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wokkaman



Member Since: 08 Nov 2006
Location: GU34
Posts: 761

United Kingdom 2013 Range Rover Sport Supercharged HSE Zermatt Silver
Today I feel like Chris Tarrant...

for toady I will be ringing LR Customer Services (not a good name) and offering them;

"phone a friend"
"50-50"
"ask the customer"

as to "guess where my RRS is?"

answer: In the f Censored workshop again Big Cry Big Cry The knocking is back and to say that it sounds like the front end is going to rip off is an understatement!! On top of that is the juddering wippers, speaker vibration, random low coolant messages and the terrible tyre wear on the outer edge of all 4 wheels (those crappy soft ones).... cant wait to hear the excuse for the tyres? "wear and tear is not the responsiblilty of Land Rover Mr Wokka, but thankyou for contacting LRCS and have a nice day"

I will keep all posted GONE** RRS 3.0SC Silver fully loaded Smile - 2020 110 loving it
BMW R1200GSA Rallye
GONE** Fiesta ST2 - Mrs Wokka's - AMG35 now
GONE**BMW K1600GTLE Matt Blue
GONE**Disco 4 2014 Firenze Red
GONE**Evoque SD4 Dynamic Coupe
GONE**RRS 5.0 SC
GONE**RRS HSE TDV8
GONE**RRS HSE TDV8 (The Crap one)
GONE**FL Facelift
GONE**FL 1
GONE**D1
GONE**BMW R1200GS Adventure
GONE: Kawasaki ZX10R
GONE: Focus ST2
** Chinook CH47 - 2 x T55 engines 3,750 hp each!! 183mph, 2xM134 Miniguns, 1xM60

Post #133587 Tue Aug 21 2007 6:12am
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jasonny



Member Since: 27 May 2007
Location: Marbella
Posts: 98

Spain 2007 Range Rover Sport TDV6 HSE Java Black

said before , they look good but the build and after sales care is not a patch on mercdedes 07 TDV6 HSE, JAVA BLACK,SIDE STEPS,DYNAMIC PACK,CHROME MIRRORS,CHROME BEZELS,COLOUR CODED GRILL & VENTS,TINTS,BREMBO,22"MATT BLACK ONYK.........AWSOME. ALSO SL55 AMG ..

Post #133590 Tue Aug 21 2007 7:20am
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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350

United Kingdom 

Merc aren't the bulletproof brand they once used to be.... I bet you'll find as many dissatisfied Merc customers as any other brand. Seems customer service from any marque is becoming a bit of a lost art... Confused Actually, LRCS aren't often too bad - it's the dealer network that seems to fall on it's face. 

2009 Outstanding Contribution Award - Joint Runner Up
2009 'Tech-Head Of The Year' Award - Runner Up


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Post #133592 Tue Aug 21 2007 7:26am
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kam100



Member Since: 28 Sep 2005
Location: In my office doing quotes!!
Posts: 4771

United Kingdom 

I find Merc/LR to be as equally as bad on the dealer front normall on after sales/service..
Audi and Bmw are a lot better.. Lately Audi really suck up, which is great!!

Post #133621 Tue Aug 21 2007 1:29pm
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wokkaman



Member Since: 08 Nov 2006
Location: GU34
Posts: 761

United Kingdom 2013 Range Rover Sport Supercharged HSE Zermatt Silver

my car is back and Webbers have done a fantastic job (as usual) the knocking is silent Bow down Bow down but for how long?

problems with the DR bushes etc - again! Also the tyre wear is down to my hard driving, this is a sport? But in my favour the wear is both front wheels and I dont go the wrong way at roundabouts Twisted Evil

Anyway I had sent up a fax to Phil Popham (MD LR) and he has got his senior bods looking into it as the car is averaging 8 days every month in the workshop and infact I am being told to formally reject it!!

But I will let Landrover do the required investigstion into the soft wheels, tyre wear etc... in the meantime I will drive to Cornwall for the weekend and wait for the knocking to return!

But alas, it will be back in the workshop next week for a faulty sensor on the coolant bottle (awaiting part).

