I received an email today from the Peter Vardy Group Aftersales Manager, from Head Office. It should be nice that he intervened but the problems lower down the employment chain usually stem from the upper management pressures to make profit - usually meaning profit before safety!

Warranty replaced the EPB actuator module, levers and shoes.

Peter Vardy (implied on email) have replaced the rear discs and pads, the 1 keyfob as my other is at home, fuse, carried out 4 wheel alignment and put tyres on correct axles - he said they weren't aware of any requirement to have a matched set.

So as for my vehicle it is a good result, and could be seen as excellent aftersales service. But of course it isn't, it's just put to the condition it should already have been. Their local customer service prior to all this is terrible, I've a long list of emails (all polite and factual) which they did not bother replying to. If they had been decent from the beginning then it could have been a pleasant experience of a breakdown getting repaired, which I understand.
Lets face it, I emailed on 23rd August to ask for prices and options for buying a service pack (yes I forgot to negotiate at purchase)...and I'm still waiting! If they are that bad at selling something so profitable, what should I expect for helping with issue's.
All in all I will never use Peter Vardy Land Rover Aberdeen services again. 13MY Range Rover Sport Autobiography SDV6 - mine
14MY Range Rover Evoque Dynamic SD4 Black Pack - wife's
99MY Defender 90 TD5, Soft Top Conversion - my toy, and bairns favourite