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JSR2014



Member Since: 10 Feb 2015
Location: Kent
Posts: 341

England 2013 Range Rover Sport Supercharged Santorini Black

wilf wrote:
So, still under warranty then?

Is there not also a warranty on the paintwork?


Yup still under warranty hence the dealer taking care of it 2014.5 Mariana Black 5.0 Supercharged V8 Autobiography

Post #502440 Tue Aug 09 2016 7:37am
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ali5711



Member Since: 04 Jan 2016
Location: notts
Posts: 36

United Kingdom 

Colleagues who have seen this paint issue cannot believe LR's attitude and two are not now going for new RR's.
Had the top coat stripped back to some sound bonding for an interim repair to see if any more bubbles appear., there's a chance it could be an isolated area.
I have doubts about the worth of LR's warranty and goodwill policy.

Post #503657 Thu Aug 25 2016 6:47am
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Rowdie



Member Since: 14 Jan 2015
Location: Uk
Posts: 185

United Kingdom 
paint peeling

I had the same issue on the body colored( Black) side skirt, and had to escalate to LR direct. I felt let down by the dealer as they said it would be covered, but then said it wasn't because Landrover said it had been damaged by a jet wash ! Seriously this car is supposed to go up mountains and down gravel pits and cost a fortune !. Surely a jet wash shouldn't be an issue !. It was only 12 months old !

LR did sort it, but I really had to push and it felt like a favor which is just not right.

Post #503674 Thu Aug 25 2016 11:11am
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ali5711



Member Since: 04 Jan 2016
Location: notts
Posts: 36

United Kingdom 

Well done, I still have no further response and I have now lost that warranty trust in the brand - people that have seen this its just a small repair job but they are quiet shocked at the dreadful LR CS attitude to an £80K car.
Customer first until its driven from the dealer!

Post #504094 Tue Aug 30 2016 3:14pm
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