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Home > General (L494) > how does service plan & high miles work? |
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Tyrefitter Member Since: 19 Jul 2015 Location: Bridlington East Yorkshire Posts: 3677 |
it was the same when I was going to buy a new Discovery sport,,service plan was 5 years but service intervals were only every 2 years because I only do about 5k per year I was only getting 2 services in the 5 year as the 3rd service dropped on year 3.When I tried explaining this to the salesman it was hard work.
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Wed Aug 02 2017 3:22pm |
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Rich Member Since: 14 Nov 2014 Location: West Sussex Posts: 39 |
On my RRS1 (2009) service interval is 12 months OR mileage(can't remember the actual figure offhand). So I have it serviced every 12 months although I only do about 5K miles a year.
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Wed Aug 02 2017 4:48pm |
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Eaters Member Since: 11 Apr 2016 Location: East Sussex Posts: 1538 |
What Rich says sounds right to me. Has something changed? Or are the service plan people just trying to avoid their obligations? Robin
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Wed Aug 02 2017 5:16pm |
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Tim in Scotland Member Since: 30 May 2005 Location: Driving along in my automobile Posts: 17476 |
I think you misunderstand the system - for RRS1 it was 12 months OR 12,000 (IIRC) WHICHEVER CAME FIRST
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Wed Aug 02 2017 5:28pm |
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m13lky Member Since: 08 Aug 2016 Location: Scotland Posts: 310 |
I have the service plan on my rrs2 it says in the manual it's 12monthly or 16k miles whichever comes first, my car was a showroom model & pdi'd in June 2016 even though it wasn't registered until the 1st of September the clock had started ticking. I had then to get the first service done at 5k miles in May as we do short journeys through the week, the dealer checked everything and said all was ok it was the ecu bring the service on early due to low mileage runs etc & nearly 3 months sitting in the showroom.
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Wed Aug 02 2017 5:33pm |
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riverblanche Member Since: 11 Jun 2011 Location: Retford'ish Posts: 1134 |
Hi,
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Wed Aug 02 2017 7:58pm |
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m13lky Member Since: 08 Aug 2016 Location: Scotland Posts: 310 |
Riverblanche I would check with the dealer if it is still covered under the LR warranty as if it's 6k miles late for its second service I don't think the warranty will stand from LR, it may actually have had 2 services & be due it's third at 48k? If you are buying private or from a non franchise dealer I would leave it as I would expect LR not to honour any potential warranty claim if it really is 6k miles late for the second service.
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Wed Aug 02 2017 8:33pm |
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riverblanche Member Since: 11 Jun 2011 Location: Retford'ish Posts: 1134 |
Hi M13lky,
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Wed Aug 02 2017 11:06pm |
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RRSTDV8 Member Since: 12 Aug 2011 Location: Northamptonshire Posts: 8974 |
You're still getting some of the services for free and you're complaining that it's not enough? 2012 SDV6 - it's missing a couple of cylinders
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Thu Aug 03 2017 9:59am |
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wilf Member Since: 08 Nov 2012 Location: on the naughty step Posts: 939 |
I would ask for this in writing, definitely. A fundamental term of the warranty is that services are performed on time. MY2016 HSE D SDV6 - gone due to fuel dilution problems. By the age of 50 you have the face you deserve - George Orwell. |
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Thu Aug 03 2017 10:55am |
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Tim in Scotland Member Since: 30 May 2005 Location: Driving along in my automobile Posts: 17476 |
And there isn't just a miles limit passed service there is a time limit and it is measured in days........... IIRC provided you advise the servicing dealer when the date due is approaching they can extend the grace period up to 28 days. I had this problem last year when the dealer couldn't take my car in for a service before the due date and I was going abroad for 3 months before it could be done. Due to the "special circumstances" and that I agreed that the car was not going cover more than 50 miles in the period I was away the warranty and service agreement were maintained. The dealer offered a couple of options too - either book the car in by email before I came home or let them collect the car from where it is kept when I am away and service it, then return it. I did the former when I had an exact date for return to the UK. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
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Thu Aug 03 2017 2:42pm |
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riverblanche Member Since: 11 Jun 2011 Location: Retford'ish Posts: 1134 |
Hi,
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Thu Aug 03 2017 5:48pm |
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