I was driving to work this morning and stopped at traffic lights, so the start/stop system kicked in as usual. I lifted my foot off the brake to move forward, the engine fired up but the power steering was not working and the steering wheel would hardly turn.

What a disconcerting experience!! Luckily I was on the inside lane of a 3 lane straight road and as I was only 5 minutes away from the Land Rover service center I drove the car slowly and managed to negotiate a couple of turns using all my strength to turn the wheel. It took a 4 point turn just to get onto the service center car park as the wheel would only slightly turn.

I left the car running and showed the service center rep the problem. A technician came out and turned the engine off/on and the problem was cured but I was not prepared to drive the car until it had been looked at. Apparently there is a bulletin about this (although I cant see anything on Topix) with the problem relating to corroded terminals on the electrical system feeding the power steering module. The car is in the service center now and I am waiting for an update.

I post this message as a warning to other drivers. It is a very dangerous issue to have when driving, especially in such a heavy vehicle. I'm just glad the wife wasn't driving at the time. You may want to raise this with your service center.

I will post any more information once I receive it. 2016 Range Rover Sport SDV8 HSE Dynamic (Indus Silver/Santorini Black Pano Roof, Ebony/Cirrus leather, custom grey Style 508 alloys)

Mine is about to go in for annual service in about 1 hour so will see if the local service team are aware of this - do you know if it only affects SDv8's or all Land Rovers with EPS? The service receptionist who called me last night to remind me that the car is in today also mentioned that there is a recall to carry out but couldn't say what it is! If I learn anything I'll post it. Interesting that they have a loan car for me too - a Seat Leon................ this is not something that I get offered usually (any form of loaner that is) so I wonder if they want the car in overnight to carry out whatever is due to be done. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Thats really interesting. I have just purchased an MY16 RRS (SDV8 Autobiography Dynamic) and the exact same thing happened to me two days after purchasing.

Traffic lights with start stop kicked in, pulled away with no power steering. No indications on any display of an issue. Restarted the car and the problem cleared.

Spoke on phone to dealer who said there was not a lot they could do. However based on your information I will chase them up as its going in for them to look at a rattle from the brake pedal later this month. If you can get the reference number of the bulletin that would be good. 2016 RRS 4.4 TDV8 Autobiography Dynamic in Montalcino Red and Stealth Kit

Tim in Scotland wrote:

Mine is about to go in for annual service in about 1 hour so will see if the local service team are aware of this - do you know if it only affects SDv8's or all Land Rovers with EPS? The service receptionist who called me last night to remind me that the car is in today also mentioned that there is a recall to carry out but couldn't say what it is! If I learn anything I'll post it. Interesting that they have a loan car for me too - a Seat Leon................ this is not something that I get offered usually (any form of loaner that is) so I wonder if they want the car in overnight to carry out whatever is due to be done.

Had an update from the service dept.

Car is fixed and ready to collect. Apparently they have done a software update and cleaned the electrical terminals to the EPS unit. The diagnostic showed a low voltage warning to the EPS.

I am collecting car in the morning so will post any reference numbers on the service paperwork.

Fingers crossed it doesn't happen when i'm doing 100kph on the freeway!!! 2016 Range Rover Sport SDV8 HSE Dynamic (Indus Silver/Santorini Black Pano Roof, Ebony/Cirrus leather, custom grey Style 508 alloys)

I've just got home from dropping my car off for its service - I inquired about EPS issues and the service manager said there is no recall for it BUT they have had some cars reporting the problem and not just SDv8's but also SDv6's and not just Sports. The recall TSB my car is subject to is air air compressor software.
Interesting loan car - not the advised SEAT Leon but a 900 mile on the odo Jaguar XE 2.0 R Sport - apart from a very rattly engine on start up (9c here this morning) once warmed up it was very quiet and smooth and bags of power. Much better effort than a Seat. The local dealership has just added a Jaguar franchise and I must admit I would sooner have an XE loaner than one of their fleet of Seats or Fiats - at least it is one of the JLR family if not a Land Rover. One startling useless fact..... the trip average MPG for my 20 mile run from the dealer to home shows an amazing 67.5mpg, on the same run in the Sport the very best I have seen is 47mpg and the first 4 miles of the drive today was in stop start commuting traffic and because the engine was cold the stop/start system didn't kick in for quite some time. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Is that the new Ingenium engine, Tim?

Corrosion on terminals on the worlds best off road vehicle?? Loose cables underneath , steering rack in front of the axle instead of behind. So many issues missed I think the Land Rover boffins need a trip to Oztralia so we can help them build a proper vehicle. M16 SVD8 ,4.4 HSE with a few extras, Sold R50 , Wife SQ5 , BMW R1200GSW.

Mikey, yes the 2.0D 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

DrFox1969 wrote:

Fingers crossed it doesn't happen when i'm doing 100kph on the freeway!!!

The steering rack is a Bosch unit, made in Germany for Land Rover. I would have expected there would be special attention to the installation requirement of this item due to the obvious safety ramifications. 2017 MY17 SDV6 SE

Picked up the car this morning. Below is the details of the warranty work.

Click image to enlarge

DrFox1969 wrote:

I was driving to work this morning and stopped at traffic lights, so the start/stop system kicked in as usual. I lifted my foot off the brake to move forward, the engine fired up but the power steering was not working and the steering wheel would hardly turn.

What a disconcerting experience!! Luckily I was on the inside lane of a 3 lane straight road and as I was only 5 minutes away from the Land Rover service center I drove the car slowly and managed to negotiate a couple of turns using all my strength to turn the wheel. It took a 4 point turn just to get onto the service center car park as the wheel would only slightly turn.

I left the car running and showed the service center rep the problem. A technician came out and turned the engine off/on and the problem was cured but I was not prepared to drive the car until it had been looked at. Apparently there is a bulletin about this (although I cant see anything on Topix) with the problem relating to corroded terminals on the electrical system feeding the power steering module. The car is in the service center now and I am waiting for an update.

I post this message as a warning to other drivers. It is a very dangerous issue to have when driving, especially in such a heavy vehicle. I'm just glad the wife wasn't driving at the time. You may want to raise this with your service center.

I will post any more information once I receive it.

Nice to see the company is reading the posts made by owners. This does impress me. M16 SVD8 ,4.4 HSE with a few extras, Sold R50 , Wife SQ5 , BMW R1200GSW.