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![]() | Home > Dealership Feedback > Big Moan!!!!!!!!! |
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Gerico Member Since: 02 Jul 2011 Location: Essex Posts: 224 ![]() ![]() ![]() |
As the old saying goes "you can't please all the people, all of the time...." I have seen the odd negative comment for about every 20 posative ones with LPR but even those have been positively resolved with clear explanations.
No it isn't how I operate it's what I'm trained to look for and deal with. Insert a word here, delete a word there and things can be so different. I think James might be on (another) holiday ![]() Last edited by Gerico on Fri Sep 07 2012 8:12pm. Edited 1 time in total |
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npinks Site Moderator Member Since: 26 Nov 2007 Location: Watching Posts: 6716 ![]() ![]() |
Or you press redial |
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rigsby Member Since: 20 Apr 2012 Location: Portsmouth Posts: 879 ![]() ![]() |
See, you forgot the "r" it happens to us all ..... |
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rigsby Member Since: 20 Apr 2012 Location: Portsmouth Posts: 879 ![]() ![]() |
Sorry Slick17, couldn't resist it MY16 AUTOBIOGRAPHY Indus silver with some toys
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crookedm Member Since: 03 Apr 2012 Location: North West Posts: 296 ![]() |
Time to retrain to retain! |
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slick17 Member Since: 03 May 2011 Location: London Posts: 62 ![]() ![]() |
I'm afraid you just don't get it! It has nothing to do with being special/being made to feel special or " self appointed VIP". I am a customer/potential customer. My business goes to those who deal with me quickly , efficiently, provide a good quality service at a reasonable price. The service industry is built up around those and other basics.... It's the least EVERYONE should demand and expect...I guess not everyone does. Each to his own! ![]() |
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slick17 Member Since: 03 May 2011 Location: London Posts: 62 ![]() ![]() |
It's cool...not sure I would be able to resist either. S/C 06 Black |
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rigsby Member Since: 20 Apr 2012 Location: Portsmouth Posts: 879 ![]() ![]() |
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slick17 Member Since: 03 May 2011 Location: London Posts: 62 ![]() ![]() |
That's pretty good! S/C 06 Black |
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crookedm Member Since: 03 Apr 2012 Location: North West Posts: 296 ![]() |
I get it fine thanks |
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slick17 Member Since: 03 May 2011 Location: London Posts: 62 ![]() ![]() |
OK...Final comment. 1.Unfortunately, you are that naive. without complaints and customers pulling up businesses on their bad service the levels of service would not only not improve ( why would they?) they would go downhill. 2. Customer service does evolve round you me and every other customer...just cause you don't demand it doesn't mean it doesn't or shouldn't be there. 3.It has nothing to do with pride ( see you don't get it) It has to do with service. If they let me down on this, what else can/will they let me down on...why should I take a chance? Thankyou & good night ![]() Last edited by slick17 on Fri Sep 07 2012 9:14pm. Edited 2 times in total |
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Lookers Park Royal Member Since: 15 Nov 2007 Location: London Posts: 2303 ![]() |
NPinks - Many thanks for the PM regarding this thread.
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KaminskaJacekstreic Member Since: 25 Apr 2012 Location: Sunbury Posts: 228 ![]() ![]() ![]() |
Slick just stop it ,stop making fus because manager didn't call you,unless you are SPeCIAL ONE |
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crookedm Member Since: 03 Apr 2012 Location: North West Posts: 296 ![]() |
My last reply would be "you sir are an arse." |
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