We had a LRE letter and voucher drop through the letterbox on Friday, but it was addressed to Mrs Jim.

As we are swapping her Evoque in the next week or so for a new Volvo XC40 I immediately phoned up and booked a visit to Rockingham Castle!

A few years ago I did receive a set of tyre valve caps in the post thanking me for being a loyal customer. I also used to receive regular surveys with regards to what I thought of my vehicle. When I had problems with my “rouge” MY16 L494 and sent the surveys back with low marks I mysteriously stopped receiving them..........🧐

Jim