I just got my new (to me) RRS TDV8 home safe and sound from Lookers Park Royal.
I drove up there last Thursday to check out which TDV8's were available, picked out a nice shiny black one, had a good 45 minute test drive, loved it, and bought it. All the checks were done by Saturday, the paperwork completed today, and by three o'clock this afternoon I was on my way home.

Many thanks to David and Matthew for a very friendly fast and efficient service and to all the other helpful people in the team at Lookers; it was really encouraging to hear people so passionate about the vehicles they are selling.

Well they are the best. You will not hear any bad feedback on hear. And when you phone them up they are on the ball. Well done mate on your new sport and happy motoring.

Thankyou Sweetafton, they even put £20's worth of diesel in the car for me before-hand - well impressed!!

Hi Bootz,

Many thanks for your post, and I am glad to hear that the process of purchasing your Range Rover Sport from us was enjoyable.

Please feel free to give any of us here at LPR a call, email or even sent me a PM here on the forum if there is anything else we can do to help you in the future.

Many thanks again for your business

Steve  If possible please email rather than PM!

Sales - steveallum@lookers.co.uk
Service - davidkingsnorth@lookers.co.uk
Parts - andrewharding@lookers.co.uk

Tel 0208 992 2299

Please do not take any information contained within this post as factual. Always check the manufacturers web site if in doubt.

Many thanks for your business! I'm glad that the team looked after you well.

James

 Vadim A.

What I would genuinely like to know is why seemingly LPR never,or very rarely ,get any after-sales problems and complaints with their cars/customers.
Is it that the cars are prepared and PDI'd better or that there are problems but they are quickly and effectively resolved so they never have any unresolved issues and therefore all customers are happy customers?
If you look at the cross section of long standing problems with some forum members with Yorkshire based dealer sourced cars it makes me wonder why seemingly there is such a difference either in the cars supplied or quality of the preperation pre/post sale. MY2011 HSE Santorini/Ivory/Piano Black/Privacy Glass/TV .Sadly gone.
Audi A5 Sportback Black Edition 3.0 tdi quattro S Line

ChrisP wrote:

What I would genuinely like to know is why seemingly LPR never,or very rarely ,get any after-sales problems and complaints with their cars/customers.
Is it that the cars are prepared and PDI'd better or that there are problems but they are quickly and effectively resolved so they never have any unresolved issues and therefore all customers are happy customers?
If you look at the cross section of long standing problems with some forum members with Yorkshire based dealer sourced cars it makes me wonder why seemingly there is such a difference either in the cars supplied or quality of the preperation pre/post sale.

ChrispP, Yes they do get things wrong, sometimes. I had Three problems with my RRS purchased from LPR. !st was resolved with a full tank of derv. 2nd & 3rd i was given a new Freelander2 courtesy car while they rectified the problems. I am a very HAPPY CUSTOMER now. Thankyou LANDROVER PARK ROYAL. Car is looking great!! itisme

harrygh60 wrote:

ChrisP wrote:

What I would genuinely like to know is why seemingly LPR never,or very rarely ,get any after-sales problems and complaints with their cars/customers.
Is it that the cars are prepared and PDI'd better or that there are problems but they are quickly and effectively resolved so they never have any unresolved issues and therefore all customers are happy customers?
If you look at the cross section of long standing problems with some forum members with Yorkshire based dealer sourced cars it makes me wonder why seemingly there is such a difference either in the cars supplied or quality of the preperation pre/post sale.

ChrispP, Yes they do get things wrong, sometimes. I had Three problems with my RRS purchased from LPR. !st was resolved with a full tank of derv. 2nd & 3rd i was given a new Freelander2 courtesy car while they rectified the problems. I am a very HAPPY CUSTOMER now. Thankyou LANDROVER PARK ROYAL. Car is looking great!!

But they get it sorted which is the main thing. What was wrong with yours Harry? MY11 Autobiography supercharged. Santorini Black. Monaco interior. Rear screens. Privacy.
Gone MY08 Supercharged HST. Java black. Ivory premium interior. Rear screens. Privacy. Missed a lot.
Gone MY04 Discovery V8 Petrol ES Premium. Awesome.

Stone chips on front of bonnet and scrape on front bumper. Perfect repairs itisme