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Home > Technical > [FAQ] WARNING - DOES YOUR FRONT SUSPENSION KNOCK? |
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RRSTDV8 Member Since: 12 Aug 2011 Location: Northamptonshire Posts: 8976 |
You bought it new? In 2013? Then it's a manufacturer's warranty issue and you should be telling the garage to go and whistle.
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Fri Jan 02 2015 10:26pm |
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Disco_Mikey Member Since: 08 Apr 2012 Location: Dundee, Scotland Posts: 4395 |
First of all, I would be getting in touch with LR Customer Care, or Pete@Landrover via this forum. If the car was new in 2013, it is still under manufacturers warranty, and you should not have to pay a penny towards the repair. And if yours was the 5th car they had done that to, thats a lot of money, and 5 people who will most likely never be buying another Land Rover. I'm sure LRCC would like to investigate the dealership in question... |
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Fri Jan 02 2015 10:31pm |
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Tisha Member Since: 02 Jan 2015 Location: West Yorkshire Posts: 3 |
Thanks for your responses we have contacted Land Rover customer care with very little success. We feel that this is a safety issue. There were no warning lights at all - the only reason the dealership checked it out was because on delivering the vehicle for its first service I mentioned the slight noise on the nearside suspension. They then came back and said that the car was dangerous to drive because the dynamic stability control was compromised and they would have to replace to whole suspension system because the fluid in the system which is pumped around the suspension under pressure at all times had emulsified! This would cause corrosion and they could not flush the system. So the whole lot was replaced. We tried the safety route to ask for the work to be done under warranty and Land Rover refused even though the dealership were very sympathetic. I am not technical, my husband was utterly wiped out by it particularly as the elephant in the room is that he had tried to pour water into the fluid. When we collected the car I spoke to the chief mechanic about the possibility of this happening again - he said no but did not rule out the fact that the fluid itself could have been contaminated before it left the factory. Sorry I am not a technical person we feel we are up against a large company and at the moment being fobbed off! We love the car. Any help would be appreciated. |
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Sat Jan 03 2015 6:41pm |
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Paddi Member Since: 06 Jul 2012 Location: Hertfordshire Posts: 1563 |
When you say 'TRIED to pour water into the fluid' Can we assume that he succeeded? Pouring water into a safety-critical hydraulic system that should contain only a very specific mineral - based fluid is definitely a seriously bad thing to have done. Without wishing to sound unsympathetic I don't think it is reasonable to expect Land Rover to pay for damage to the vehicle which you have caused yourself. 2008 MY Java Black TDV8 HSE |
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Mon Jan 05 2015 2:30pm |
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Tisha Member Since: 02 Jan 2015 Location: West Yorkshire Posts: 3 |
I absolutely agree with you Paddi that is why I said the elephant in the room was the implication that my husband poured water into the system. We are not complete muppets and as you said if this liquid was so critical not to be contaminated ,the removal of the filler cap should not have been possible without some sort of special tool. Since we have had the vehicle back I checked and I could not remove the cap. I have a friend in the business selling top end vehicles and their cars cannot have that cap removed without a special implement. This is a safety issue, we were driving around in the vehicle with a dangerous suspension and there was not a single warning light or indication that anything was wrong. As I said earlier - four other vehicles in this one dealership have had a similar problem - we have had three other Land Rover vehicles so are not entirely unfamiliar with where the filler cap for water is. Your understandable reaction is as from the manufacturer - and they will never admit they have, or did have, a problem. Something so safety critical one would have assumed would have been tamper proof - we are not the only people who have had access under the bonnet. Sorry don't mean to rant! |
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Mon Jan 05 2015 6:52pm |
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SVR575 Member Since: 16 Apr 2008 Location: uk & Europe Posts: 1827 |
Guys with out looking back here how much should it cost to have the knocking fixed? Its just started now worse when cold.
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Sun Mar 15 2015 3:47pm |
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Gaz Member Since: 19 Oct 2013 Location: Bristol Posts: 246 |
....well I just had my ARB bushes done and that solved it.
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Sun Mar 15 2015 4:28pm |
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SVR575 Member Since: 16 Apr 2008 Location: uk & Europe Posts: 1827 |
Two new front bushes and car is all quiet and smooth again 200 euros. SVR 2018 in Santorini Black. |
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Fri Apr 17 2015 2:22pm |
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57TDV8 Member Since: 16 Jan 2013 Location: Cirencester Posts: 113 |
X2 front arb bushes and drives like a different car! 2010 TDV8... |
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Mon May 11 2015 4:56pm |
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Scotty99 Member Since: 13 Jan 2016 Location: Warwickshire Posts: 3 |
Do we know for certain that the knocking is restricted to SC models and 2007 onwards TDV6 and TDV8 HSE with Dynamic Response. I have a 2008 TDV6 SE which presumably does not have Dynamc Response but has a knocking noise from the front suspension when driving straight ahead on uneven road surfaces at around 20 to 35 mph. The sound and feel is like a shock absorber gone on an ordinary car. Anyone else have this on a similar model? |
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Tue Jan 19 2016 6:12pm |
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RRSTDV8 Member Since: 12 Aug 2011 Location: Northamptonshire Posts: 8976 |
Non-dynamic response vehicles still ruin anti-roll bars bushes. They're easier to replace too so it's not all bad. 2012 SDV6 - it's missing a couple of cylinders
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Tue Jan 19 2016 10:02pm |
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MallorcaNick Member Since: 03 Jan 2021 Location: Mallorca Posts: 50 |
Following some much-needed advice from this forum, I got the bushes changed.
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Mon Jan 17 2022 12:07pm |
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cassman Member Since: 09 Nov 2020 Location: Essex Posts: 66 |
Hi Nick,
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Mon Jan 17 2022 12:22pm |
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MallorcaNick Member Since: 03 Jan 2021 Location: Mallorca Posts: 50 |
Hi Cassman,
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Mon Jan 17 2022 12:30pm |
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