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Last edited by tasmod on Tue Jan 14 2014 12:10pm. Edited 1 time in total

Ditto your comments re time taken to resolve special delivery issues. It can take a very long time to get compensation out... my wife returned something once from an online purchase that she decided she didn't want to keep. Was advised by supplier to send special delivery - package never got there. At least it didn't show in the system as delivered which made the claim easier, but even so it took around 8 weeks for Royal Mail to decide they would compensate... obviously awkward as supplier wouldn't provide refund without the returned goods. 

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Completely understand your frustration. We have customers who refuse to accept deliveries from Parcel Post...the Royal Mails commercial shipping service. They have a history of “loosing” and damaging goods in their care and any subsequent requests for compensation or accountability are met with bureaucracy and delaying tactics.

We moved to UPS who were cheaper and have total delivery tracking. They always collect, might be worth a call?

You'll have to use couriers. There are plenty that don't need trading accounts and you can use over the net on a per-parcel basis. Just search on "courier" and "next day delivery" on www.google.co.uk
You should be able to send your sill plates by guaranteed next day for around £8+VAT (or less). Matt
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RRS ownership for 1 yr, then D3 for 2 yrs. Then cut back to old bangers and working my way back up through two Peugeots in 6 months. Now got Saab 9-5 2.3t and enjoying the performance!

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