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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

leedsunited wrote:
Be very careful, you need to also insure the gap between what your insurer will pay their valuation and what your gap provider thinks it is worth, ie insurer will only pay £30k on total loss, gap provider says it is worth 35k it is £40k to replace therefore the gap will only pay difference between £35k to £40k leaving you to fund the difference, oh and they expect you to argue with your insurer to get a higher valuation. I know all this as through experience and my GAP policy was a Land Rover product, a con at best.


Depends what type of gap to get...either finance to pay the finance off or back to invoice to get you the price of a new one Mike

2014 Facelift Discovery

Post #311560 Thu Aug 25 2011 4:31pm
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leedsunited



Member Since: 04 Aug 2008
Location: Selby
Posts: 1368

United Kingdom 2008 Range Rover Sport TDV6 HSE Java Black

MSE - I had back to invoice of the cost of the car from a Land Rover Dealer, Churchill valued the car at one value which was 5 K lower than the GAP company ie 25K and that is all they were prepared to pay out, GAP company said it was worth £30K invoice value was £35K, so a gap to the gap of £5K, GAP company told me to go back and argue that my car was worth what they said, insurance company would not budge hence a difference in the money to be returned, read the small print is all i will say.

Post #311573 Thu Aug 25 2011 6:26pm
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sweetafton



Member Since: 05 Dec 2009
Location: Weymouth
Posts: 961

England 2011 Range Rover Sport Supercharged Santorini Black

Hi leedsunited. What did they charge you for that insurance. Getting it back to invoice (over £50000) keeps coming back at £900 for 3 years. Is that norm ? Thumbs Up

Post #311576 Thu Aug 25 2011 6:35pm
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leedsunited



Member Since: 04 Aug 2008
Location: Selby
Posts: 1368

United Kingdom 2008 Range Rover Sport TDV6 HSE Java Black

sweetafton wrote:
Hi leedsunited. What did they charge you for that insurance. Getting it back to invoice (over £50000) keeps coming back at £900 for 3 years. Is that norm ? Thumbs Up

I'm probably not the best person to ask on this one as for me it could have been £20, it wasnt worth the paper it was written on in the final eventuality. I did have a very long discussion with the dealer principle and after threatning him with the FSA and misseling of product line he made some generous offers.

Post #311579 Thu Aug 25 2011 6:41pm
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

The point of to invoice is taking the write off value back to invoice price up to three years depending on the max gap you pay so it could be 20k, 10 or 30k Mike

2014 Facelift Discovery

Post #311596 Thu Aug 25 2011 8:01pm
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leedsunited



Member Since: 04 Aug 2008
Location: Selby
Posts: 1368

United Kingdom 2008 Range Rover Sport TDV6 HSE Java Black

mse wrote:
The point of to invoice is taking the write off value back to invoice price up to three years depending on the max gap you pay so it could be 20k, 10 or 30k

MSE yes that is the theory but in my experience and with a policy sold to me by a LR dealer it is not the reality when it comes to cock on block.

Post #311618 Thu Aug 25 2011 10:57pm
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

leedsunited wrote:
mse wrote:
The point of to invoice is taking the write off value back to invoice price up to three years depending on the max gap you pay so it could be 20k, 10 or 30k

MSE yes that is the theory but in my experience and with a policy sold to me by a LR dealer it is not the reality when it comes to cock on block.


First i wouldnt buy the insurance from the dealer - probably mistake number one, second if they advised you etc then there are a fair number of rules that are there to protect you...i guess it was just bad luck for you - saying that i suppose there could have been some clause like...to market value Mike

2014 Facelift Discovery

Post #311637 Fri Aug 26 2011 8:47am
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leedsunited



Member Since: 04 Aug 2008
Location: Selby
Posts: 1368

United Kingdom 2008 Range Rover Sport TDV6 HSE Java Black

Banging Head MSE - It does not give a flying fu*k if you buy it from a dealer, Boots or even your local chippie.

I think everybody is missing the point here, my GAP was back to invoice, gap insurance proports to pay the difference between what your insurance company values the car at and what you paid ie invoice, however and this is the big bit that you must all understand and clarify with your provider is how they value the difference between what you paid and what it is worth, gap providers are no different to any other insurer, they want to pay out as little as possible, therefore their valuation will be different to your insurers in the opposite direction, leaving a gap that you have to fill, oh and they expect you to do the negotiation to lift your insurers offer to as close as theirs to eleviate your own personnel contribution in the middle.

