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Alexelluk



Member Since: 30 Apr 2011
Location: Fife
Posts: 22

Scotland 2009 Range Rover Sport TDV8 HSE Stornoway Grey
Warranty Repairs???

Hi Folks,
I have now had my motor for one year (2010 3.6 TDV8 HSE) and really pleased with it . Now due for it's service and notice that the windscreen wiper arms are showing signs of corrosion/paint flaking off and one wheel also showing signs of corrosion. What's the chances that these items will be replaced or repaired under warranty Rolling with laughter Rolling with laughter Rolling with laughter

Post #349412 Mon Jul 02 2012 2:13am
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Alexelluk



Member Since: 30 Apr 2011
Location: Fife
Posts: 22

Scotland 2009 Range Rover Sport TDV8 HSE Stornoway Grey

Anybody had similar problem Whistle Whistle

Post #349511 Mon Jul 02 2012 4:02pm
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Tonyrec



Member Since: 15 Mar 2009
Location: Cumbria
Posts: 306

United Kingdom 2010 Range Rover Sport TDV8 HSE Santorini Black

Hi, I have the same car and it went in for it's 2nd service this morning. I also pointed out the rusting wipers and a slightly cracked/worn drivers seat cushion so I will let you know if they have been replaced when I collect it tomorrow. Thumbs Up

Post #349549 Mon Jul 02 2012 7:34pm
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Steuart64



Member Since: 24 Dec 2009
Location: Aberdeen
Posts: 539

Scotland 2011 Range Rover Sport 3.0 TDV6 Autobiography Orkney Grey

Only Fair wear and tear will be covered but remember corrosion is not wear and tear of any kind! - good luck Now - MY11 RRS Autobiography TDV6, Orkney gray, tints, steps, daylight running lamps and allllll the toys!!!
Ex- RRS HSE TDV6 07 Java Black, bi xenon, corner lights, side steps, tints, cool box, smoke side repeats, chrome "sport" boot sill
Ex - Audi A4 Cab 3.0TDi Quattro
Ex - Freelander2 SE TD4
Ex - CRV Auto

Post #349559 Mon Jul 02 2012 8:12pm
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Alexelluk



Member Since: 30 Apr 2011
Location: Fife
Posts: 22

Scotland 2009 Range Rover Sport TDV8 HSE Stornoway Grey

Tonyrec, hope you get you problems resolved and Steuart 64 I agree corrosion is not fair wear, hopefully it will be covered by the warranty but from reading other posts it would seem that the dealer (Stratsone) tries to get out of anything. Big Cry I must say that when I bought the car from Stratstone Perth they were excellent, so here's hoping their aftersales/service is just as good. Not due in for service until the 19th so will keep you informed Thumbs Up

Post #349583 Tue Jul 03 2012 2:02am
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Tonyrec



Member Since: 15 Mar 2009
Location: Cumbria
Posts: 306

United Kingdom 2010 Range Rover Sport TDV8 HSE Santorini Black

Hi, quick update.
Service all done, wiper arms replaced (due to corrosion) along with the drivers seat cushion cover (small cm square on the centre of the seat cushion with little cracks in the leather) all under warranty.

Superb service yet again Thumbs Up

Post #349701 Tue Jul 03 2012 4:54pm
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Ady 555
Site Moderator


Member Since: 12 Dec 2010
Location: Good old yorkshire
Posts: 8738

United Kingdom 2012 Range Rover Sport SDV6 HSE Santorini Black

Result, nice one Thumbs Up

Post #349719 Tue Jul 03 2012 7:45pm
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Alexelluk



Member Since: 30 Apr 2011
Location: Fife
Posts: 22

Scotland 2009 Range Rover Sport TDV8 HSE Stornoway Grey

Good news Tonyrec Thumbs Up Thumbs Up hopefully I will get the same result for my issues, will let you know what happens Thumbs Up

Post #349731 Wed Jul 04 2012 1:50am
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Alexelluk



Member Since: 30 Apr 2011
Location: Fife
Posts: 22

Scotland 2009 Range Rover Sport TDV8 HSE Stornoway Grey

Service completed, Wiper arms to be replaced under warranty, photos of wheels sent to landrover for decision, Body shop said the corrosion maybe caused by stone chips Rolling with laughter Rolling with laughter . I asked if it was stone chips then how come there was no damage to the surface and it was all under the surface/laquer. What as surprise when they could not answer, so now waiting on Landrover response Whistle Whistle

Post #351761 Wed Jul 25 2012 8:29am
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rrsboy



Member Since: 06 Jan 2009
Location: UK
Posts: 1391

2010 Range Rover Sport TDV8 HSE Santorini Black

what dealer is it? is it s h i t stones?

Whistle ============
2010 TDV8 HSE - ooo laa laaaaaaaaa
2007 TDV8 HSE - superb car and very reliable
============
2012 - dearly departed, sadly missed.. to return in late 2013 with a new TDV8!

Post #351763 Wed Jul 25 2012 8:44am
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Alexelluk



Member Since: 30 Apr 2011
Location: Fife
Posts: 22

Scotland 2009 Range Rover Sport TDV8 HSE Stornoway Grey

Surprise surprise, how did you guess Rolling with laughter Rolling with laughter we live in hope

Post #351912 Thu Jul 26 2012 2:19pm
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rrsboy



Member Since: 06 Jan 2009
Location: UK
Posts: 1391

2010 Range Rover Sport TDV8 HSE Santorini Black

because they are a bunch of lying, cheating, thieving, borderline-fraudulent Censored . I bet the auto swear thingy only blocks out Censored . Thumbs Up ============
2010 TDV8 HSE - ooo laa laaaaaaaaa
2007 TDV8 HSE - superb car and very reliable
============
2012 - dearly departed, sadly missed.. to return in late 2013 with a new TDV8!

Post #351922 Thu Jul 26 2012 4:14pm
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Alexelluk



Member Since: 30 Apr 2011
Location: Fife
Posts: 22

Scotland 2009 Range Rover Sport TDV8 HSE Stornoway Grey

Sorry for not replying quicker but working offshore (Saudi) and company email system attacked by virus so totally isolated. Anyway the bad news waited for one month with no answer regarding the warranty claim even though I called them twice for info. Whistle Whistle
The good news, I sent an email to the dealer principal(Mike Pugh) asking what was going on with my warranty claim and if it was normal for Landrover to take so long to reply. Two hours later my wife received an phone call from Strastone to say that the wheels will be replaced under warranty and date agreed. Razz Thumbs Up Thumbs Up . This is the second time I have dealt with Mike Pugh and cannot praise him enough. If you check on the Baby landrover site several people are of the same opinion. I agree Strastone deserve all the bad publicity/comments they get but some staff take an interest in their customers as well as their Company Thumbs Up .

Post #354196 Mon Aug 20 2012 9:01am
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