Still love the car though Thumbs Up GONE** RRS 3.0SC Silver fully loaded Smile - 2020 110 loving it
BMW R1200GSA Rallye
GONE** Fiesta ST2 - Mrs Wokka's - AMG35 now
GONE**BMW K1600GTLE Matt Blue
GONE**Disco 4 2014 Firenze Red
GONE**Evoque SD4 Dynamic Coupe
GONE**RRS 5.0 SC
GONE**RRS HSE TDV8
GONE**RRS HSE TDV8 (The Crap one)
GONE**FL Facelift
GONE**FL 1
GONE**D1
GONE**BMW R1200GS Adventure
GONE: Kawasaki ZX10R
GONE: Focus ST2
** Chinook CH47 - 2 x T55 engines 3,750 hp each!! 183mph, 2xM134 Miniguns, 1xM60

Post #133700 Wed Aug 22 2007 6:32am
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Very Annoyed
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Member Since: 23 Aug 2005
Location: bat-wielding monkey-spanking tough-love zero-tolerance Euro-sceptic moderator - So just watch it!
Posts: 19459

United Kingdom 

best of luck mate. 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award


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Post #133702 Wed Aug 22 2007 7:04am
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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350

United Kingdom 

I was always pretty pleased with Webbers - they did Mrs S' FL1 until I recently found Guava.

Where in Cornwall are you off to Wokka? Not following the display team to Dunsfold this weekend then? Very Happy 

2009 Outstanding Contribution Award - Joint Runner Up
2009 'Tech-Head Of The Year' Award - Runner Up


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Post #133712 Wed Aug 22 2007 7:22am
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wokkaman



Member Since: 08 Nov 2006
Location: GU34
Posts: 761

United Kingdom 2013 Range Rover Sport Supercharged HSE Zermatt Silver

Off to the Eden project... Chinook is going to Kingsley fete too Thumbs Up GONE** RRS 3.0SC Silver fully loaded Smile - 2020 110 loving it
BMW R1200GSA Rallye
GONE** Fiesta ST2 - Mrs Wokka's - AMG35 now
GONE**BMW K1600GTLE Matt Blue
GONE**Disco 4 2014 Firenze Red
GONE**Evoque SD4 Dynamic Coupe
GONE**RRS 5.0 SC
GONE**RRS HSE TDV8
GONE**RRS HSE TDV8 (The Crap one)
GONE**FL Facelift
GONE**FL 1
GONE**D1
GONE**BMW R1200GS Adventure
GONE: Kawasaki ZX10R
GONE: Focus ST2
** Chinook CH47 - 2 x T55 engines 3,750 hp each!! 183mph, 2xM134 Miniguns, 1xM60

Post #133755 Wed Aug 22 2007 11:44am
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wokkaman



Member Since: 08 Nov 2006
Location: GU34
Posts: 761

United Kingdom 2013 Range Rover Sport Supercharged HSE Zermatt Silver

Hi all,

hope you had a good weekend in the nice British sun for a change..... After my 700mile round trip to Cornwall with Mrs Wokka it looks like the knocking is starting to return, this is on top of the other issues!!

BIG Question Whistle

Time to reject the car? Thoughts? GONE** RRS 3.0SC Silver fully loaded Smile - 2020 110 loving it
BMW R1200GSA Rallye
GONE** Fiesta ST2 - Mrs Wokka's - AMG35 now
GONE**BMW K1600GTLE Matt Blue
GONE**Disco 4 2014 Firenze Red
GONE**Evoque SD4 Dynamic Coupe
GONE**RRS 5.0 SC
GONE**RRS HSE TDV8
GONE**RRS HSE TDV8 (The Crap one)
GONE**FL Facelift
GONE**FL 1
GONE**D1
GONE**BMW R1200GS Adventure
GONE: Kawasaki ZX10R
GONE: Focus ST2
** Chinook CH47 - 2 x T55 engines 3,750 hp each!! 183mph, 2xM134 Miniguns, 1xM60

Post #134703 Tue Aug 28 2007 1:19pm
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Member Since: 23 Aug 2005
Location: bat-wielding monkey-spanking tough-love zero-tolerance Euro-sceptic moderator - So just watch it!
Posts: 19459

United Kingdom 

Time to drop Phil Popham an email. 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award


DO NOT CLICK HERE!