It is not a case of £50K car is written off, insurer pays £40K market value and GAP provider pops up with a cheque for £10K for the difference, GAP Insurer will argue that car is worth £45K market value leaving a diffrence of £5K between what your insurance company will give you and what the GAP insurer will pay from, ie they think its worth £45K so the difference to invoice they stump up is £5K leaving £5K for somebody else to provide ie YOU

I see that nobody from the insurance community has joined this thread to say different Whistle

Post #311721 Sat Aug 27 2011 7:53am
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

leedsunited wrote:
Banging Head MSE - It does not give a flying fu*k if you buy it from a dealer, Boots or even your local chippie.

I think everybody is missing the point here, my GAP was back to invoice, gap insurance proports to pay the difference between what your insurance company values the car at and what you paid ie invoice, however and this is the big bit that you must all understand and clarify with your provider is how they value the difference between what you paid and what it is worth, gap providers are no different to any other insurer, they want to pay out as little as possible, therefore their valuation will be different to your insurers in the opposite direction, leaving a gap that you have to fill, oh and they expect you to do the negotiation to lift your insurers offer to as close as theirs to eleviate your own personnel contribution in the middle.

It is not a case of £50K car is written off, insurer pays £40K market value and GAP provider pops up with a cheque for £10K for the difference, GAP Insurer will argue that car is worth £45K market value leaving a diffrence of £5K between what your insurance company will give you and what the GAP insurer will pay from, ie they think its worth £45K so the difference to invoice they stump up is £5K leaving £5K for somebody else to provide ie YOU

I see that nobody from the insurance community has joined this thread to say different Whistle


I dont think anyone is missing the point - well maybe you Shocked

I got what your saying which is why i said did you check your small print, because i suspect there was a clause in there for your particular provider (and remember each is different)

I then went on to point out you could have genuinely been miss-sold or were just taken for a mug.

There are a number of different GAP insurance products and levels of cover within those products, i asked the direct question on the online support for my GAP insurance provider and they were clear between each - which is why i went for invoice GAP.

They were very clear that, if your car is written off and the insurance company values your car at £40k, but your invoice price (therefore the price to get a like for like at the time of purchase) was £55k - and there is enough COVER in the police (eg £20k) then they will provide the cheque to you for the remaining £15k - simple.

Now whilst i havent hear of a market value one - im sure there is, your seems like you had a market value cover, so neither would it return you to the finance price outstanding to pay OR the invoice price.

I wonder if the dealer tried to screw you? Mike

2014 Facelift Discovery

Post #311726 Sat Aug 27 2011 8:58am
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

have a look here - its really clear, clearer than i remember:
http://www.ala.co.uk/back-to-invoice-plus.html

Quote:
Cover features:

Available for 1 to 4 years
Pays the first £250 of your insurance excess
All named drives on the Fully Comprehensive insurance policy ·
Our policies DO NOT carry a 105-110% Glass Guide value rule. We will underwrite what ever the value you paid for your vehicle – except for negative equity
Maximum level of GAP cover available is £25,000
Pays back to your original invoice price before any deposit deduction
Doesn’t cover arrears or negative equity shown on purchase invoice
Available for cars and vans up to 3.5 tons (unladen) Example:
Example:

So what will you have to do?
Simple! The Vehicle owner has to pay the GAP.

Original cost of your vehicle: £20,000
Deposit: £2,000
Amount of loan: £18,000
18 Months later the car is stolen or is in an accident and declared a total loss.
Amount still owing to your finance company: £12,000
The insurance company pays you only: £9,000
With GAP Insurance, you will receive: £11,000
 Mike

2014 Facelift Discovery

Post #311727 Sat Aug 27 2011 8:59am
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leedsunited



Member Since: 04 Aug 2008
Location: Selby
Posts: 1368

United Kingdom 2008 Range Rover Sport TDV6 HSE Java Black

MSE - The sales blurb you have produced is exactly what i received, the reality is different and there is really
only one mug here if you beleive what somebody on the end of your insurance help line tells you is gospel.

