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Nav01



Member Since: 18 Jan 2013
Location: North London
Posts: 99

United Kingdom 
Suspension Issues/lean

Since a compressor change I have noticed that the vehicle leans towards the passenger side further more on the near side front. the Few days ago received I received a call from a service adviser that they would like to charge £130+vat for looking at the problem any further. As they had that they carried out the bag leak test and removed the unit overnight then put it back in
I have warranty would this not be covered?
I kicked up a fuss and managed to speak to the Workshop Manager who seems to be a reasonable chap, and promised to correct the problem free of charge.
Didn’t hear any for a few days, call the dealership and was told that they would work on it the following day, several days later I managed to speak to the workshop manager he told me that they had proceeded to recalibrate the suspension however they had force it to calibrate correctly. It was complete and the vehicle was level all round happy days the vehicle would be deliver to me in the next hour. Upon delivery the vehicle was parked on drive was leaning on to the near side further more leaning on the near side front. At my disgust the driver said this was not acceptable and would like to take the vehicle back to the dealership. Before he went I got the measuring tape out to take some measurements as I believed it was exactly the same:
Near side front 2inch gap between top of tyre and wheel arch
Driver side front 5inch gap between top of tyre and wheel arch
Near side rear 4inch gap between top of tyre and wheel arch
Driver side rear 4.5inch gap between top of tyre and wheel arch

Received a call from the workshop manager saying that something must be forcing the vehicle to readjust to the bad settings, potentially I could be looking at serious costs to get it resolved.
Haven’t heard anything since called dealership and later received an email from the workshop manager stating that they had logged a call with the factory as they can’t understand why the vehicle defaults back to the wrong suspension setting. Furthermore now they would like to start charging to find the problem and would like me to authorise two hours of labour at a reduced cost at £100 per hour. What do you guys think?

Did some research after a long day at work on the forum it seems that the fault could like with the corner valve block? The vehicle is MY2010 model with 34000 miles on it any opinions? I have emailed this over to the workshop manager.

Post #449344 Wed Jan 21 2015 11:05pm
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Baben



Member Since: 14 Feb 2008
Location: Kyalami
Posts: 29

South Africa 2012 Range Rover Sport Supercharged HSE Alaska White

My wife's 2007 RRS TDV8 has the same problem, also leaning to the passenger side. We now refer to the vehicle as "Eileen"

No amount of calibration makes a lasting difference, I have tried to calibrate it a bit lower or a bit higher, and it seems to come back to the leaning state very quickly. Replaced the driver side rear height sensor because the readings were a little higher than the others on calibration with the faultmate

I don't think its a leak in the air system, because I have removed the fuse and relay for the air system, and left it overnight and it doesn't move at all.

I would very much welcome ideas so that we can turn this car into "Noleen"

I am so frustrated that I can fix all my mate's problems and not my own

Post #449368 Thu Jan 22 2015 9:56am
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Simon73



Member Since: 20 Apr 2014
Location: Lichfield
Posts: 23

United Kingdom 2007 Range Rover Sport TDV6 HSE Buckingham Blue

Mine did the same got bag replaced under warranty that didn't fix it so they did the cross over valve what ever that is! also under warranty seems to be OK though since then Smile

Post #449744 Sun Jan 25 2015 5:29pm
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Nav01



Member Since: 18 Jan 2013
Location: North London
Posts: 99

United Kingdom 

my turned out to be the ARC Bar, the part alone costs 1k and 4 hours labour.

Post #452041 Tue Feb 10 2015 12:24pm
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