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jolyoly



Member Since: 23 Dec 2010
Location: UK
Posts: 5

2007 Range Rover Sport TDV8 HSE Santorini Black
land rover warranty warning

I have owned my rrs tdv8 for 15 months having bought it still with rr warranty about 9 months remaining.
It was 12 weeks out of warranty when the turbo went wrong costing over £3000.00 bearing in mind that this car has covered just 54,000 miles and has full rr service history even down to the mot I was hoping for a contribution from land rover
LAND ROVER UK, SAY THAT BECAUSE I DIDN'T BUY FROM A LAND ROVER FRANCHISED DEALEAR THAT I WAS NOT A LOYAL CUSTOMER!! Land rover suck! I don't know of any other maufacturer with such bad customer aftercare. these cars are pretty rubbish they look good but that is about it. The alternator has also gone and had to be replaced.

Post #283905 Thu Dec 23 2010 5:15pm
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leedsunited



Member Since: 04 Aug 2008
Location: Selby
Posts: 1368

United Kingdom 2008 Range Rover Sport TDV6 HSE Java Black

Land Rover customer service are the worst i have ever come across, they could not even spell customer or service Evil or Very Mad

Post #283906 Thu Dec 23 2010 5:23pm
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foobar



Member Since: 19 Aug 2010
Location: Scotland
Posts: 35

United Kingdom 2006 Range Rover Sport TDV6 HSE Zermatt Silver
Re: land rover warranty warning

jolyoly wrote:
I have owned my rrs tdv8 for 15 months having bought it still with rr warranty about 9 months remaining.
It was 12 weeks out of warranty when the turbo went wrong costing over £3000.00 bearing in mind that this car has covered just 54,000 miles and has full rr service history even down to the mot I was hoping for a contribution from land rover
LAND ROVER UK, SAY THAT BECAUSE I DIDN'T BUY FROM A LAND ROVER FRANCHISED DEALEAR THAT I WAS NOT A LOYAL CUSTOMER!! Land rover suck! I don't know of any other maufacturer with such bad customer aftercare. these cars are pretty rubbish they look good but that is about it. The alternator has also gone and had to be replaced.


Thats a tough one, three months out of warranty is quite a bit, but 54k for a turbo is not good. You might want to seek some legal advice. I've had stuff go wrong just out of warranty in the past, usually eletronics (TV's sky boxes etc) and find if you make a loud enough noise for long enough they will normally meet you half way.

Not sure how LR think you are unloyal if you've had all of your servicing and MOTs done by LR dealers.

I have to agree that the RRS are pretty rubbish in reliability terms when you consider the price they demand and some of the systems are so behind the times (Like WTF is with the parking sensors not muting the radio etc) but I knew about their problems before I bought. All that aisde there is just something a little special about them. I was told not to buy one and go for an Audi Q instead. Ok the Q's are nice and well kitted out but I wouldnt swap my RRS for a Q if you paid me to Smile

Post #283936 Thu Dec 23 2010 8:35pm
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