Got hit by a stone plumb in the centre top of my Windscreen resulting in a 12-14 inch crack from the very top of the screen right accross the rain sensor then down towards the middle of the screen. Just called the Land Rover Insurance Glass helpline (which is Autoglass). Spoke to a very nice woman who said the local office will call me this evening to arrange replacement. 2 minutes later the local chap calls to say they have the screens in stock, he has booked me in for Wednesday at 10am and job should only take 2 hours. He also confirmed that the screen is heated & is the rain sensor model. All in all a very good result... especially since many people seem to be having trouble getting windscreens for the sport.  2013 Discovery HSE Luxury - 3.0 SDV6 - Santorini Black
2013 Evoque 5 Door Pure Tech SD4 - Orkney Grey with Panoramic Roof (Mrs E's new baby)

GONE - RRS - 3.0 TDV6 HSE - Santorini (2010)
GONE - RRS - 2.7 TDV6 HSE - Java Black (2007)
GONE - Porsche Boxster S - 3.2 - Black

just make sure you check your car before signing the paperwork at the end had mine done 2 weeks ago done by autoglass when i checked after they had left they had scratched the bonnet and damaged the A pillar getting it off they renewed the A pillar and t cutted the scratch out

My car is currently sat at my dealers, autoglass coming tomorrow , to be honest I have no idea what to look for so the service manager said he would over look it for me as I will be in sunny monoco !!!
Your lucky that they got you a screen just make sure its oe!!! 

Autoglass Aberdeen did mine and while the screen was okay thet damaged an internal pillar trim and the external trim under the wiper bosses.

Tried to say it was previous damage - took a lot of "discussion" and eventually they agreed it was them.

Take pics and go throught the pre-work inspection very astutely. Now - MY11 RRS Autobiography TDV6, Orkney gray, tints, steps, daylight running lamps and allllll the toys!!!
Ex- RRS HSE TDV6 07 Java Black, bi xenon, corner lights, side steps, tints, cool box, smoke side repeats, chrome "sport" boot sill
Ex - Audi A4 Cab 3.0TDi Quattro
Ex - Freelander2 SE TD4
Ex - CRV Auto

Is it that difficult for them?? Mike

2014 Facelift Discovery

Steuart64 wrote:

Autoglass Aberdeen did mine and while the screen was okay thet damaged an internal pillar trim and the external trim under the wiper bosses.

Tried to say it was previous damage - took a lot of "discussion" and eventually they agreed it was them.

Take pics and go throught the pre-work inspection very astutely.

Thanks for the Heads Up M8, I'll make sure I take some pics prior to the work.  2013 Discovery HSE Luxury - 3.0 SDV6 - Santorini Black
2013 Evoque 5 Door Pure Tech SD4 - Orkney Grey with Panoramic Roof (Mrs E's new baby)

GONE - RRS - 3.0 TDV6 HSE - Santorini (2010)
GONE - RRS - 2.7 TDV6 HSE - Java Black (2007)
GONE - Porsche Boxster S - 3.2 - Black

one tip is to ask for dealer part...if you dont youll get fobbed off with non land rover replacement...in effect it means that the little land rover badge is missing from the screen..think its bottom left ie n/side

Thats the only difference I think, but for me wanted all the glass original as possible

I just had my windscreen refitted as you know some bloody chav smashed it with a brick off a bridge, anyway. After a few days waiting for Autoglass to get their ass in gear its finally done.

If your car is still under the Manufactures original warranty, then you need to ask for OEM glass. If you fit the inferior screen it will invalidate your warranty on the wipers, and rain sensors amongst other things.

the only draw back was the wait, however if you've just paid 60 or so grand on a new motor best to wait and get it done properly.

Hope you've managed to get it sorted out.

Foxy 

The car is due for repair tomorrow. I have just checked with Autoglass and they say they don't fit OEM Glass. I have also checked with my Insurer (Land Rover Insurance) and they will NOT pay for OEM glass. If you want it you have to pay for it yourself! I am waiting for a call back from my LR Dealer to confirm if there will be any warranty issues but both Autoglass & the Insurer say there will not.

Foxy, Did you have to pay for yours or did your insurer cover it. If so, who is your insurer?

Thanks, Steve 2013 Discovery HSE Luxury - 3.0 SDV6 - Santorini Black
2013 Evoque 5 Door Pure Tech SD4 - Orkney Grey with Panoramic Roof (Mrs E's new baby)

GONE - RRS - 3.0 TDV6 HSE - Santorini (2010)
GONE - RRS - 2.7 TDV6 HSE - Java Black (2007)
GONE - Porsche Boxster S - 3.2 - Black

That is ridiculous !!! Land Rover Insurance wont pay for a Land Rover Product !!!

I have sent you a PM about my insurance company.

Foxy ! 

Last edited by Siberianfox on Tue Apr 05 2011 10:13am. Edited 1 time in total

Autoglass didnt fix a LR screen to mine and I didnt know all this was a requirement - So maybe my extended warranty is goosed  Now - MY11 RRS Autobiography TDV6, Orkney gray, tints, steps, daylight running lamps and allllll the toys!!!
Ex- RRS HSE TDV6 07 Java Black, bi xenon, corner lights, side steps, tints, cool box, smoke side repeats, chrome "sport" boot sill
Ex - Audi A4 Cab 3.0TDi Quattro
Ex - Freelander2 SE TD4
Ex - CRV Auto

Autoglass fitted oem glass to my car. Insurance company paid for it not me. All i paid was normal windscreen excess. I sort of demanded that car be kept original. Asked insurance company if they would be happy if i fitted cheap non oem brake pads and then had accident. I also asked for proof that a non oem windscreen met the original land rover spec as it is a structural item. The price difference is substantial so its fair to question spec and quality. Autoglass have their own windscreen factory so will always push their own cheaper product

That's interesting, I need to get a new screen in mine after it got bulleted a few weeks ago. Speaking to an ex-colleague at the weekend about shipping of his D3 to Australia, he ended up having a brand new windscreen taken out and replaced when it arrived in Oz. Turned out the compliance authority in Victoria would only accept a windscreen with the LR logo on it, no logo = non-compliant. Cost him $1500 to get the new screen.

I'm thinking of taking my RRS later this year if we go to Oz, so I'd best prepare myself for a 'discussion' with the insurance company  Ex-G4 Challenge RRS HSE, BV55 YZE. Subtle shade of orange ! Now registered YZE481 G4RRS in Melbourne.

Before you get a screen changed print out and take with you VA's posting about want also has to be replaced - it isn't as simple as just a straight screen swop.
http://www.rrsport.co.uk/forum/topic9679.html 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Thanks for all the advice folks

Foxy - You have a PM.

I'm off to chase up my dealer on the Warranty position and then call LR Insurance.

I'll post the results. 2013 Discovery HSE Luxury - 3.0 SDV6 - Santorini Black
2013 Evoque 5 Door Pure Tech SD4 - Orkney Grey with Panoramic Roof (Mrs E's new baby)

GONE - RRS - 3.0 TDV6 HSE - Santorini (2010)
GONE - RRS - 2.7 TDV6 HSE - Java Black (2007)
GONE - Porsche Boxster S - 3.2 - Black