Cheney... Yes but as all have said why not. You pay good money for a good car and what they supply is not as to standard as you expect. They should supply like for like and pay for the fuel as well. It's not your fault that your precious car has gone wrong and you have had to drive to the garage to get it fixed. I have just been told that my new car has been delayed on the day specified. I have sold my other RRS and they are expecting to pick this up on the 17th. I do hope that the garage will give me either a RRS or FFRR. If not..... I will not be happy

You should get what you pay for and if all goes wrong... A replacement that you are used too. Not something that is inferior.

I not saying that the other cars are bad or anything.... It's what you expect in life.

Go and complain like mad and see what they say.

Good luck. It is what it is and I am what I am....

A friend was offered a FL2 as a loan car when his RRS was in for a couple of days. He said no as he bought the Sport for the size of its boot. He needed the boot space and the FL2 wasn't big enough. They gave him a Sport... 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Cheney Jawa wrote:

My point being that i have to visit customers on a regular basis who expect their main supplier to LOOK and be a successful, profitable & progressive company. If i were to 'rock up' in a Fiat Punto i'm pretty sure most of my customers would (unfortunately) think WTF!!

rocking up in a RRS will make your customers think you charge too much  ============
2010 TDV8 HSE - ooo laa laaaaaaaaa
2007 TDV8 HSE - superb car and very reliable
============
2012 - dearly departed, sadly missed.. to return in late 2013 with a new TDV8!

The only way these dealers can provide us all with expensive loan cars is by charging the customers even more! - no free lunches!

First world problems hey!

drdelrrs wrote:

The only way these dealers can provide us all with expensive loan cars is by charging the customers even more! - no free lunches!

That's true. There is a difference between a loan car from a dealer for a pre-booked visit, and that of a vehicle supplied following a breakdown by LRA. Follow us on Twitter: @GrangeBarnetJLR

For the first 8 months of my cars life I drove a range of land rover products from old freelander to full fat. I thought much as you did having paid out nearly 60 grand. Got to the point where my car went back to LR and was away for weeks. I made the dealer get a demo car from press office when they told me all they had was a defender. Now days I just accept what they give and it's usually plastered in stickers proclaiming its a loan car so punters don't pay it much attention. Having changed my car three times in four years, all the same colour to hide fact I'd changed the car, for the very reason that I didn't want tenants thinking they were paying out too much rent.  2x TDV6. SE and HSE. Both returned to sender with issues👀
TDV8 Sport HSE...... Gone. Loved it but it didn't love me!!
Now rolling in MY10 Fullfat TDV8 Vogue. Slammed it to go round corners🙈
Cruising daily #56 mph in a Volvo V8. 😱
Lots of other toys in the cupboard...😜

I recently had my 2004 CL65 AMG serviced and was given a new (only had 5000mls) one to drive around. Awesome.

Just another thought - it depends what you need it for - a FL2 would be fine for me now but in the late 90's I had a 7 seat landcruiser because we had a baby, a toddler and another child with pram/buggy, etc so could get grandparents in too - so I did kick off when they gave me a starlet loan car

Having said that service costs were £80 intermediate and £120 major

I have already mentioned the friend who visits farms and again he has a point

As said by others though if we all expected RRS and full fat loan cars the servicing and repair prices would be even higher than the current extortionate levels they are now  Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

I agree that LR would have to increase the costs etc on servicing but if you have say a ford and you get that serviced... You get a ford in replacmement. If you have a Vauxhall, you get a Vauxhall courtesy car.
IMHO if you have car of your choice and get it serviced/recalled for whatever reason, you should be supplied with a like for like car as you chose this car for a reason..... Size.... Boot size...... Number of doors etc etc etc. It is what it is and I am what I am....

Absolutely not.

I know we would all like a like for like courtesy car when ours goes in for unexpected repair or service considering how much these motors cost but this isn't going to happen unless you are very lucky on the day, but just think about it seriously for a minute, how many of our motors go in for unexpected repairs or recalls on a daily basis Quite a few i'd imagine as the service dept at any L/R dealership is always very busy, can't imagine why So bare that in mind then think if they provided each customer a like for like courtesy car they would have more courtesy cars than stock to sell. As JT says if you break down and you get recovered by L/R assist then you have more chance of getting a like for like vehicle as i'm guessing L/R have some sort of deal with rent a car/enterprise or whoever they use.

Nothing wrong with any of he product line up as a loan car Mike

2014 Facelift Discovery

zango1 wrote:

Absolutely not.

So if you got given a Fiat Punto as a replacement car for lets say 3 weeks with a family of 4 and travelled about a lot you would be happy  It is what it is and I am what I am....

Ok, the dealer only has Freelanders as loan cars which is fair enough for a day replacement etc.

However in the circumstances it's not acceptable to me

To be fair to the dealer have pulled their finger out & contacted LR and they have agreed to a replacement RRS/FFRR through Enterprise.

One could argue if you don't shout loud enough you don't get, however in the circumstance it goes further than this for me, 60k car, 2 months old, list of faults as long as your arm, IT'S THE LEAST LR COULD/SHOULD DO IN SHOWING SOME RESPONSIBILITY FOR THEIR PRODUCTS! Owner of MY13 RRS Red Edition, Santorini Black, Ebony with Lunar, Privacy Glass & Exterior Design Pack