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Home > General > Suspension compressor not covered warranty |
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simple1 Member Since: 15 Jan 2006 Location: Somerset Posts: 1657 |
Spheres and hydro are French but can't see how they can exclude air suspension components when a car had them. I think you may need to kick up some sort of trouble with warrentee bods as this sounds like it isn't right warrentee for car. As you have to tell them what car it is, they should be able to say what isn't covered by part not general exclusion. Might be one for FSA or the new body to look at. 2x TDV6. SE and HSE. Both returned to sender with issues👀
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Thu May 09 2013 9:46pm |
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RRSTDV8 Member Since: 12 Aug 2011 Location: Northamptonshire Posts: 8980 |
The Metro had hydrolastic suspension I think. Not all of the sphere suspension stuff is French. I wonder if they heard the word "Rover" and picked the wrong vehicle from the list.
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Thu May 09 2013 10:09pm |
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Chrale Member Since: 14 Feb 2013 Location: North East Posts: 77 |
Had same issue when claiming for my ARB through warranty direct. I asked them numerous times if suspension is covered when i took the policy out, which the guy said 'suspension components are covered'.
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Fri May 10 2013 6:53am |
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simple1 Member Since: 15 Jan 2006 Location: Somerset Posts: 1657 |
Hydro was a Leyland/Austin creation which ran on stored gas/oil mix, the French way is by hydrolic oil pumped at pressure run by the engine. So very similar to air suspension. So going by this, air legs, pipes and related components won't be covered either. 2x TDV6. SE and HSE. Both returned to sender with issues👀
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Fri May 10 2013 7:09am |
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super-si Member Since: 09 Feb 2012 Location: West Yorkshire Posts: 43 |
Many thanks for all the replies & opologies for this rant.
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Fri May 10 2013 2:37pm |
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simple1 Member Since: 15 Jan 2006 Location: Somerset Posts: 1657 |
Lol. Sound typical. I would have thought that if it covers hydro pump then it should cover air pump. In English, most people will not know what is underneath. I would be persistent in chasing up the bar stewards and also ask for a transcript of original call. You don't sound like a dummy to me so I'm sure you asked if it was suitable policy for RR sport! 2x TDV6. SE and HSE. Both returned to sender with issues👀
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Fri May 10 2013 3:42pm |
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Chrale Member Since: 14 Feb 2013 Location: North East Posts: 77 |
I asked for recording of my calls, its all in their 'wording' over the phone too. Imagine how i felt after they pestered me for over 2 weeks to take out a warranty with them, the numerous conversations i had with 'Mark' about the warranty, how i constantly told him they will always wriggle out of it if i claim, to be constantly told the warranty is perfect, even quoting how many claims they deal with for LR's.
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Fri May 10 2013 5:02pm |
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drdelrrs Member Since: 02 Nov 2010 Location: UK Posts: 1163 |
Remember your legal right to have faults rectified within a reasonable period/mileage are with the garage who sold you the car.
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Fri May 10 2013 5:55pm |
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