I have been waiting for a reply from Landrover about a good will gesture due to the constant breakdown of my TDV8 RR Sport . During it's first nine months it spent two months in the garage being repaired. Each time LR Assist replaced it with a hire car so I was always mobile, but not a like for like until recently when I required a 4x4 for a ski trip to Austria.

The first time it broke down I ended up having a hell of a fight with them when the recovery truck damaged two of my tyres (the rip in the sidewall went through the inner threads of the tyre) and denied it , the LR garage that the car was taken to insisted the damage had been done while driving . I was informed if the tyres were changed I would have to pay for them (330 euro each) and on top that I would also be responsible for payment on the replacement car (approx 6/700 Euro) they had give me as my car was to dangerous to drive. The garage started whinging about my car still being there so I was instructed by LR Assist to collect the car as the garage had said it was driveable and the damage was not that bad . I collected the car under protest and took it directly to two independant tyre specialists who informed me that the vehicle should not be driven and it was an accident waiting to happen. It was eventually sorted out, but only after lots of stress and threats of lawyers, unfortunately they still failed to repair my car properly The garage also managed to damage a small part of the interior trim and although promised it would be taken care of it never was. The car has now been sorted and required a new handbuilt wiring loom after the original garage did more harm than good with their initial attempts.

So the long and the short of it is I ended up losing my car for two of it's first nine months. I find myself financially out of pocket between 2/300 quid. I have had to take time off work to get car to garage, pick up replacement vehicle, telephone calls, taxis etc as well as all the crap I endured with the episode above and for all this stress and hassle LR think they are doing me a favour by offering 50% off my first service as a good will gesture Oh I forgot in brackets they mention this does not include any work over and above the standard service and are happy that the problem has been resolved.

Anyway I am so peed off I'm selling the car and going back to Mercedes. The car is only ten months old with 5 thousand miles on the clock so I wont even require the service . I find the offer an insult and refuse to waste anymore time on it as I end up getting stressed.

Sorry to hear this Tony - it sounds like you've been very badly treated. In my opinion, you should be naming the dealers concerned for the good of the forum  

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Luckily for yourseves it would not make much distance as I work and live in Germany. When the car broke down for the second time I told LR Assist that under no circumstances should my car be taken back to the original garage and funny old thing they said the garage did not appear on their list.

Now I'm going to sell it, people will read the problems I have had and possibly stay clear so I would just like to make it clear the car has been returned to as new condition with the added bonus of a low mileage due to not a lot of use. Any Idea how much to ask for it?

It'll need a service in a couple of months regardless of mileage (12000 miles or a year, whichever comes first) - but I reckon 37k would be a good price. Not sure how that would translate on the German market? 

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S - its a TDV8, not a TDV6 so I'd expect mid 40's

So it is... ignore me  

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I had problems with my new TDV6 some cosmetic and a noise from the rear suspension. They agreed to swap the car so I got a new car after 6 months of ownership. I actual took to opportunity to pay more and get the TDV8 on an 07 plate as oppose to the 56 I had.

Very ahppy with the way they helped in the end although it took some discussion. Dont forget these are expensive cars I dont accept any problems when you are paying this much for something.

I change my car every year and will remain in Germany for the next four years and it was my intention to renew the TDV8 each year. This could of been confirmed by the lady I placed my order with if LR had bothered their arse to investigate. So an offer of a hundred quid or however much 50% of a 1st service costs against two hundred grands worth of sales over the next four years must of been a difficult decision

I'm getting stressed again, must keep calm, must keep calm

Hi Tony,

Sorry to hear your troubles, you seem to have been treated very badly…

I’m finding, especially with big corporate’s that good support/help (even under warranty) is hard to come by… If I treated my clients this way, I would be out of business…

Good luck with the Merc… Range Rover Sport S Silver (Dealer Options) Front & Rear Mud Flaps, Side Steps, Chrome Fender Vents, Painted Door Mirrors, Colour coded door handles, Rubber Boot Mat (with RR Logo), Rubber and Carpet Mats

(Factory Options) Electric folding door mirrors, Micatallic paint, Privacy glass (to rear of B post), Leather trim, 20" 10 spoke alloy wheels. Colour Silver.

Coming Soon: Colour coded front grill, Fogs, Sat Nav, Sound System with full IPOD control and hands free Bluetooth thingy…

Update, I have been communicating with a helful gentelman from LR Germany called Andy Garnell (thanks Steve) and the matter has been appropriately dealt with now.

and what has happened? Glad you're happy though.  2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



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Yes - how did it end up?

Good news though  

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Hope he got the company wallet out Speed Limits! not where I live!

Back in a D3

Did have: RRS TDV8 2008.5MY
Did have: Q7 3.0TDi S-Line/Tech/Comms pack
Did Have: Disco3 HSE

Come on Tony, spill the beans. What is the good news? Arctic Frost TDV6 SE. Aspen Leather, Cherry Wood, Privacy Glass, PTI, Tow Pack, Mudflaps, Tasmods, a new Fuelflap, a RRSport.co.uk umbrella in the boot & a RRSport.co.uk sticker on the rear glass.
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