Original cost of your vehicle: £20,000
Deposit: £2,000
Amount of loan: £18,000
18 Months later the car is stolen or is in an accident and declared a total loss.
Amount still owing to your finance company: £12,000
The insurance company pays you only: £9,000
With GAP Insurance, you will receive: £11,000 Only if both your GAP insurer & your main insurer agree on the same valuation of the total loss, if your GAP insurer thinks the car is worth £12,000 then you will only receive £9,000

Answer me two questions which are crucial to this:

1, Who values or makes a decision on what your car is worth if it is written off?

2, Who's valuation do the GAP insurers use to establish what the car is worth?


Last edited by leedsunited on Sat Aug 27 2011 10:09am. Edited 2 times in total

Post #311728 Sat Aug 27 2011 9:12am
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sweetafton



Member Since: 05 Dec 2009
Location: Weymouth
Posts: 961

England 2011 Range Rover Sport Supercharged Santorini Black

All the insurance companies show all low value cars as there example. But when the car is over £60000 then back to invoice is the way to go. It will cost more because most gap policy only will pay up to £25000 which would not be good enough because the value would be down to about £30000 after 3 years so a short fall of £30000. But the dealers gap will bring you back to INVOICE. Not Market value. So you will be paying about £300 a year and not £300 for the 3 years. Well this is what I have been led to believe. Or should I say sold ! Rolling Eyes

Post #311729 Sat Aug 27 2011 9:16am
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leedsunited



Member Since: 04 Aug 2008
Location: Selby
Posts: 1368

United Kingdom 2008 Range Rover Sport TDV6 HSE Java Black

sweetafton wrote:
All the insurance companies show all low value cars as there example. But when the car is over £60000 then back to invoice is the way to go. It will cost more because most gap policy only will pay up to £25000 which would not be good enough because the value would be down to about £30000 after 3 years so a short fall of £30000. But the dealers gap will bring you back to INVOICE. Not Market value. So you will be paying about £300 a year and not £300 for the 3 years. Well this is what I have been led to believe. Or should I say sold ! Rolling Eyes

Market value is the term i am using as to what your insurance will value the car at if it is written off, they may use Glass's or Parkers to come to a value that they will pay you. I had back to invoice GAP insurance but the GAP insurer uses a diiferent system to establish what the value of your car is and in 99% of cases it will be different to what your insurance company is quoting.

Post #311730 Sat Aug 27 2011 9:28am
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

leedsunited wrote:
MSE - The sales blurb you have produced is exactly what i received, the reality is different and there is really
only one mug here if you beleive what somebody on the end of your insurance help line tells you is gospel.

Original cost of your vehicle: £20,000
Deposit: £2,000
Amount of loan: £18,000
18 Months later the car is stolen or is in an accident and declared a total loss.
Amount still owing to your finance company: £12,000
The insurance company pays you only: £9,000
With GAP Insurance, you will receive: £11,000 Only if both your GAP insurer & your main insurer agree on the same valuation of the total loss, if your GAP insurer thinks the car is worth £12,000 then you will only receive £9,000

Answer me two questions which are crucial to this:

1, Who values or makes a decision on what your car is worth if it is written off?

2, Who's valuation do the GAP insurers use to establish what the car is worth?


I know a fair few people who have not had the problems you have had - and as i mentioned, if its sold to you like that and it isnt the case, then they have bigger issues for miss-selling...hence why banks are now paying £bn to fix their mistakes!

In answer to your question - your missing the point, there is no valuation on back to invoice, its all about (certainly in my T&C's) the difference between my insurers value and the invoice price...its the difference from the main insurance company valuation nothing else...thats what it says in cold hard contractual black and white - its my insurance company valuation - not some finger in the air figure.

Anyway your insurance company values your car - you have already submitted the invoice to the GAP company and they knew the price you put at sale - there is the difference they pay...as long as you took the cover that applies to the gap eg if the gap is £30k but you only had £20k of cover then you will be £10k short

Im sorry you seemed to be screwed...the only advice i was given was not to take the dealers GAP insurance for that reason. Mike

2014 Facelift Discovery

Post #311740 Sat Aug 27 2011 10:52am
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rrsboy



Member Since: 06 Jan 2009
Location: UK
Posts: 1391

2010 Range Rover Sport TDV8 HSE Santorini Black

my GAP pays the difference between Invoice and what the insurance company pay ============
2010 TDV8 HSE - ooo laa laaaaaaaaa
2007 TDV8 HSE - superb car and very reliable
============
2012 - dearly departed, sadly missed.. to return in late 2013 with a new TDV8!

Post #312349 Sat Sep 03 2011 7:12am
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