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Bomber H



Member Since: 17 Apr 2012
Location: Abingdon / Reading
Posts: 200

Lost audio

My ICE is not giving out any sound at all.

I've had a few dropouts of sound in the last few days, but assumed this was just a drop in the DAB signal, but on turning in to my drive this evening I experienced another dropout - but the sound didn't come back.

I've tried the TV, standard radio, and an iPod, all of which show functionality on the screen, but no sound is produced. Turned car off and on again, twiddled with sound knob (turning it up when the TV/iPod showed something playing) and nothing resulted.

I'm hoping that leaving it over night will cure it, but is there anything I can try/look at in the mean time?

Question 2016 VW Golf GTD DSG
2007 Exige S British GT SE
Gone : 2011 3.0TDV6 HSE, Stornoway Grey, Ivory, Piano Black Trim, Paddleshift, Privacy Glass, Side Steps, Mud Flaps, Heated Steering Wheel, Timed Climate & Remote Park Heating Smile

Post #395308 Tue Sep 17 2013 6:14pm
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B3EEE



Member Since: 20 Apr 2012
Location: Wales
Posts: 450

Wales 2005 Range Rover Sport Supercharged Vesuvius Orange

someone in another recent thread said tuning the TV into USA settings, or something, worked  RR Sport Supercharged Vesuvius Orange 4.2 V8 First edition

Prefer RR Vouge S/C but they don't do Orange !

Post #395311 Tue Sep 17 2013 6:46pm
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Bomber H



Member Since: 17 Apr 2012
Location: Abingdon / Reading
Posts: 200

Worth a try I suppose! Confused 2016 VW Golf GTD DSG
2007 Exige S British GT SE
Gone : 2011 3.0TDV6 HSE, Stornoway Grey, Ivory, Piano Black Trim, Paddleshift, Privacy Glass, Side Steps, Mud Flaps, Heated Steering Wheel, Timed Climate & Remote Park Heating Smile

Post #395328 Tue Sep 17 2013 11:20pm
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Bomber H



Member Since: 17 Apr 2012
Location: Abingdon / Reading
Posts: 200

As hoped, normal service has been resumed after a night parked up. Confused Smile 2016 VW Golf GTD DSG
2007 Exige S British GT SE
Gone : 2011 3.0TDV6 HSE, Stornoway Grey, Ivory, Piano Black Trim, Paddleshift, Privacy Glass, Side Steps, Mud Flaps, Heated Steering Wheel, Timed Climate & Remote Park Heating Smile

Post #395336 Wed Sep 18 2013 7:09am
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1838

2013 Range Rover Sport SDV6 HSE Orkney Grey

B3EEE wrote:
someone in another recent thread said tuning the TV into USA settings, or something, worked


Symptoms of that problem are intermittent loss of sound. 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #395339 Wed Sep 18 2013 7:42am
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muddywheels
Milk Float Man


Member Since: 30 Jun 2010
Location: East Riding of Yorkshire
Posts: 5637

England 

SingeRRS wrote:
Just found this. Permanent fix will be available in two weeks.... apparently.

Reference SSM68017
Models Range Rover Sport / L320
Range Rover Evoque / L538
Discovery 4 / L319
Range Rover / L322
Range Rover Classic
Title Audio Loss/Crackle
Category Electrical
Last modified 05-Sep-2013 00:00:00
Symptom 207000 Entertainment Systems
Content
Issue:
Customer failure mode is an intermittent 1-2s loss of audio in any source, which then recovers but can happen multiple times.
The occurrences may vary depending on location and proximity to transmitters in the UK.
Cause:
The issue first occurred on Wednesday 28th August and corresponds with a change in the UK Broadcast for TV Electronic Programme Guide (EPG) feature.
This issue appears only to affect vehicles fitted with the Lear Hybrid TV module.
The broadcast causes the TV module to carry out a reset which results in a temporary loss in audio, irrespective of which audio function is being used e.g. (Radio, CD, etc).
Action:
As a temporary measure and with customer approval it is possible to mask this drop out by setting the TV region to USA. However, this does prevent the TV from operating but provides a quick although temporary fix until a more permanent resolution can be found.
1. No parts are to be changed in an attempt to resolve this issue.
2. Disable TV by selecting USA region from the touchscreen
3. It is essential to perform a successful shut down of thevehicle electrical system, by ensuring the ignition system is off and not used for a minimum of 5 minutes. This ensures the TV records this as a 'last good state' and that the new region is stored when the vehicle is powered on.
4. This is a temporary solution until permanent fix can be established. JLR will communicate this permanent fix as soon as possible.
 Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #396318 Fri Sep 27 2013 9:14am
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Jay2012



Member Since: 01 Jul 2012
Location: Uk
Posts: 21

2012 Range Rover Sport SDV6 HSE Santorini Black
Audio drop out in my RRS too

Thanks Muddywheels for the input ref the issue and the short term fix. Any chance you could post once the full time fix becomes available?

Post #396798 Tue Oct 01 2013 4:21pm
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muddywheels
Milk Float Man


Member Since: 30 Jun 2010
Location: East Riding of Yorkshire
Posts: 5637

England 

Will do if I hear anything but others will probably hear before me Thumbs Up Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #396801 Tue Oct 01 2013 4:30pm
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