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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
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2013 Range Rover Sport SDV6 HSE Stornoway Grey
Problems with BT FON wifi hub/hotspot system

Has anybody signed up with BT for this? My father thought is was a brilliant idea so went ahead and downloaded some fancy software from BT but since then they have been having terrible problems with their home hub, even though the people in India have been able to access both of my parents computers remotely and tried to set it up they have failed completely. Yesterday after 7 hours of playing all was up and running........................... but I have just had a phone call to say that this morning my folks are back to square one, and have no internet access via their modem, the laptops are working fine - it's the homehub that keeps failing them. It is brand new and the latest version from BT. Anybody any ideas what the problem might be? 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #165568 Wed Apr 16 2008 8:56am
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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
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Those Home Hub/Business Hub devices are more trouble than they're worth in my experience, not that it helps you Confused The one good thing about those bundles is that BT are responsible for the whole shooting match up to and including the Home Hub, so chuck it back to them I suppose.

It's either going to be the ADSL service itself, or config of the Home Hub.. but beyond that it could be all manner of things. Can you swap out the Home Hub with another non-BT supplied router and have it work the same? 

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Post #165569 Wed Apr 16 2008 9:04am
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

S, I have no idea. Unfortunately I cannot get at my own router today as I am waiting for carpetfitters to come and finish off the job they started on Monday and the entire contents of both bedrooms in my house have migrated into the lounge and the router is right at the back of everything! My folks are coming up here to get online later today! 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #165574 Wed Apr 16 2008 9:10am
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Gavin Beecham



Member Since: 14 Sep 2007
Location: essex
Posts: 140

United Kingdom 

We had problem with our home hub. One minute it would work then then we would just lose the net.
The eventual fix? New line from pole to junction box. The line ran through a tree and a branch had worn through the insulation on the cable!
An engineer had to come out to find this fault as a line check at the exchange found the line to be to be fine.

Post #165611 Wed Apr 16 2008 10:49am
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

Well I've got one of the laptops back online...................................... somehow while on the line to India the technician had reset the network settings and the little checkbox that allows windows to configure the system had been unchecked Thumbs Up

I'm just waiting for a phone call to see if the other laptop is OK when my mother gets back home. Problem with her laptop is that it has Vista on it and I haven't used that before. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #165618 Wed Apr 16 2008 11:20am
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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350

United Kingdom 

Laughing You and the rest of the world Wink 

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Post #165626 Wed Apr 16 2008 11:50am
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monkey9952



Member Since: 09 May 2007
Location: In A mess
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Certainly at popular OS that vista .... Rolling Eyes

Post #165784 Thu Apr 17 2008 7:10am
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Pelyma



Member Since: 28 Sep 2005
Location: Sussex
Posts: 1497

England 

I had one of those and it packed up, went out and bought a Netgear router and sent them the bill, they paid it too Mr. Green Porsche Cayenne S Diesel 66 Plate

Post #166396 Mon Apr 21 2008 10:21am
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