Not painting all dealers with the same brush but after been told by a local dealer to me that i must change my front pads as a matter of urgency and that he could do it whilst it was being serviced for a large amount of money i decided to take it to my local indie, sat in his waiting room and 15 minutes later he returned and said "all sorted", i commented that it had not taken him long, his response "thats because they don't need doing for another 10K miles" Find a good indie and you should be sound.