My car is due in the bloody dealership again on Monday...

This time because they drivers side door is falling to pieces.

I not iced the screw cap cover had popped off, then when i fixed that I noticed that the aluminum trim as dropped and there is about a 1cm gap. not to mention how sharp it is and its all bowed.
I tried to click everything together again. but cant align it under the leather... It looks crap  

I must admit i find Land Rover's attitude towards their vehicles shocking.

I have read of a number of issues surrounding build quality on both older and newer models. Land Rover just don't seem to give a toss.

Take the side steps for example, i had mine back because the aluminium trim fell off, i was told that numerous people have taken theirs back and they are aware of the problem......their solution "stick some self tappers in" When i argued about warranty, they claim that the accessories only come with a 1 year warranty, then when i posed the question "if it is a known fault then why has it not been rectified" a reply of shrugged shoulders is what i received.

Chris - I'm not an expert, but read a lot on the car forums of this sort of issue. I thought there was a general "fitness for purpose" protection for a consumer. The part may be out of warranty but if that warranty is only 12 months and it would be resonable to expect that the item has a life greater than that then the manufacturer/seller still owes you an obligation.

Not sure what the next steps would be to persue this though.

Supacat wrote:

Chris - I'm not an expert, but read a lot on the car forums of this sort of issue. I thought there was a general "fitness for purpose" protection for a consumer. The part may be out of warranty but if that warranty is only 12 months and it would be resonable to expect that the item has a life greater than that then the manufacturer/seller still owes you an obligation.

Not sure what the next steps would be to persue this though.

For being a luxury marque car it's absolutely ridiculous. Doesn't seem you've had much luck with a few months trouble free motoring with the Land Rover brand. To be fair they can't build cars for toffee for the price you pay for them. Hope it gets sorted for you.

I dont think LR build quality is that bad - there are some dud ones, friday afternoon type cars and it could be better and it could also be worse (back to the 90's!) - but ive seen worse in other makes, premium and otherwise! much worse in some and i think in general LR have improved their quality.

Parts are a different story though Mike

2014 Facelift Discovery

I was in Audi today (duck, yes I know).........and was amazed that the 2 sales staff I was speaking with presented me with the shock sentence of the week.........."Land Rover are too premium for us to compete with now, Q7 sales have nosedived and its only the Q5 that is still selling well for us, people want the LR / RR brand these days" (well, at least the non-hairdressers amongst us)

..........in a weird kind of way, I was proud for a wee nano second that (and I know they still need to improve to some degree) the LR / RR products were now in a position where the Germans know there place product wise  L322 Big Daddy SUPERCHARGED 5.0 Autobiography - Here & Now!

5 series for the miles

RRS S/C factory built HST - Gone

45 others have been and gone!

only own one since january this year and i have to say build quality is absolutly brutal.
the parts that go wrong / fail are typical of automotive complaints from 30 years ago.
is not acceptable,

example:
door locks
parking sensors
bluetooth

all simple devices that work perfectly on vehicles 20% of the price of a RRS but seem to be regular complaint.
Along side that the part i find the most rediculous, it is bad enough to have failures but the replacement parts dont seem to perform much better over time which ultimately boils down to simple fact.
they are not built badly, they are built from bad parts!!


bit of a rant but episode this weekend with failed tailgate lock has tipped me over the edge

Would disagree a little...but I suppose some depends on the age of yours!

That said, balance the number of faults against the number sold and then you see the tiny %...doesnt help you when your in that %! Mike

2014 Facelift Discovery

2007 with 90km on the clock?
i wouldnt call that old.
from what ive read on here there are guys that have not even had first service before similar issues appear.

i've had 10 years of bmw, 2 car both doing 180000 miles before i sold them.
i bought both second hand.
One with less than 20000 miles on the clock when purchased.
the other had 80000 miles on clock when purchased.
neither car gave me one single once of trouble apart from the odd bushing here and there as you'd expect.

i knew the history of land rover when buying.
i guess i didnt expect these niggly little faults to be still part of the land rover experience.

will_wonka wrote:

."Land Rover are too premium for us to compete with now, Q7 sales have nosedived and its only the Q5 that is still selling well for us, people want the LR / RR brand these days" (well, at least the non-hairdressers amongst us)

I would think that it is because the q7 is such an ostentatious car, with more of a footballers or drug dealers reputation than range rover(is that possible!!) or he could have been spinning a yarn to make you feel sorry for him !!

I think we will have to wait till the next generation RRS before we see improvements, they will probably use experience from the freelander line, which I would say has a more reliable image than the previous one as they borrowed a lot of toyotas know how on producing cars( read that somewhere)
Cheers
Dave MY10 TDV6 SE (debadged ), Santorini Black, Flappy paddles, Privacy Glass, 20" Stormers, Mudflaps!

Gone: a comprehensive list of imprezas and a Merc ML AMG

MGO wrote:

2007 with 90km on the clock?
i wouldnt call that old.
from what ive read on here there are guys that have not even had first service before similar issues appear.

i've had 10 years of bmw, 2 car both doing 180000 miles before i sold them.
i bought both second hand.
One with less than 20000 miles on the clock when purchased.
the other had 80000 miles on clock when purchased.
neither car gave me one single once of trouble apart from the odd bushing here and there as you'd expect.

i knew the history of land rover when buying.
i guess i didnt expect these niggly little faults to be still part of the land rover experience.

Quote:

borrowed a lot of toyotas know how on producing cars( read that somewhere)

Still my new car seems to be falling to bits  

mse wrote:

MGO wrote:

2007 with 90km on the clock?
i wouldnt call that old.
from what ive read on here there are guys that have not even had first service before similar issues appear.

i've had 10 years of bmw, 2 car both doing 180000 miles before i sold them.
i bought both second hand.
One with less than 20000 miles on the clock when purchased.
the other had 80000 miles on clock when purchased.
neither car gave me one single once of trouble apart from the odd bushing here and there as you'd expect.

i knew the history of land rover when buying.
i guess i didnt expect these niggly little faults to be still part of the land rover experience.

That wasnt a great time for a number of reasons and is the old design aswell - so from the production terms sorry, its old.

Plus it had a lot of "std bin" parts eg parts for other cars made for the RRS/D3

Quote:

borrowed a lot of toyotas know how on producing cars( read that somewhere)

Not strictly true - the whole toyota approach to building cars is well known, many books written on it

LR did employ some quality stuff to again up quality in mid 08 ISTR