy, have you tried completely removing your phone (ie deleting it from the BT menu) then going through the process to add it back in ? ON THE WAY: BMW F21 M140i
MERCEDES GL350 - Metallic Navy Blue w/Grey interior

GOING: BMW F31 335D MSport+ xDrive Touring
GONE: Land Rover Discovery 4 HSE - Stornaway Grey w/Black Interior (wish we'd kept it )
GONE: BMW F10 520D MSport - Carbon Black
GONE:MY12 RRS SDV6 HSE Sumatra/Ivory/Grand Black Privacy glass

hi

yes i have done that several times i totally deleted then found it again it says audio connection failed?

Really sounds like a duff unit like scrumps had then  ON THE WAY: BMW F21 M140i
MERCEDES GL350 - Metallic Navy Blue w/Grey interior

GOING: BMW F31 335D MSport+ xDrive Touring
GONE: Land Rover Discovery 4 HSE - Stornaway Grey w/Black Interior (wish we'd kept it )
GONE: BMW F10 520D MSport - Carbon Black
GONE:MY12 RRS SDV6 HSE Sumatra/Ivory/Grand Black Privacy glass

yeah i think so too....i did go on a demo day recently and it worked in the new range rover and when i grabbed a sales guy to tell him my problem it worked in mine again straight away and made an idiot out of me...it then lost it again on my next attempt at home.....very confusing.

Are you able to try with another device, eg iPod or another iPhone
Could be worth elimination your 4s as being the problem before you start pushing your LR dealer to resolve  ON THE WAY: BMW F21 M140i
MERCEDES GL350 - Metallic Navy Blue w/Grey interior

GOING: BMW F31 335D MSport+ xDrive Touring
GONE: Land Rover Discovery 4 HSE - Stornaway Grey w/Black Interior (wish we'd kept it )
GONE: BMW F10 520D MSport - Carbon Black
GONE:MY12 RRS SDV6 HSE Sumatra/Ivory/Grand Black Privacy glass