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Endjin



Member Since: 22 Jun 2007
Location: Aberdeenshire
Posts: 2087

Scotland 
Cracked Windscreen

Big Cry Got hit by a stone plumb in the centre top of my Windscreen resulting in a 12-14 inch crack from the very top of the screen right accross the rain sensor then down towards the middle of the screen. Just called the Land Rover Insurance Glass helpline (which is Autoglass). Spoke to a very nice woman who said the local office will call me this evening to arrange replacement. 2 minutes later the local chap calls to say they have the screens in stock, he has booked me in for Wednesday at 10am and job should only take 2 hours. He also confirmed that the screen is heated & is the rain sensor model. All in all a very good result... especially since many people seem to be having trouble getting windscreens for the sport. Thumbs Up 2013 Discovery HSE Luxury - 3.0 SDV6 - Santorini Black
2013 Evoque 5 Door Pure Tech SD4 - Orkney Grey with Panoramic Roof (Mrs E's new baby)

GONE - RRS - 3.0 TDV6 HSE - Santorini (2010)
GONE - RRS - 2.7 TDV6 HSE - Java Black (2007)
GONE - Porsche Boxster S - 3.2 - Black

Post #294672 Fri Apr 01 2011 3:19pm
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baxc



Member Since: 28 Dec 2008
Location: Lancashire
Posts: 273

United Kingdom 2006 Range Rover Sport TDV6 HSE Java Black

just make sure you check your car before signing the paperwork at the end had mine done 2 weeks ago done by autoglass when i checked after they had left they had scratched the bonnet and damaged the A pillar getting it off they renewed the A pillar and t cutted the scratch out Thumbs Up

Post #294675 Fri Apr 01 2011 3:41pm
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Siberianfox



Member Since: 12 Mar 2011
Location: West Yorkshire
Posts: 1495

England 2011 Range Rover Sport 3.0 TDV6 HSE Siberian Silver

My car is currently sat at my dealers, autoglass coming tomorrow , to be honest I have no idea what to look for so the service manager said he would over look it for me as I will be in sunny monoco !!!
Your lucky that they got you a screen just make sure its oe!!! Smile

Post #294690 Fri Apr 01 2011 6:20pm
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Steuart64



Member Since: 24 Dec 2009
Location: Aberdeen
Posts: 539

Scotland 2011 Range Rover Sport 3.0 TDV6 Autobiography Orkney Grey

Autoglass Aberdeen did mine and while the screen was okay thet damaged an internal pillar trim and the external trim under the wiper bosses.

Tried to say it was previous damage - took a lot of "discussion" and eventually they agreed it was them.

Take pics and go throught the pre-work inspection very astutely. Now - MY11 RRS Autobiography TDV6, Orkney gray, tints, steps, daylight running lamps and allllll the toys!!!
Ex- RRS HSE TDV6 07 Java Black, bi xenon, corner lights, side steps, tints, cool box, smoke side repeats, chrome "sport" boot sill
Ex - Audi A4 Cab 3.0TDi Quattro
Ex - Freelander2 SE TD4
Ex - CRV Auto

Post #294705 Fri Apr 01 2011 7:58pm
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

Is it that difficult for them?? Mike

2014 Facelift Discovery

Post #294729 Fri Apr 01 2011 9:30pm
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Endjin



Member Since: 22 Jun 2007
Location: Aberdeenshire
Posts: 2087

Scotland 

Steuart64 wrote:
Autoglass Aberdeen did mine and while the screen was okay thet damaged an internal pillar trim and the external trim under the wiper bosses.

Tried to say it was previous damage - took a lot of "discussion" and eventually they agreed it was them.

Take pics and go throught the pre-work inspection very astutely.


Thanks for the Heads Up M8, I'll make sure I take some pics prior to the work. Thumbs Up 2013 Discovery HSE Luxury - 3.0 SDV6 - Santorini Black
2013 Evoque 5 Door Pure Tech SD4 - Orkney Grey with Panoramic Roof (Mrs E's new baby)

GONE - RRS - 3.0 TDV6 HSE - Santorini (2010)
GONE - RRS - 2.7 TDV6 HSE - Java Black (2007)
GONE - Porsche Boxster S - 3.2 - Black

Post #294976 Mon Apr 04 2011 12:48pm
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ronniet101



Member Since: 10 Mar 2007
Location: West Country
Posts: 298

United Kingdom 2007 Range Rover Sport TDV6 HSE Buckingham Blue

one tip is to ask for dealer part...if you dont youll get fobbed off with non land rover replacement...in effect it means that the little land rover badge is missing from the screen..think its bottom left ie n/side

Thats the only difference I think, but for me wanted all the glass original as possible

Post #294997 Mon Apr 04 2011 3:54pm
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Siberianfox



Member Since: 12 Mar 2011
Location: West Yorkshire
Posts: 1495

England 2011 Range Rover Sport 3.0 TDV6 HSE Siberian Silver

I just had my windscreen refitted as you know some bloody chav smashed it with a brick off a bridge, anyway. After a few days waiting for Autoglass to get their ass in gear its finally done.

If your car is still under the Manufactures original warranty, then you need to ask for OEM glass. If you fit the inferior screen it will invalidate your warranty on the wipers, and rain sensors amongst other things.

the only draw back was the wait, however if you've just paid 60 or so grand on a new motor best to wait and get it done properly.

