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ChrisP



Member Since: 26 Jan 2008
Location: Derbyshire Dales
Posts: 1392

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Santorini Black
Guy Salmon Sheffield

Had my car in today to resolve a few post first service warranty issues and it's come back looking like brand new with all outstanding problems fully resolved.
On this occasion they really have exceeded my expectations so today it's a big thumbs up to Lee and the rest of the service team.
Well done guys. MY2011 HSE Santorini/Ivory/Piano Black/Privacy Glass/TV .Sadly gone.
Audi A5 Sportback Black Edition 3.0 tdi quattro S Line

Post #192799 Wed Oct 22 2008 5:38pm
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JPR



Member Since: 07 Aug 2006
Location: Cleveland
Posts: 289

United Kingdom 

Shame Guy Salmon Knutsford arent as good, as they are Censored Evil or Very Mad Current

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Post #192802 Wed Oct 22 2008 6:03pm
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modbarra



Member Since: 10 Jan 2008
Location: northampton
Posts: 43

United Kingdom 2007 Range Rover Sport TDV8 HSE Buckingham Blue

purchased my tdv8 from g s at sheffield... superb in all ways, inc having my p ex in for couple days to change over steps etc to tdv8 and lent me ffrr tdv8 whilst this was being done! and they delivered/took away in all instances. great haggle on price and discount on accessories purchased......... Thumbs Up

Post #192837 Thu Oct 23 2008 7:19am
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Theo_Pental



Member Since: 10 Aug 2008
Location: Notts
Posts: 113

United Kingdom 2008 Range Rover Sport TDV8 HSE Stornoway Grey

I have walked out of this place twice in the last 6 months

Each time I was made to wait for a salesman to come and talk to me despite it being empty

The first time I walked after 10 mins
The second I waited a little longer actually and did manage to speak to someone

However he didnt make any effort to actually negotiate a test drive with me, a 4x4 is a massive difference to what we currently drive, and as such I didnt take things further

Audi will give me a Q7 for a whole weekend
GS in Sheffield would let me drive a RRS for 20-30 mins accompanied by the salesman

I can only assume they are mad busy and dont need my custom

Im tempted by Huddersfield and used to work in Park Royal where my mates still do
Both true - no trolling Smile

Post #194302 Sun Nov 02 2008 11:22pm
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Perrys



Member Since: 02 Oct 2008
Location: United Kingdom
Posts: 96

United Kingdom 

Theo_Pental wrote:


Im tempted by Huddersfield

Smile


Nice people at Rocar Moores in Huddersfield (one of ours), let me know if your planning to visit, we will dust off the red carpet. Perrys For New & Used Range Rover Sports

We also sell Full Fat Range Rovers

Post #194306 Sun Nov 02 2008 11:39pm
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Theo_Pental



Member Since: 10 Aug 2008
Location: Notts
Posts: 113

United Kingdom 2008 Range Rover Sport TDV8 HSE Stornoway Grey

LOL
I didnt expect a reply quite so soon after last orders on a Sunday

Seriously though what is a fair period to have a RRS for a test?

The market is clearly dead
Audi as I have said will let me have a moose, sorry Q7, for 48h
BMW wont let me test drive an X5 or X6 as they dont have any demonstrators registered for fear of losing £££££ when they get to 6/12 old

I asked for a day from 10 till closing at GS
I promised not to drive to the moon or do a bank job
The guy wouldnt budge

For other reasons they will never get my custom
If they ignore me kicking tyres with 60k in my pocket what chance do I have of them bothering with warranty issues?

Cheers

Post #194308 Sun Nov 02 2008 11:55pm
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will_wonka



Member Since: 03 Mar 2007
Location: Tminus 12 months for the RS Sport Supercharged!!
Posts: 3377

United Kingdom 

Theo_Pental wrote:
LOL
I didnt expect a reply quite so soon after last orders on a Sunday

Seriously though what is a fair period to have a RRS for a test?

The market is clearly dead
Audi as I have said will let me have a moose, sorry Q7, for 48h
BMW wont let me test drive an X5 or X6 as they dont have any demonstrators registered for fear of losing £££££ when they get to 6/12 old

I asked for a day from 10 till closing at GS
I promised not to drive to the moon or do a bank job
The guy wouldnt budge

For other reasons they will never get my custom
If they ignore me kicking tyres with 60k in my pocket what chance do I have of them bothering with warranty issues?

Cheers


24-48 hrs is the norm.

Considering the above comments, I would avoid BMW, let them struggle on shifting those wannabe RRS Laughing L322 Big Daddy SUPERCHARGED 5.0 Autobiography - Here & Now!

5 series for the miles Smile

RRS S/C factory built HST - Gone

45 others have been and gone!

Post #194311 Mon Nov 03 2008 12:38am
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Perrys



Member Since: 02 Oct 2008
Location: United Kingdom
Posts: 96

United Kingdom 

Theo_Pental wrote:
LOL
I didnt expect a reply quite so soon after last orders on a Sunday

Seriously though what is a fair period to have a RRS for a test?

The market is clearly dead
Audi as I have said will let me have a moose, sorry Q7, for 48h
BMW wont let me test drive an X5 or X6 as they dont have any demonstrators registered for fear of losing £££££ when they get to 6/12 old

I asked for a day from 10 till closing at GS
I promised not to drive to the moon or do a bank job
The guy wouldnt budge

For other reasons they will never get my custom
If they ignore me kicking tyres with 60k in my pocket what chance do I have of them bothering with warranty issues?

Cheers


There are no hard and fast rules on demonstration drives, the main issue is the availability of vehicles, if we only had one RRS on and we let that go out for 48 hours, what would we do if another customer came in and we needed to demonstrate the vehicle. Clearly, it's very expensive to run demonstrators and most dealerships will only run the minimum number of vehicles. Perrys For New & Used Range Rover Sports

We also sell Full Fat Range Rovers

Post #194345 Mon Nov 03 2008 8:51am
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ChrisP



Member Since: 26 Jan 2008
Location: Derbyshire Dales
Posts: 1392

United Kingdom 2011 Range Rover Sport 3.0 TDV6 HSE Santorini Black

Your lucky they offered you a demo drive,when I first went in they wouldn't even open the door on the one in the showroom to let me have a close look at the leather seats because they said it was sold,it was still there a week later when i went back Evil or Very Mad
Also told me they didn't have any brochures (which I later also found out was untrue).
If it wasn't for the fact that sales reps at Gordon Lamb at Chesterfield were even worse I wouldn't have gone back to try again. MY2011 HSE Santorini/Ivory/Piano Black/Privacy Glass/TV .Sadly gone.
Audi A5 Sportback Black Edition 3.0 tdi quattro S Line

Post #194455 Mon Nov 03 2008 1:24pm
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