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Home > General > A disconcerting example of poor quality and bad service |
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RRUK Member Since: 10 Jun 2005 Location: Leicestershire Posts: 2584 |
I almost didn't read this but thought forewarned is fore-armed. This guy had a huge amount of issues with his RRS TDV6, one of course being the known suspension issue. His eBay advert was a mechanism to force Land Rover's hand and replace his car, which he seems to have managed in the end, but what a debacle.
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Wed Jul 27 2005 5:16pm |
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Quasimoto Member Since: 27 Jul 2005 Location: Middleburg, VA Posts: 34 |
Not a pleasant story. Having had the car for less than 24 hours, I've still got the jitters. Part giddy with excitement, part afraid of how much coin I've dropped and how little I know about the vehicle's quality record. Driving home from the dealership yesterday, at around 60 mph, some belt began sounding off a continuous and disconcerting squeal. Lasted for about five minutes (I backed off to 50 mph). Thankfully, didn't hear it this morning -- I assume it's just a factor of having only 2 miles on the odometer when I drove it off the lot. In the negativity vein, I saw this review today, which I think is the "least positive" I've yet read on the RSS...
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Wed Jul 27 2005 5:36pm |
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Widdle Member Since: 27 May 2005 Location: Petersfield West Sussex Posts: 70 |
Er, no! Driving a car at such 'high speed' - 60 mph is not a high speed in a new car. The amount of faults that people experience in brand new £40-60,000 cars from Land Rover is not acceptable. So much so that I have cancelled my order as a result. Suspension faults, lifting bonnets, loose panels are a result of poor quality control nothing more nothing less. Also why should reports of faults from the US be discounted? If a car has faults it has faults |
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Wed Jul 27 2005 9:09pm |
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grommet Member Since: 28 May 2005 Location: Northern California Posts: 299 |
Honestly, does the lack of perfection on some vehicles surprise anyone? It's still a Land Rover. As of last year, they were at the very bottom of quality surveys. Yes, RRS/Disco 3 is all new and has a better chance... but I sure wouldn't expect a jump to the top 10. |
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Wed Jul 27 2005 9:24pm |
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caporajm Member Since: 25 Jul 2005 Location: Austin, MN Posts: 55 |
You're absolutely correct. I feel people have a negative opinion of Land Rovers from teh begining. That last article shows that and is so bias that it's pathetic. The writer probably is prone to Hummers or most of the American trash (I'm American, I can say that ) The writer just mentioned the positives, and that causes for an uninformative article. I mean come on, so some guy is using Ebay to get his point accross. That's lame as well. These things happen.. they shouldn't, but sometimes they do. My dealer has bent over backwords for the 3 weeks that I've been a proud owner of mine that I'm sorry I'm moving so I can't be his client for the meantime. My mom's Porshe 911 has been in the shop so much that my Dad bashes it for being a crappy car and look where Porsche ranks in the realibility catagories. These things happen! From the start, I saw the reports of where Land Rover was and that was a concern for me, but then I looked out at the SUV market, and saw absolutly nothing that had as much style and soal as this car. If you want to bash the car, don't do it in the forum because WE have no time, no need, and no use for that kind of behavior in an amazing forum. If you are in the market for this car, think about why you're buying it. I bought it based on the emotions I got when I saw it at the Detroit Auto Show, Cleveland Auto Show, and even driving it at the Land Rover Off Roading in Moab, Utah. This car speaks to me that nothing else on the market does. I'd rather be seen driving this to the dealer for repairs (which I have encountered NONE that I wasn't able to fix), then being seen in any other SUV.
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Wed Jul 27 2005 9:40pm |
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Biggles Member Since: 26 May 2005 Location: Preston, Posts: 916 |
Although I do feel for the guy in the ebay ad. I have had no problems with mine so far but as to the dealership thats a different matter.
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Wed Jul 27 2005 9:59pm |
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MDP Member Since: 14 Jun 2005 Location: Back in an AUDI Posts: 8598 |
Sh*t happens....... I can tell you , even at Audi "Vorsprung durch Technik" ...... But handled properly you will be treated seriously & get a satisfactory result. I have had 2 brand new replacement cars from Audi: an S4 cab & TT through similar events as this. I will continue to buy Audi's and from that dealership. I have owned LR's and had issues ( always sorted ) & NO COMPLAINTS against my local dealer either.
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Thu Jul 28 2005 11:51am |
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RRUK Member Since: 10 Jun 2005 Location: Leicestershire Posts: 2584 |
When is your S/C due to arrive? L319 D4 HSE
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Thu Jul 28 2005 12:47pm |
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MDP Member Since: 14 Jun 2005 Location: Back in an AUDI Posts: 8598 |
My dealer is hoping for September........ not October.... but who cares, once it's here its better than a years wait
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Thu Jul 28 2005 12:53pm |
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RRUK Member Since: 10 Jun 2005 Location: Leicestershire Posts: 2584 |
I'm on a similar boat, going on hols for 1st 2 weeks in september and then car should be here on about the 25th.....nice L319 D4 HSE
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Thu Jul 28 2005 3:40pm |
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scorpio Member Since: 08 Jul 2005 Location: London Posts: 142 |
Well said guys.
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Thu Jul 28 2005 3:52pm |
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