Hello all driving my first rr sport having nothing but problems with it ,propshaft bearings
keep going,noticed problem after couple of days of getting vehicle took it into lr in stoke was told nothing wrong.After driving it for 4 weeks 2,000 miles on clock bearings went completely now done 4200 miles this week bearings went againand this time it cracked the seals on the housings . in garage at moment .has anyone had any dealing with lr customer care any tips on how to cpmplain etc please help
Mike hi this is my first range rover sport and up to now deffo my last

Last edited by mikeymike on Thu Aug 28 2008 9:43am. Edited 1 time in total

Was this a new or 2nd hand car? If 2nd hand and bought from a dealer you would have a good case to return the car as they kept it for 4 weeks. Speak to the dealer principle about this. 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



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chill - aren't you able to exchange car to a new one ? 
L 405 2013 FFRR 5.0 SC
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Yeah... as much as it's inconvenient, is the dealer not sorting it out for you?  

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car is brand new !!!!!! problem i,ve had is that i buy all my cars through a dealer on contract hire car was soursed in peterbrough and i,m based in cheshire so dealer its in being fixed did,nt sell it to me so its going through land rover its a pain last 20 years (change every 2 years) i,ve had mercs bmw jeep and lexus's never problem so new to complaining lol hi this is my first range rover sport and up to now deffo my last

You might want to speak to the contract hire company as it's also their problem. If this is a recurring problem make a huge fuss to LR and insist on a replacement, but you must give LR a fair crack at fixing this, 3 times would be fair in my book. Always go to the top at LR I find it speeds things up a bit. 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



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Hi Mike, let me know if you don't have any joy with the CH company, have a couple of email addresses which may come in handy for you..

thanks for all your help just sent email to dealer prinicple and spoken to CH (lex vehicle partners) still no contact with Customer care lol
mike hi this is my first range rover sport and up to now deffo my last

LAND ROVER CUSTOMER CARE ??

Do those four words go together in one sentence?

Most of the time yes - as with all marques it depends who you deal with. Some good, some bad  

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mikeymike

PM me - I can probably help. Gone - 2008 TDV8, Stornoway Grey, ebony, zabrano trim, TV, Tasmods, mudflaps.

Mike - PM me if you have any problems with your contract hire company. I have loads of good contacts in the contract hire/leasing companies and I have a good working relationship with Land Rovers.

Cheers

Even if your local dealer didn't sell it to you they should be keen to address it as i believe they get paid for the warranty work anyway. I first bought from London but had no issue with all warranty work at my local dealer...

That would be my first attack if the local is not playing ball....

update !!!!!!!!!!!!!!!!!!!!!!
my cars got to have new propshaft only problem their on back order(does this mean alot have failed ) ????l[
however good news on rental car they,ve swopped my cadilliac for a vouge so they can keep my car as long as they want lol
thanks everyone for their helpful suggestions its much appreciated

mike hi this is my first range rover sport and up to now deffo my last

Anything that isn't a disposable item such as wipers/brake pads etc are almost always on back order. Tell the dealer to make sure LR lift one off the production line. 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award


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