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Supertrotter



Member Since: 10 Mar 2006
Location: Brrrr.... guess where :o(
Posts: 9905
United Kingdom 

Jonny Fresh wrote:
Supertrotter wrote:


First and foremost, I need a 100% reliable connection for about 120 hours during the week as I connect on a Sunday evening and keep running until 7pm ish Friday night. I also have multiple applications and data feeds running so not sure that would be a viable route, even if it was avalable Confused


Ah! So its not just for RRSPORT.CO.UK then......I was going to say....£282 a month just for this Laughing


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Post #176715 Fri Jul 11 2008 11:18am
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mlines



Member Since: 10 Dec 2006
Location: UK
Posts: 480
United Kingdom 

I have just had the opposite experience from BT.

Phoned up Monday Night (9.30) to report a line fault at a remote, unmanned hut in a field. Engineer arrives Tuesday afternoon (2pm) and carries out checks along the line of poles feeding the site and locates a problem. Problem is on a bit of cable that crosses a restricted access area. Access to the area is arranged (not under BT control) and Engineer turns up early Thursday morning to repair.

This is a normal domestic phone contract but on a long run of poles so needing an engineer qualified in working at heights - so I was impressed by the speed of the response, the amount of information (I was contacted twice a day from Tuesday to Thursday updating me on progress).

So a good service all in all.

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Post #176722 Fri Jul 11 2008 11:23am
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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350
United Kingdom 

Must be their good piece of work for 2008 Wink 

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Post #176763 Fri Jul 11 2008 1:18pm
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Jonny Fresh



Member Since: 04 Feb 2008
Location: Manchester
Posts: 3586
England 

ST try Cyprusbroadband.net
Post #176807 Fri Jul 11 2008 3:05pm
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Supertrotter



Member Since: 10 Mar 2006
Location: Brrrr.... guess where :o(
Posts: 9905
United Kingdom 

Jonny Fresh wrote:
ST try Cyprusbroadband.net


Are they the satellite broadband company? If so, have heard good things Thumbs Up Runner up - 2009 Best Avatar Award Sad
Joint runner up - 2009 Outstanding Contribution Award Sad
WINNER - 2008 ‘Best Thread’ Award – Beautiful Women Of The World Very Happy
Runner Up - 2008 Comedian Of The Year Award Sad
Runner Up - 2008’s Funniest Incident Sad

06 RRS TDV6 HSE, Java/Ebony, PTI, Running Boards, Privacy, S/C Grille/Vents, Stormers, Tasmods - GONE - Surprised(
Post #176809 Fri Jul 11 2008 3:08pm
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Zilch



Member Since: 20 Mar 2006
Location: Sydney, sometimes the Whitsundays
Posts: 2835
Australia 2010 Range Rover Sport 3.0 TDV6 HSE Fuji White

shmoogle wrote:
BT seem to be a world unto themselves... how one of the world's largest telcos can afford to have their call centre out of action for so long I don't know..


That could be due to their worship of India .. you could not imagine how much they have off-shored, including internal IT un-helpful help desks, sales back office, retail front office customer support etc. good luck Another Pommie Bar Steward down under

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Post #176956 Sun Jul 13 2008 11:44am
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Jonny Fresh



Member Since: 04 Feb 2008
Location: Manchester
Posts: 3586
England 

Supertrotter wrote:
Jonny Fresh wrote:
ST try Cyprusbroadband.net


Are they the satellite broadband company? If so, have heard good things Thumbs Up


Yes and they wont cost £282 a month!!!!!
Post #177149 Mon Jul 14 2008 10:12am
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