Hope you've managed to get it sorted out.

Foxy Smile

Post #294998 Mon Apr 04 2011 4:28pm
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Endjin



Member Since: 22 Jun 2007
Location: Aberdeenshire
Posts: 2087

Scotland 

The car is due for repair tomorrow. I have just checked with Autoglass and they say they don't fit OEM Glass. I have also checked with my Insurer (Land Rover Insurance) and they will NOT pay for OEM glass. If you want it you have to pay for it yourself! I am waiting for a call back from my LR Dealer to confirm if there will be any warranty issues but both Autoglass & the Insurer say there will not.

Foxy, Did you have to pay for yours or did your insurer cover it. If so, who is your insurer?

Thanks, Steve 2013 Discovery HSE Luxury - 3.0 SDV6 - Santorini Black
2013 Evoque 5 Door Pure Tech SD4 - Orkney Grey with Panoramic Roof (Mrs E's new baby)

GONE - RRS - 3.0 TDV6 HSE - Santorini (2010)
GONE - RRS - 2.7 TDV6 HSE - Java Black (2007)
GONE - Porsche Boxster S - 3.2 - Black

Post #295077 Tue Apr 05 2011 8:51am
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Siberianfox



Member Since: 12 Mar 2011
Location: West Yorkshire
Posts: 1495

England 2011 Range Rover Sport 3.0 TDV6 HSE Siberian Silver

That is ridiculous !!! Land Rover Insurance wont pay for a Land Rover Product !!!

I have sent you a PM about my insurance company.

Foxy ! Smile


Last edited by Siberianfox on Tue Apr 05 2011 9:13am. Edited 1 time in total

Post #295078 Tue Apr 05 2011 9:10am
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Steuart64



Member Since: 24 Dec 2009
Location: Aberdeen
Posts: 539

Scotland 2011 Range Rover Sport 3.0 TDV6 Autobiography Orkney Grey

Autoglass didnt fix a LR screen to mine and I didnt know all this was a requirement - So maybe my extended warranty is goosed Crying or Very sad Now - MY11 RRS Autobiography TDV6, Orkney gray, tints, steps, daylight running lamps and allllll the toys!!!
Ex- RRS HSE TDV6 07 Java Black, bi xenon, corner lights, side steps, tints, cool box, smoke side repeats, chrome "sport" boot sill
Ex - Audi A4 Cab 3.0TDi Quattro
Ex - Freelander2 SE TD4
Ex - CRV Auto

Post #295079 Tue Apr 05 2011 9:11am
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ronniet101



Member Since: 10 Mar 2007
Location: West Country
Posts: 298

United Kingdom 2007 Range Rover Sport TDV6 HSE Buckingham Blue

Autoglass fitted oem glass to my car. Insurance company paid for it not me. All i paid was normal windscreen excess. I sort of demanded that car be kept original. Asked insurance company if they would be happy if i fitted cheap non oem brake pads and then had accident. I also asked for proof that a non oem windscreen met the original land rover spec as it is a structural item. The price difference is substantial so its fair to question spec and quality. Autoglass have their own windscreen factory so will always push their own cheaper product

Post #295083 Tue Apr 05 2011 9:36am
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MikeS



Member Since: 24 Dec 2009
Location: Parkdale, Melbourne
Posts: 261

Australia 2005 Range Rover Sport 4.4 V8 HSE Tangiers Orange

That's interesting, I need to get a new screen in mine after it got bulleted a few weeks ago. Speaking to an ex-colleague at the weekend about shipping of his D3 to Australia, he ended up having a brand new windscreen taken out and replaced when it arrived in Oz. Turned out the compliance authority in Victoria would only accept a windscreen with the LR logo on it, no logo = non-compliant. Cost him $1500 to get the new screen.

I'm thinking of taking my RRS later this year if we go to Oz, so I'd best prepare myself for a 'discussion' with the insurance company Big Cry Ex-G4 Challenge RRS HSE, BV55 YZE. Subtle shade of orange ! Now registered YZE481 G4RRS in Melbourne.

Post #295085 Tue Apr 05 2011 10:30am
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

Before you get a screen changed print out and take with you VA's posting about want also has to be replaced - it isn't as simple as just a straight screen swop.
http://www.rrsport.co.uk/forum/topic9679.html 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #295087 Tue Apr 05 2011 11:00am
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Endjin



Member Since: 22 Jun 2007
Location: Aberdeenshire
Posts: 2087

Scotland 

Thanks for all the advice folks Thumbs Up

Foxy - You have a PM. Thumbs Up

I'm off to chase up my dealer on the Warranty position and then call LR Insurance.

I'll post the results. 2013 Discovery HSE Luxury - 3.0 SDV6 - Santorini Black
2013 Evoque 5 Door Pure Tech SD4 - Orkney Grey with Panoramic Roof (Mrs E's new baby)

GONE - RRS - 3.0 TDV6 HSE - Santorini (2010)
GONE - RRS - 2.7 TDV6 HSE - Java Black (2007)
GONE - Porsche Boxster S - 3.2 - Black

Post #295093 Tue Apr 05 2011 1:22pm
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