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 | Home > Off Topic > BT is messing with my head ! |
 
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| Smarticus Member Since: 26 May 2005 Location: Northumberland Posts: 939   
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Get this, I want to upgrade the phone line in a holiday cottage from "Incoming calls only" to "Full service". Ring BT last friday and explain this to them patiently. They tell me their "systems are down" and they will ring me back. No ring back - so I ring them again on Monday. They tell me their "systems are down" and they can't action any orders, but they can take my details and ring me back. They duly take my details, but no ring back. I ring them on Wednesday,but, you guessed it, their "systems are down". I "loose it" with the poor sod on the phone and tell him what a "shower of |
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Thu Jul 10 2008 9:59pm |
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" the whole of BT are and how no self respecting sweetie shop would have their "systems down" for almost a week. How they are probably single handedly messing up the UK economy and should take their collective selves for a long walk on a short pier. They promise to ring me back. 24 hours later still no ring back so I ring them to find that their "systems are down".
| JayMann Member Since: 19 Jan 2006 Location: Stop acting like snob when you just won the Lotto! Posts: 22898 
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What a joke! RRS TDV6 Gone but still around
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Thu Jul 10 2008 10:20pm |
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| kam100 Member Since: 28 Sep 2005 Location: In my office doing quotes!! Posts: 4771
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I had similar experiences with BT when we changed from analogue to digital lines in the office! they thought 2 days down time was 'an acceptable timeframe'... and the joker small providers weren't any better.. glad we've got a half decent supplier of a phone system and phone call service now.. Thanks for the reccomendation MDP!! |
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Thu Jul 10 2008 11:35pm |
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| kam100 Member Since: 28 Sep 2005 Location: In my office doing quotes!! Posts: 4771
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Good luck with getting it sorted by the way.. you'll get there eventually im sure! trouble is, you never remember how painful all of this was after a month or so of getting it done.. till the next time! |
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Thu Jul 10 2008 11:36pm |
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| Supertrotter Member Since: 10 Mar 2006 Location: Brrrr.... guess where :o( Posts: 9905
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Shambolic, but you still have it better than we do.
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Fri Jul 11 2008 5:51am |
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| shmoogle Member Since: 07 Sep 2005 Location: ... and for every sprinkle I find, I shall kill you! Posts: 24350
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BT seem to be a world unto themselves... how one of the world's largest telcos can afford to have their call centre out of action for so long I don't know. Haven't suffered that from BT, but plenty of other horror stories - the worse of which entailed them suddenly deciding, after an 8 week planning cycle, that they didn't have anyone to move a set of leased circuits for an office move. Suffice to say, some poor traffic light engineer got pulled off the streets to the do the move for us... |
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Fri Jul 11 2008 8:43am |
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| Jonny Fresh Member Since: 04 Feb 2008 Location: Manchester Posts: 3586 
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WHAT???????????  
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Fri Jul 11 2008 9:34am |
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| Very Annoyed Site Moderator Member Since: 23 Aug 2005 Location: bat-wielding monkey-spanking tough-love zero-tolerance Euro-sceptic moderator - So just watch it! Posts: 19459
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Bargain! 2005 Zambezi TDV6 - Gone but not forgotten
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Fri Jul 11 2008 9:52am |
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| Supertrotter Member Since: 10 Mar 2006 Location: Brrrr.... guess where :o( Posts: 9905
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'Fraid so! And even then, I only average 1.60 - 1.75 Meg Runner up - 2009 Best Avatar Award 
Joint runner up - 2009 Outstanding Contribution Award
WINNER - 2008 ‘Best Thread’ Award – Beautiful Women Of The World 
Runner Up - 2008 Comedian Of The Year Award
Runner Up - 2008’s Funniest Incident
06 RRS TDV6 HSE, Java/Ebony, PTI, Running Boards, Privacy, S/C Grille/Vents, Stormers, Tasmods - GONE -  (
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Fri Jul 11 2008 10:50am |
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| npinks Site Moderator Member Since: 26 Nov 2007 Location: Watching Posts: 6716
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would one of those 3g usb things be cheaper |
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Fri Jul 11 2008 10:56am |
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| Supertrotter Member Since: 10 Mar 2006 Location: Brrrr.... guess where :o( Posts: 9905
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...  Runner up - 2009 Best Avatar Award
Joint runner up - 2009 Outstanding Contribution Award
WINNER - 2008 ‘Best Thread’ Award – Beautiful Women Of The World
Runner Up - 2008 Comedian Of The Year Award
Runner Up - 2008’s Funniest Incident
06 RRS TDV6 HSE, Java/Ebony, PTI, Running Boards, Privacy, S/C Grille/Vents, Stormers, Tasmods - GONE - (
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Fri Jul 11 2008 10:57am |
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| npinks Site Moderator Member Since: 26 Nov 2007 Location: Watching Posts: 6716
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you can get 3g mobile internet usb plug ins £unlimited use for £20 a month over here
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Fri Jul 11 2008 10:59am |
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| Supertrotter Member Since: 10 Mar 2006 Location: Brrrr.... guess where :o( Posts: 9905
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I doubt they even have 1G here! First and foremost, I need a 100% reliable connection for about 120 hours during the week as I connect on a Sunday evening and keep running until 7pm ish Friday night. I also have multiple applications and data feeds running so not sure that would be a viable route, even if it was avalable  Runner up - 2009 Best Avatar Award
Joint runner up - 2009 Outstanding Contribution Award
WINNER - 2008 ‘Best Thread’ Award – Beautiful Women Of The World
Runner Up - 2008 Comedian Of The Year Award
Runner Up - 2008’s Funniest Incident
06 RRS TDV6 HSE, Java/Ebony, PTI, Running Boards, Privacy, S/C Grille/Vents, Stormers, Tasmods - GONE - (
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Fri Jul 11 2008 11:15am |
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| Jonny Fresh Member Since: 04 Feb 2008 Location: Manchester Posts: 3586
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Ah! So its not just for RRSPORT.CO.UK then......I was going to say....£282 a month just for this 
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Fri Jul 11 2008 11:17am |
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