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Osprey63



Member Since: 09 Oct 2015
Location: South Wales
Posts: 6

United Kingdom 2007 Range Rover Sport TDV6 HSE Santorini Black
NO RADIO, NO CD, FROZEN SCREEN - HELP!!

Hi all
I'm new to this forum but joined because of the various posts I've read from members giving excellent assistance to others.
As a first time RR Sport owner, I'm loving the truck.
However, first problem today which I am completely baffled by.
I was on a bluetooth call earlier today and without warning the call died.
However, not only did the call die but so did the radio, the CD and the info screen.
GPS still works, not sure how, but that's a different screen anyway.
The smaller lower screen is now frozen and shows only a phone symbol to suggest I'm still on a call. I'm not!!
I've ready through various posts on this and it's not such a common problem. Some people have left the car locked for an hour or 2 and returned to find everything is working again. Others have paid huge amounts with varying degrees of success.
I've read about the MOST loom and the various ECU's for each element of the infotainment system. I should say here that I am in no way technical.
Has this happened to anyone else out there and if so, did you resolve the issue? If so, HOW??
Is it one of the fuses? ECU's? How do you diagnose the problem? Can it be diagnosed?
So many questions, no clue as to an answer.
Any assistance would be very much appreciated.

Post #475850 Fri Oct 09 2015 3:36pm
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DrRob



Member Since: 23 Feb 2011
Location: Hampshire
Posts: 2011

United Kingdom 

See my recent post in this section. Happened to my 2012 model but sat nav froze too.
LR Assist guy checked codes, audio control module not communicating. Fuses checked - all ok. Disconnected audio control module and reconnected. Fixed it.

No idea where the ACM is - didn't watch him Rolling Eyes

Check fuses first then perhaps disconnect battery for 30 mins and then reconnect. Worth a go.

If that doesn't work then there are mobile mechanics on here that might help Thumbs Up

Rob Visitor from fullfatrr.com
* GONE. 2012 RR Sport HSE SDV6 Orkney Grey. Now being piloted by RRSTDV8
* GONE: 2011 4.4 TDV8 Full Fat. Amazing piece of kit.
* Current. 1974 Lightweight 2.25L petrol. Old skool
* GONE. Freelander GS TD4 Manual MY2013. Orkney Grey with privacy, cold and clearview packs, armrests (a must!) and a spoiler.
* GONE. Range Rover Classic '93 200Tdi Factory fit
* 1949 80" in family since 1975

Post #475863 Fri Oct 09 2015 4:41pm
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Osprey63



Member Since: 09 Oct 2015
Location: South Wales
Posts: 6

United Kingdom 2007 Range Rover Sport TDV6 HSE Santorini Black

Great stuff DrRob and very much appreciated.
I had a similar response on the fullfatrr forum but was advised to check the bluetooth module first, as that was in operation when all went t*ts up.
Once I figure out where all these modules are, I'll be back!
Again, many thanks

Post #475868 Fri Oct 09 2015 5:23pm
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Maxarn58



Member Since: 24 Dec 2011
Location: Stockholm
Posts: 142

Sweden 2006 Range Rover Sport TDV6 HST Java Black

Osprey63.

The Bluetooth-module is situated in the luggage compartment,
behind the moulding on the right hand side below the side window.

If You open the little "lid", You can see it, up to the left.

To get access to it, You have to loosen the
moulding by first pulling the rubber strip that
is against the luggage hatch, then gently
pull the moulding loose, it is retained by about 3-4 body-clips.

Rgds

Uffe As a rule, I always resist temptations,
unless they are irresistible.
My Ride: 2006 RRS HSE TVD6 Java Black/Cherry Woods with HST factoryfitted pack.

Post #475894 Fri Oct 09 2015 9:02pm
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drdelrrs



Member Since: 02 Nov 2010
Location: UK
Posts: 1163

United Kingdom 2012 Range Rover Sport 3.0 TDV6 HSE Lux Orkney Grey

Don't forget you're dealing with a few computers on 4 wheels. Try a hard reset, disconnect the battery for 30 seconds and see what you've got working.

Post #475895 Fri Oct 09 2015 9:07pm
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DrRob



Member Since: 23 Feb 2011
Location: Hampshire
Posts: 2011

United Kingdom 

Agree with last post. Try the battery removal trick first. Visitor from fullfatrr.com
* GONE. 2012 RR Sport HSE SDV6 Orkney Grey. Now being piloted by RRSTDV8
* GONE: 2011 4.4 TDV8 Full Fat. Amazing piece of kit.
* Current. 1974 Lightweight 2.25L petrol. Old skool
* GONE. Freelander GS TD4 Manual MY2013. Orkney Grey with privacy, cold and clearview packs, armrests (a must!) and a spoiler.
* GONE. Range Rover Classic '93 200Tdi Factory fit
* 1949 80" in family since 1975

Post #475906 Sat Oct 10 2015 7:22am
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Lost for Words



Member Since: 15 Jan 2015
Location: Warminster, Wiltshire
Posts: 1477

United Kingdom 

http://www.disco3.co.uk/wiki/Hard_Reset Thumbs Up Visiting from DISCO3.CO.UK
2006 Discovery 3 TDV6 Auto HSE Zambezi Silver

Post #475910 Sat Oct 10 2015 7:58am
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Osprey63



Member Since: 09 Oct 2015
Location: South Wales
Posts: 6

United Kingdom 2007 Range Rover Sport TDV6 HSE Santorini Black

Hi all
Firstly thanks to all members who have provided advice in relation to my post.
So, this is what happened .......
I left the car locked for pretty much 2 days.
Yesterday, I go to do the hard reset. Put the key in the ignition first, to see if it might have reset itself.
Nothing, absolutely nothing. Wouldn't start or even turn over.
Pointless doing a hard reset if there's no battery.
I got it boost started and let it idle for 10-15 minutes.
Battery accepted the charge, no problem. While it was charging, back comes the radio and CD, working perfectly.
The phone symbol on the screen had even disappeared.
Took it for a 20 minute run, locked it up and it turned over first time this morning, no problem.
So, something drew so much power from the battery it drained it.
My guess is the Bluetooth module. The fact that the screen was showing the phone symbol with a "1" next to it suggests that it thought I was still on a call and maybe that was drawing the power.
I haven't tried using the bluetooth yet but will get the module checked out next service.
No fault codes are showing though, so I can only put this down to a glitch somewhere in the system, probably with the BT module.
All very odd.
I'm guessing that the hard reset might have worked if the battery had power.
Again, thanks to all.

Post #476111 Mon Oct 12 2015 10:45am
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drdelrrs



Member Since: 02 Nov 2010
Location: UK
Posts: 1163

United Kingdom 2012 Range Rover Sport 3.0 TDV6 HSE Lux Orkney Grey

I had this a couple of times. Local dealer disconnected the units under the passenger seat and reconnected them - no recurrence. Apparently the joints can get 'dry'.

Post #476141 Mon Oct 12 2015 4:56pm
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Osprey63



Member Since: 09 Oct 2015
Location: South Wales
Posts: 6

United Kingdom 2007 Range Rover Sport TDV6 HSE Santorini Black

Technology eh! Laughing

Post #476147 Mon Oct 12 2015 5:51pm
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