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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350

United Kingdom 

Good news Robbi - I notice this has taken quite a while to sort out. Was there much of a fight? 

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Post #152867 Fri Jan 25 2008 12:45pm
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gazza500



Member Since: 01 Aug 2007
Location: Channel islands
Posts: 176

Jersey 2008 Range Rover Sport TDV6 HSE Chawton White

Hi Robbi, from the Isle of Crapauds!

Sorry to hear about this travesty, I would be Censored ucking livid!

Seems to me the last recovery agent will be receiving some form of legal communication from you or your brief!!

The knocking noises are a standard feature on the RRS-mine has been into Jacksons for a first service, and having tightened everything up, it doesn't knock at the moment.

Your other issues are new to me except the GPS.

In the UK when on a motorway it occasionally sends me off the motorway then back on again at the next on ramp. Perhaps the yanks are testing the GPS systems for their next war!

What disc do you have for the GPS? Mine is a 2007, perhaps you could earn a little beer money by 'renting' yours out if it is the latest 2008 version!

Keep us posted on developments Chawton White TDV6 HSE with Alpaca and Rodium, Automatic Climate Control,
Privacy Glass, 22 inch, Hawke Alloy Wheels, Brembo Front Brakes, Premium ICE Pack, Clear repeaters, Chrome Driving Light Surrounds, Tasmods, Chrome handles, HST Grille, Chrome Side Vents, JE ECU Upgrade

Post #152871 Fri Jan 25 2008 12:57pm
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Robbi



Member Since: 14 Jun 2005
Location: Channel Islands, Guernsey
Posts: 130

Guernsey 2007 Range Rover Sport TDV8 HSE Rimini Red

shmoogle wrote:
Good news Robbi - I notice this has taken quite a while to sort out. Was there much of a fight?

Hi Shmoogle.

Land Rover were always on my side and understood my point of view but Mondial Assistance, or at least the UK division, were less than willing to replace the car. They just assumed a repair was sufficient!

It took a while for the french insurance assessor to assess the damage and agree the repairs (though the go ahead was only given a few weeks ago to the repairs). Nothing could happen until this had been done.

It did require some strong emails to get things moving before Christmas. By the time I get the replacement it would have been six months without my Sport and one year after orginally getting the car.

I wasn't party to the deal but clearly Land Rover and Mondial Assistance have agreed to something that sees me get a repalcement.

I am surprised it took so long. Rob
*Gone - HSE TDV8 Rimini Red + Tasmod sill plates

Post #154165 Fri Feb 01 2008 10:37pm
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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350

United Kingdom 

Yeah, this is what LRA are there for and it's surprising they've put up such a poor show of it all really. Mondial are also the folks behind BMW Emergency Service and my personal experiences of them via both LR and BMW have been very good. At least it's sorted though Thumbs Up 

2009 Outstanding Contribution Award - Joint Runner Up
2009 'Tech-Head Of The Year' Award - Runner Up


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Post #154167 Fri Feb 01 2008 10:42pm
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