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Home > General (L494) > Warranty advice |
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m13lky Member Since: 08 Aug 2016 Location: Scotland Posts: 310 |
Try warranty direct, that’s who I’m with & they did cover the crank issue but have recently been bought over so you will have to check with them & get it confirmed in writing if I was you.
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Thu Jun 24 2021 11:46am |
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Johnrrs Member Since: 16 Feb 2021 Location: Yorkshire Posts: 457 |
I have just signed up for warranty direct. Not had a claim yet and hopefully won’t . There’s a long list of what’s covered and not covered on their site and it mentions crank shaft etc so hopefully covered. |
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Thu Jun 24 2021 5:15pm |
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Chips Member Since: 08 Nov 2017 Location: Shropshire Posts: 118 |
I've just taken out Land Rover extended warranty (car plan ) , as the car already has a new engine due to a crank snap they say they will cover a crank snap should it happen again as they say Land rover fit updated engine cranks which no longer means failure is a manufacturers default . Peace of mind for £80 a month I think is worth it given it cost £23k to repair last time ! MY24 Dynamic SE,MY21 HSE Silver, MY20 SQ7, MY 18 RRS HSE Dynamic , MY 16 RRS Autobiography now gone & MY 2005 Discovery 3 HSE that I will be buried in ! |
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Tue Aug 17 2021 4:53pm |
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jd2uk Member Since: 01 Apr 2017 Location: Kent Posts: 109 |
That's good to know. What classes as an 'updated engine'? Mine is a 2018... |
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Tue Aug 17 2021 5:00pm |
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Dave-t Member Since: 18 Jan 2020 Location: Glasgow Posts: 436 |
Who is “they”, that’s the first time I have heard that on here, disco4 or any of the Facebook groups. You normally find it’s LR who cover the crank if you have the extended warranty, but it is goodwill. Warranty direct now is a new company from around May of this year, as yet nobody has really said much about them, the old WD were about the best. Motor easy and warrantywise get really bad reviews (I had a bad experience with WW) so take them at your own risk. It’s hard to know who is best these days, I’m glad I have an old WD policy. Joined the X5 45e club 1994 Defender 90 300 tdi |
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Tue Aug 17 2021 5:51pm |
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Chips Member Since: 08 Nov 2017 Location: Shropshire Posts: 118 |
'They' is the warranty company providing LR extended warranty , Car Plan I think but I could be wrong as the paper work hasn't come through yet . Their claims department phoned back after I queried as to whether it would cover the crank given it's a known manufacturers default and the above is what they came back with . They did say if for some reason LR hadn't fitted the updated crank in the new engine then LR would cover via goodwill due to you having extended warranty providing it has lr service etc .
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Tue Aug 17 2021 6:39pm |
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