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Home > Site News & Feedback > Solving issues with forum login

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Martin
Site Administrator & Owner

Member Since: 26 May 2005
Location: Hook Norton
Posts: 3662

Solving issues with forum login

Although not a common problem, issues with getting logged into the site are extremely frustrating so here are a few pointers to fix login problems.

This is generally caused by the cookie stored in your browser and the site software getting out of sync, rather than a password problem, so please try this before requesting a new password. If you do not know your password or are not sure then by all means try a password reset or contact me via the email address below.

The best way to solve this is to force both your browser and the site to 'forget' your login temporarily.

For Internet Explorer, try these instructions before using either of the links below:

Press F12 to bring up the IE developer tools
Click on the Cache menu
Click Clear cookies for domain
Restart IE and try again.

For other browers, or if the above does not work:

You can do this with the page at www.rrsport.co.uk/delete_forum_cookie.php

Click the big red link towards the bottom underneath the diagnostic info and allow the page to do its thing and reload.

PLEASE NOTE that this will log you out. If you do not know your password or are not sure please contact me via the email address below.

If you continue to have problems, do email me: martin@rrsport.co.uk Like this site? Buy some RRSPORT goodies to show your support!

Last edited by Martin on Mon Sep 30 2013 11:34am. Edited 1 time in total

Tue Mar 26 2013 11:55am

sparky8181

Member Since: 02 Nov 2012
Location: West Midlands
Posts: 588

Hi Martin,

Any ideas why I have to log in everytime I access the site from my iphone even when I select the keep me logged in option?

PC & ipad are always logged in and never have this issue

Tue Mar 26 2013 12:02pm

Martin
Site Administrator & Owner

Member Since: 26 May 2005
Location: Hook Norton
Posts: 3662

Check that your phone is set to accept cookies, have seen this not being the case previously: see http://www.disco3.co.uk/forum/topic70987.html

Does it do it over both Wifi and 3G? Like this site? Buy some RRSPORT goodies to show your support!

Tue Mar 26 2013 12:13pm

sparky8181

Member Since: 02 Nov 2012
Location: West Midlands
Posts: 588

yes, both on wifi & 3g

Tue Mar 26 2013 12:45pm

Martin
Site Administrator & Owner

Member Since: 26 May 2005
Location: Hook Norton
Posts: 3662

As I said, check the phone is set to accept cookies. Like this site? Buy some RRSPORT goodies to show your support!

Tue Mar 26 2013 12:56pm

sparky8181

Member Since: 02 Nov 2012
Location: West Midlands
Posts: 588

just checked & phone was already set to accept all cookies, so dont know whats going on

perhaps its apples way of telling me to get some work done and stop looking at rrsport.co.uk all day

Tue Mar 26 2013 1:05pm

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