Nearly two weeks ago my RRS decided to lock itself in low-range. It has been with LR since then and I have now lost any faith in their ability to fix it, so I've come to the experts to see if you can suggest any solutions that I can give to LR. So far LR have:
1) replaced the selector solenoid in the transfer case - with no effect.
2) replaced the wiring loom between the gearbox and the computer - with no effect.

When I spoke to the LR today they said they have no idea why the fault won't go away and said they have no idea how long they will need the car for to try and work out the problem.

Does anyone on here have any knowledge of this particular problem so that I can help LR fix one of their own vehicles?

Many thanks, 2008 TDV8, Stornoway Grey with Alpaca premium leather, Adaptive cruise, Adaptive Bi-xenons, sunroof, Premium Nav, Premium ICE Logic 7, telephone, active locking rear diff, console coolbox, seat memory, powerfold mirrors, tow pack, window tint, dual battery, engel fridge, Goodyear Mud-Terrain tyres.

that's a new one....

Have they checked the switch itself, relevant fuse? What about the transmission ecu?

1. transfer case control module failure?
2. transfer case motor fault? Malaysia Boleh!
4.2SC Chawton White, Stormers
Tasmod's Sills, Wind Deflectors, LR Sills
Clear Side Repeaters, Towbar
Larini Sports Exhaust, K&N Air Filter
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3. the transfer case control module can sometimes shut down due to thermal overload
4. transfer case internal obstruction

any fault numbers come up? Malaysia Boleh!
4.2SC Chawton White, Stormers
Tasmod's Sills, Wind Deflectors, LR Sills
Clear Side Repeaters, Towbar
Larini Sports Exhaust, K&N Air Filter
______________________________
WINNER - 2008 'Tech-Head Of The Year' Award
WINNER - 2009 Outstanding Contribution
WINNER - 2009 'Tech-Head Of The Year' Award

Bobby wrote:

any fault numbers come up?

640, If Bobby's wisdom fails to point your dealer in the correct direction, then I would suggest you promptly move to reject the car, and if necessary use the NSW equivelant to Consumer Affairs Vic and VCAT..

I had the lovely experience of Melbourne City Land Rover (MLR) chasing their tail on my car for 7 months, firstly tightening things, then replacing all sorts of things like the steering column and steering rack to no avail...

Don't let them drag it on for as long as they have with my Range Rover Sport!

Excuse my cynical sarcasm, but I would hate for them to tell you something like they won't fix it cos you've fitted off road tyres, and taken it off road!

640Newton wrote:

Nearly two weeks ago my RRS decided to lock itself in low-range. Does anyone on here have any knowledge of this particular problem so that I can help LR fix one of their own vehicles?

Many thanks,

Just had a call from LR and they have decided to replace the entire transfer case as they believe it to be an internal failure. It will take about a week or so to receive the parts from the UK so hopefully that will solve the problem. Can anyone confirm whether replacing the transfer case also involves changing the control module?

thanks, 2008 TDV8, Stornoway Grey with Alpaca premium leather, Adaptive cruise, Adaptive Bi-xenons, sunroof, Premium Nav, Premium ICE Logic 7, telephone, active locking rear diff, console coolbox, seat memory, powerfold mirrors, tow pack, window tint, dual battery, engel fridge, Goodyear Mud-Terrain tyres.

UPDATE

The dealer replaced the transfer case after no success withe the solenoid or the wiring loom. But guess what....

Transfer case was replaced yesterday but when they took it for a test drive, same problem. It is locked in low range and they have no idea what to do next.

Its been with them for 31 days so far, how long should I wait before taking further action? I'm not sure I like the idea of them continually replacing various parts fo the vehicle in the hope that they find what is causing it. Maybe I should consider flying Bobby out to Australia as I'm sure he'd sort them out!!!

Merry christmas... not! 2008 TDV8, Stornoway Grey with Alpaca premium leather, Adaptive cruise, Adaptive Bi-xenons, sunroof, Premium Nav, Premium ICE Logic 7, telephone, active locking rear diff, console coolbox, seat memory, powerfold mirrors, tow pack, window tint, dual battery, engel fridge, Goodyear Mud-Terrain tyres.

Not to beat a dead horse...but did you get them to check the fuse, as per my post 2 posts above? PJPR
Cairns Blue HSE
180k Miles of Adventure

PJPR01 wrote:

Not to beat a dead horse...

I also do not want to beat a dead horse, but refer to my post above

But this type of poor service where the official dealer is effectively guessing what is wrong is more common than you would think, and i would suggest you reject the car as "not of merchantable quality" soonest!

Get them to call Lance Dixon in Melbourne. They seem to know the cars inside out!

Also, isn't there an LR Tech specialist based in Sydney? 2nd R knows all about him!! Gone - 2008 Stornoway Grey RRS 2.7 TDV6
Gone - 2009 Buckingham Blue RRS 2.7 TDV6
Gone - 2010 Alaska White RRS 5.0 V8 Aspirated
Gone - 2017 Chawton White RRS 5.0 V8 Supercharged
Current - 2010 Java Black RRS 5.0 V8 Aspirated
Current- 2024 RRS P400 SE Dynamic

PJPR01 wrote:

Not to beat a dead horse...but did you get them to check the fuse, as per my post 2 posts above?

Get them to change the transfer case control module (ecu).

Bet the mechanics have only been taught to read fault codes and not much else.....

Leo wrote:

Get them to change the transfer case control module (ecu).

Bet the mechanics have only been taught to read fault codes and not much else.....

Read fault codes?

More like clear them - wash car, give to Customer.

LR Customer Service at it's best.