Post #134707 Tue Aug 28 2007 1:22pm
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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350

United Kingdom 

I'd be starting to think about rejection to be honest.... sending Popham an email is all well and good, but why should it take a complaint to the MD to get anything sorted. This is the major problem. If you rejected, would you go the refund route and get a replacement TDV8? 

2009 Outstanding Contribution Award - Joint Runner Up
2009 'Tech-Head Of The Year' Award - Runner Up


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Post #134714 Tue Aug 28 2007 1:28pm
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Very Annoyed
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Member Since: 23 Aug 2005
Location: bat-wielding monkey-spanking tough-love zero-tolerance Euro-sceptic moderator - So just watch it!
Posts: 19459

United Kingdom 

Rejection is the thing to do. They will give you the BS about it being a characteristic of the car and when they do please ask them where that is listed on the sales blurb. 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award


DO NOT CLICK HERE!

Post #134717 Tue Aug 28 2007 1:32pm
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wokkaman



Member Since: 08 Nov 2006
Location: GU34
Posts: 761

United Kingdom 2013 Range Rover Sport Supercharged HSE Zermatt Silver

Ahead of you guys, I have a letter form LR Exec office after sending a fax up. Appears I am being taken seriously.

I will keep you all posted, but thanks for the positive comments.... all helps Thumbs Up GONE** RRS 3.0SC Silver fully loaded Smile - 2020 110 loving it
BMW R1200GSA Rallye
GONE** Fiesta ST2 - Mrs Wokka's - AMG35 now
GONE**BMW K1600GTLE Matt Blue
GONE**Disco 4 2014 Firenze Red
GONE**Evoque SD4 Dynamic Coupe
GONE**RRS 5.0 SC
GONE**RRS HSE TDV8
GONE**RRS HSE TDV8 (The Crap one)
GONE**FL Facelift
GONE**FL 1
GONE**D1
GONE**BMW R1200GS Adventure
GONE: Kawasaki ZX10R
GONE: Focus ST2
** Chinook CH47 - 2 x T55 engines 3,750 hp each!! 183mph, 2xM134 Miniguns, 1xM60

Post #134719 Tue Aug 28 2007 1:32pm
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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350

United Kingdom 

Good good Wink 

2009 Outstanding Contribution Award - Joint Runner Up
2009 'Tech-Head Of The Year' Award - Runner Up


Like it here? Then Donate to RRSPORT!!

Post #134721 Tue Aug 28 2007 1:33pm
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wokkaman



Member Since: 08 Nov 2006
Location: GU34
Posts: 761

United Kingdom 2013 Range Rover Sport Supercharged HSE Zermatt Silver

mmmm, interesting Whistle Just spoke with both contacts and niether seemed shocked at my considering the rejection of the vehicle.

I will be collecting all the info and sending a request for a new car - As always, I will keep you posted.

Wokkaman GONE** RRS 3.0SC Silver fully loaded Smile - 2020 110 loving it
BMW R1200GSA Rallye
GONE** Fiesta ST2 - Mrs Wokka's - AMG35 now
GONE**BMW K1600GTLE Matt Blue
GONE**Disco 4 2014 Firenze Red
GONE**Evoque SD4 Dynamic Coupe
GONE**RRS 5.0 SC
GONE**RRS HSE TDV8
GONE**RRS HSE TDV8 (The Crap one)
GONE**FL Facelift
GONE**FL 1
GONE**D1
GONE**BMW R1200GS Adventure
GONE: Kawasaki ZX10R
GONE: Focus ST2
** Chinook CH47 - 2 x T55 engines 3,750 hp each!! 183mph, 2xM134 Miniguns, 1xM60

Post #134753 Tue Aug 28 2007 2:17pm
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