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SkyWalker



Member Since: 04 Sep 2009
Location: Marbella
Posts: 538

Netherlands 2005 Range Rover Sport TDV6 HSE Buckingham Blue
Legal status of TSB's

Could any forum member explain me what is the legal status of the TSB's?

Does the dealer have to repair the car for free, or is it just for information only?

If yes, is this also the case if hte car is out of guaranty?

I have to go tomorrow to my spanish dealer and am a litle worried about what he is going to say about the TSB's i've printed out.... QUE ES ESO!!!???? Big Cry

Cheers. SW

Sometimes it is not enough to do our best;
sometimes we must do what is required.

Adriatic Blue 2005 RRS HSE 2.7 TDV6
Now: 2016 RRS HSE DYNAMIC 3.0 TDV6

Post #275635 Wed Sep 08 2010 10:06pm
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

LR often states on TSB's for the dealer's benefit, whether or not the "fix" is charge-able. My experience of getting the car upgraded to the latest TSB's has always been that they have been done free of charge as my cars have still been within warranty.

I recommended a neighbour a few years ago when he was buying a Freelander1 from the local garage (not Land Rover franchised) to make it a condition of the sale to get them to take it to the local LR dealer and get it serviced and brought up to date - even though it was well out of warranty the TSB's were applied for free. I'm not sure what the legal status of a TSB is though - basically it's a manufacturer's recommendation, if it was serious and compromised safety then a recall would be initiated. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #275643 Thu Sep 09 2010 8:32am
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SkyWalker



Member Since: 04 Sep 2009
Location: Marbella
Posts: 538

Netherlands 2005 Range Rover Sport TDV6 HSE Buckingham Blue

Thanks Tim.

Well... brought the car yesterday at the dealers for changing the EGR valves.
Since i was there i mentioned the TSB's for the Tailgate noise and the Steering Wheel Airbag cover curling up.

And as predicted....QUE ES ESO??!!
No, No, No!! only the recalls are done for free.
Because there is no discussion possible with spanish employees, since they are not entiteled to take any discisions or responsibility, i let it quickly go.

Then i asked if i could use a company car during the repairs.
The answer was that: No!, but i could rent a KIA with them for 24 hours.

Today, i did't hear nothing from the dealer, so i called them at 1600 to ask if my car was ready as agreed.
No, because when test driving the car this morning(...) they found out that one of the new EGR's which can fresh from the factory, was faulty.
The car had to stay with them until monday, as the valve had to be ordered.
Can happen, but why they didn't call this morning then?

When i informed them that i rented the rental car only for one day, and i was not considering to pay for 4 days, they told me that i could pick the car up today with the faulty EGR and bring it back monday, or i had to pay "only" 2 days...

What is wrong with those people!!

So i have to pay, because they f**k up? SW

Sometimes it is not enough to do our best;
sometimes we must do what is required.

Adriatic Blue 2005 RRS HSE 2.7 TDV6
Now: 2016 RRS HSE DYNAMIC 3.0 TDV6

Post #275744 Fri Sep 10 2010 2:46pm
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paulL



Member Since: 20 Dec 2005
Location: Barcelona
Posts: 263

Spain 2013 Range Rover Sport SDV6 Autobiography Fuji White

Hey mate

If this is Land Motors on C/motors, mine has been in all week for some bodywork stuff. I was there today too as they rarely answer their phone! Not ready yet!

Good luck!!! 2013 RRS SDV6 Autobiography Fuji White
2007 RRS TDV8 HSE - gone -
2005 RRS TDV6 HSE - gone -

Post #275747 Fri Sep 10 2010 3:57pm
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SkyWalker



Member Since: 04 Sep 2009
Location: Marbella
Posts: 538

Netherlands 2005 Range Rover Sport TDV6 HSE Buckingham Blue

Hi PaulL,

Thumbs Up

Your going to pay top dollar for your body work.
I'm sorry, but be prepaired for disapointing result.......

Don't get her scratched ehh..washed as part of the "service"!

They just don't give about cars like people from the north do! SW

Sometimes it is not enough to do our best;
sometimes we must do what is required.

Adriatic Blue 2005 RRS HSE 2.7 TDV6
Now: 2016 RRS HSE DYNAMIC 3.0 TDV6

Post #275752 Fri Sep 10 2010 6:47pm
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paulL



Member Since: 20 Dec 2005
Location: Barcelona
Posts: 263

Spain 2013 Range Rover Sport SDV6 Autobiography Fuji White

Insurance is paying as new bumper and parking sensors required. Told them not to put it through the rotary washer!! Will let you know what I think of the finished job! 2013 RRS SDV6 Autobiography Fuji White
2007 RRS TDV8 HSE - gone -
2005 RRS TDV6 HSE - gone -

Post #275757 Fri Sep 10 2010 7:17pm
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