Got a call today to book my RRS MY10 in as part of the quality assurance program.
Asked them to get a top hose in stock as LRA advised it should be changed as it rubbbed on a plastic moulding and partly worn through, replaced under warranty obviously.

My question - Is it usual to pay for a courtesy car these days as i have never done so before (BMW & Audi), not a huge amount, but all the same just thought i would check. MY10 3.0 HSE Santorini Black, Ivory Premium & extended leather, privacy, paddles, diamond turned alloys, Ipod lead that charges, tasmods, rrsport.co.uk stickers

Jeep 4.0 High Output XJ 94 6" teraflex lift, c/w rear coils, 9500lb winch, 35" TSL super swamper boggers, safari snorkel, custom made bumpers, tom woods custom double cardon driveshaft, twin electric fans. Don't follow it..............you wont make it. The first 4 x 4 by far.

i took mine in monday for services & front suspension fault doing & they gave me a freelander for 2 days,did not have to pay but their was a notice on the dash to replce fuel i used or their would be £10 to pay.
i just wish it was full then i could have drained it off & it would have been worth payin the £10  Gone,,TDV8 arctic frost,black leather,colour coded handles,rear entertainment,sunroof.
1980 Rolls Royce,shadow 2 in white.
Gone 07/57 TDV8 santorino,black leather.chrome handle's/mirror's.
Gone 02/52 FFRR vogue.

My local dealer wanted to charge me for a courtesy car to do the recall work, although they offered to pick up and return the car free of charge so I did that.

On my previous 2 BMWs I always had to pay for a courtesy car but the Alfa dealer never charges. WINNER - 2009 ‘Just Doing What It’s Designed To Do’ Award

2010 TDV8 HSE Galway Green - Adaptive Cruise - Sunroof - Privacy Glass - 5 Spoke Alloys
2009 TDV6 3.0 HSE Buckingham Blue - GONE

No charge from my local last week. Gave me a Jag, but in the past I've had Freelanders. Don't get charged by Porsche either & they normally give me a choice of car Boxster, cayman, Cayenne or 911 HSE TD6 (Java Black/Ivory)
911GT3 (Guards Red, carbon interior)
ElanSE (BRG)
Panamera Turbo S
Boxster S

You lot seem really lucky , if i want a courtesy car i need to give at least 3 - 4 weeks notice..

Booked today and first available slot June 14, will probably cancel tomorrow as im not prepared to pay for courtesy car. I will try my more local dealer......im quite sure they dont charge for courtesy car  MY10 3.0 HSE Santorini Black, Ivory Premium & extended leather, privacy, paddles, diamond turned alloys, Ipod lead that charges, tasmods, rrsport.co.uk stickers

Jeep 4.0 High Output XJ 94 6" teraflex lift, c/w rear coils, 9500lb winch, 35" TSL super swamper boggers, safari snorkel, custom made bumpers, tom woods custom double cardon driveshaft, twin electric fans. Don't follow it..............you wont make it. The first 4 x 4 by far.

Last edited by JC1 on Thu May 27 2010 10:45pm. Edited 1 time in total

i can never understand why people get riled about getting a non like for like courtesy car, i rather like trying other cars especially if they are interesting. last one i got was a chrysler 300c touring in place of the rrs, and it made me chuckle all the way home!! as long as a dealer is offering a car if your own is in for longer than a day why does it matter what one gets? i usually say that i will get my own insurance transferred over, which dosnt cost anything , although i have binned brokers who try and charge an admin fee to swap for a day!
saying all that i would take my business elsewhere if a dealer actually tried to charge me for the use of a car, especially if they had two hundred odd sitting in the forecourt doing nothing!!

cheers
dave MY10 TDV6 SE (debadged ), Santorini Black, Flappy paddles, Privacy Glass, 20" Stormers, Mudflaps!

Gone: a comprehensive list of imprezas and a Merc ML AMG

Im not really riled about what car i will get as i dont even know what car i will get yet, its being charged for it i have the issue with  MY10 3.0 HSE Santorini Black, Ivory Premium & extended leather, privacy, paddles, diamond turned alloys, Ipod lead that charges, tasmods, rrsport.co.uk stickers

Jeep 4.0 High Output XJ 94 6" teraflex lift, c/w rear coils, 9500lb winch, 35" TSL super swamper boggers, safari snorkel, custom made bumpers, tom woods custom double cardon driveshaft, twin electric fans. Don't follow it..............you wont make it. The first 4 x 4 by far.

sorry, jc1, i wasnt getting at you! , there have been similar posts before and lots of people complain about not getting like for like, if a dealer has say 8 customers a day requiring a car, that is a lot of expensive metal that is off the market!
cheers
dave MY10 TDV6 SE (debadged ), Santorini Black, Flappy paddles, Privacy Glass, 20" Stormers, Mudflaps!

Gone: a comprehensive list of imprezas and a Merc ML AMG

JC1 wrote:

Booked today and first available slot June 14, will probably cancel tomorrow as im not prepared to pay for courtesy car. I will try my more local dealer......im quite sure they dont charge for courtesy car

JC1 wrote:

I will try my more local dealer......im quite sure they dont charge for courtesy car

Hello JC1,
James, our Land Rover Sales Manager here at Lookers Land Rover Park Royal who would usually respond is out off the office currently, but I saw this discussion and wanted to add to it.

Firstly, I totally understand your point of view in not wanting to incur extra cost just to drive a courtesy car. Our Service and Aftersales department don't charge a rental fee for the use of a courtesy vehicle. The only time a charge is made is if a customer wishes to be covered by our dealership insurance then there is a fee of £15 + VAT per day to cover the premium. If you use your own insurance and let us have a copy of the documentation confirming that you're covered fully comp on our car then there is no £15 + VAT per day insurance fee to be paid.

Please do give me a call if you have any more questions or would just like to talk this through.
Many thanks and best wishes,
Nick.

In James' absence

Hi Nick - Thanks for your reply i got a couple of PM's from James and its all sorted now.

Again thanks for your reply  MY10 3.0 HSE Santorini Black, Ivory Premium & extended leather, privacy, paddles, diamond turned alloys, Ipod lead that charges, tasmods, rrsport.co.uk stickers

Jeep 4.0 High Output XJ 94 6" teraflex lift, c/w rear coils, 9500lb winch, 35" TSL super swamper boggers, safari snorkel, custom made bumpers, tom woods custom double cardon driveshaft, twin electric fans. Don't follow it..............you wont make it. The first 4 x 4 by far.

Town and County used to charge for insurance if I couldn't get my own transferred for the day. BMW charge insurance for the loaners from there but I've only had to pay once as they didn't have the bits and then one of the parts was wrong so the other twice I've had the car FOC. Current, M135i in Estoril Blue with more extras than the cast of Ben Hur.

535d m-sport Platinum grey and a few extras.... Gone

X5 3.0 sd in Space Grey, 20's, Dynamic Pack, Memory Pack, Media Pack, Tow Pack, Rear DVD, Panoramic Sunroof, Steps, 7 Seat Pack, Reversing Camera with moving lines, programmable park heat, etc etc etc - Gone

Range Rover Sport Santorini, privacy, dvd, towpack GONE!!!

In my view for warranty recalls you should always get a LR vehicle. For servicing I would expect to pay a small amount for a car or get a basic car. 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



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Runner Up - 2009 �Just Doing What It�s Designed To Do� Award


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