Tell him you're in the area next week. That's what seems to have brought forward my cheque. I would break every one of this forums rules if I told you what I thought of this Jason Thorne.

franki99 wrote:

Really hacked off that this company is still trading , am £900 lighter in pocket but have found something on Martin Lewis money saving website that hopefully might be useful if you have also been robbed by Pimp My Raange in the last 120 days read below and then I have attached a link to ready written letter template, just need to pop your own details in there and send to your bank . Have also emailed Torbay trading standards office asking them to investigate , if everyone did the same maybe we could get them closed down


link for letter template to claim back debit card payments
The majority of us are now aware of the benefits of using our credit cards in terms of the protection it offers us in the event the supplier is unable to offer the goods and services we have paid for.

But did you know that you can also claim the money back if you have paid on your Visa Debit card? And unlike your credit card, which imposes a minimum spend of £100, you can claim back any amount of money.

The process is called Visa Debit Chargeback, and, as the name suggests, is a procedure in which the banks will ‘charge back’ the value of the original transaction directly from the supplier’s bank, and pass this amount on to you.

All banks who issue Visa cards have only recently agreed to process chargeback requests, and there is still widespread confusion over what it is and how it works. Therefore if you meet a dead end in your discussions with bank staff, persist. The facility is there for you to take advantage of.

Invoking the chargeback procedure

If you suspect your card has been used fraudulently, if the goods and services you bought with your card are faulty or if they do not materialise, then you should contact the bank who has provided you with your Visa debit card within 120 days, requesting they initiate the chargeback process. It does not mean you will automatically and immediately get your money back. It will initially become a ‘dispute’ in which the claim will be fully investigated by both banks before any money is returned.

Addendum: This Visa Chargeback Scheme also applies to Visa Credit Cards

http://images2.moneysavingexpert.com/attachment/chargeback.rtf

If I hadn't got my money back from credit card company it was my intention to call him every day and wear him down but since I did get refund I called him and simply asked him if he was a thief and had no intention of refunding the money or was it the case that he was simply stupid! I'm sure he is used to much worse than this but it did give me a sense of satisfaction to hear him lost for words. Good luck to all who are trying to get goods or refund. Hope the business does go down the drain

Ladydriver wrote:

If I hadn't got my money back from credit card company it was my intention to call him every day and wear him down but since I did get refund I called him and simply asked him if he was a thief and had no intention of refunding the money or was it the case that he was simply stupid! I'm sure he is used to much worse than this but it did give me a sense of satisfaction to hear him lost for words. Good luck to all who are trying to get goods or refund. Hope the business does go down the drain

I have just this moment sent an email to torbay trading standards as per your suggestion, so fingers crossed. If anyone else out there would like to do this also, then perhaps something can be done!

[quote="Ladydriver"]I have just this moment sent an email to torbay trading standards as per your suggestion, so fingers crossed. If anyone else out there would like to do this also, then perhaps something can be done.


Can you post the email address you sent it to and I'll do the same? Ta.

Trading.standards@Torbay.gov.uk is email address. I requested a response from them so if I get one I will post it here. Good luck.

Ladydriver wrote:

Trading.standards@Torbay.gov.uk is email address. I requested a response from them so if I get one I will post it here. Good luck.

Well that didn't work. It appears there is no Trading standards any more!

Dear Mr

Many thanks for your email. All our enquiries/complaints are dealt with by Citizens Advice Consumer Helpline (previously known as Consumer Direct). You can contact them on 08454 040506 or online at http://www.citizensadvice.org.uk/index/get...ervice.htm

Yours sincerely

Paul Craske
Community Safety
Torbay Council

Yeah I got same response, still I'm going to email consumer direct, might not get anywhere but as the say ' nothing ventured, nothing gained'. Thanks for your support anyway x

Thanks for the warning ... will avoid like the plague

Hello everyone, I found this thread from google..

I dont have a Range Rover, I have another car. I ordered bodykit parts for over £3000 from Speed Culture..

I had the same BS issues as everyone else, not returning calls, phone back tomorrow.. etc,
in the end I cancelled,. not once did Speed Culture send a receipt or refund or anything.
Luckily my credit card company paid me back,,

in simple,, never use this shoddy company ! complete bunch of timewasting crooks.

now,, where to go for trading standards.... this guy shouldn't be allowed to run a company.

I wish I'd read this thread before buying from pimpmyrange. I've been getting fobbed off for a couple of weeks now. I'll be opening a dispute with the credit card company in the morning.
As somebody suggested earlier, maybe this thread should be made into a sticky to warn others.

complain here..


https://ssl.datamotion.com/form.aspx?co=34....fromforms

Used PMR 2 years ago for RRS side steps - absolutely useless - ignorant  16MY Estoril Blue SVR.............
17MY Autobiography Dynamic - Corris Grey - WOW.
14MY Autobiography Dynamic - SDV6 - Fuji White
12MY Autobiography - SDV6 - Santorini Black - Dual View - Rear Entertainment - Sunroof.
12MY Autobiography - SDV6 - Orkney Grey - awesome ;(
2005 Java Black - 4.2 V8 Supercharged First Edition- will never be forgotten ;(

I ordered some new rear lights in September, but didn't get a delivery despite chasing them a couple of times. I then treatened to cancel the order and was promised that I would receive them a couple of days later, which I did. But - they wer're the wrong lights - after a phone call, when their supplier was blamed, I returned the lights the same day and asked for a refund. Never got a thing - called them - "just spoken to our accounts department - it'll be done today" After a month, I made a claim on my credit card (Google Wallet does not have a dispute procedure) and have now been told that they have rejected my claim as I did not follow procedure - Read the T&C's, followed them to the letter, and have a signed delivery receipt for the goods. I am now in the process of taking them to court - wish me luck!

Fred Maserati Quattroporte Sport GTS
Porsche 911 2S Cab
Range Rover Vogue 4.4V*