will_wonka
Member Since: 03 Mar 2007
Location: Tminus 12 months for the RS Sport Supercharged!!
Posts: 3377
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rbr wrote:Well thats nearly a week and still in at shields , numerous e-mails to landrover technical dept and still no further forward , 92 of you have viewed yet I have no replies which means I dont feel exactly confident that there will be a good outcome to this , only 7 months left on the warranty , looks like the stories about RR sport,s reliability problems are true
RBR - sorry to hear the news. I'm sure the dealer is doing all they can for you, but TBH, some issues do take some time to nail down. I have not personally heard of the issue and TBH it could be a whole host of potentials, the good news is, it is in the right place, albeit inconvenient.
If you are not happy with the service apply pressure with LR customer satisfaction who in turn will apply pressure to your dealer. Take names and direct telephone numbers for reference.
If the worse comes to the worse, fax a complaint to LR direct if all fails, but only use this option if ALL fails. WRT the "RRS stories", bear in mind that they are just that. Some people blow little issues completely out of the water and make them mountain issues. I for one have fallen into that trap once or twice, but overall I have never been better looked after by a manufacturer or dealer network.
FYI - I do have reason to complain, check the suspension knocking section!! At the end of the day, these things are very inconvenient and sometimes dangerous, either way I know by hook or by crook and legally, it will get resolved in my favour.
Good luck. L322 Big Daddy SUPERCHARGED 5.0 Autobiography - Here & Now!
5 series for the miles
RRS S/C factory built HST - Gone
45 others have been and gone!
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Tue Oct 14 2008 9:36pm |
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