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johninalresford



Member Since: 04 Mar 2007
Location: Hampshire
Posts: 16

United Kingdom 2006 Range Rover Sport Supercharged Java Black
Hunters Guildford

Have been disappointed with Hunters Guildford and am thinking of changing to a new LR dealer for servicing, problems, issues, etc.

Given my location I have a choice of Basingstoke or Southampton LR dealers - anyone have a recommendation / experiences (good or bad) with any of the above three?

It seems that once they sell you a car they are not interested in keeping you happy any more. My level of service from my dealer plummeted in quality when the sales guy that I dealt with left. He bent over backwards to get any issues sorted out once I had taken delivery of the car.

Post #91563 Thu Mar 08 2007 9:50pm
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Very Annoyed
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United Kingdom 

Same old story with Hunters! 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



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Post #91580 Thu Mar 08 2007 11:19pm
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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350

United Kingdom 

Exactly. Mrs S got her first FL from here... and they are a bunch of comedians. I also dropped in there once to pick up a replacement wing mirror glass for the RRS and they managed to lose it on the way from parts to the front desk, where I said I would pick it up. Idiots. 

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Post #91601 Fri Mar 09 2007 8:47am
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johninalresford



Member Since: 04 Mar 2007
Location: Hampshire
Posts: 16

United Kingdom 2006 Range Rover Sport Supercharged Java Black

shmoogle - noticed on the members map you are in the same general location as me. Which dealership do you use? After your unfortunate experience did you stick with Hunters Guildford, or change to another one in the vicinity?

Post #91644 Fri Mar 09 2007 9:35am
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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350

United Kingdom 

Obviously, I'm not a LR owner anymore, but my wife's Freelander goes to Webbers in Basingstoke for servicing/maintenance. My RRS went for it's 15k service at LR Gatwick (because it was handy for work), who I found to be excellent personally, but others have had horror stories.... Very Happy 

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Post #91650 Fri Mar 09 2007 9:43am
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will_wonka



Member Since: 03 Mar 2007
Location: Tminus 12 months for the RS Sport Supercharged!!
Posts: 3377

United Kingdom 

shmoogle wrote:
Obviously, I'm not a LR owner anymore, but my wife's Freelander goes to Webbers in Basingstoke for servicing/maintenance. My RRS went for it's 15k service at LR Gatwick (because it was handy for work), who I found to be excellent personally, but others have had horror stories.... Very Happy


Have used LR Gatwick. Nothing but good words about them personally. Watch out with the collect and return service though....horror stories galour...I would need a forum to myself for those! Whistle

Post #93209 Tue Mar 13 2007 10:22pm
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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350

United Kingdom 

I always get courtesy cars so not liable to fall foul of collect and return. LR Gatwick have a splendid choice of Honda Civic 1.2s to choose from! Laughing 

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Post #93327 Wed Mar 14 2007 1:07pm
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Pelyma



Member Since: 28 Sep 2005
Location: Sussex
Posts: 1497

England 

Try Harwoods, great chaps Thumbs Up Thumbs Up About 30 mins from Hunters and a light year away in expertise and service!

Post #93373 Wed Mar 14 2007 2:14pm
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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350

United Kingdom 

They're in Pulborough aren't they? With the Bentley franchise too? 

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Post #93384 Wed Mar 14 2007 2:40pm
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Pelyma



Member Since: 28 Sep 2005
Location: Sussex
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England 

Certainly are! Top guys

Post #93532 Wed Mar 14 2007 6:25pm
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johninalresford



Member Since: 04 Mar 2007
Location: Hampshire
Posts: 16

United Kingdom 2006 Range Rover Sport Supercharged Java Black

Harwoods are just a tad too far for me. If it's not Hunters Guildford, then it has to be Webbers Basingstoke or Hunters Southampton. However none of the above three have had very favourable feedback on this site. If anything, my current dealer, Hunters Guildford, who I am less than happy with, seem to have been criticised the least of the three.

Post #93666 Wed Mar 14 2007 11:18pm
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Pelyma



Member Since: 28 Sep 2005
Location: Sussex
Posts: 1497

England 

What about Reading (Lancasters?) Slimer uses them and rates them.

Post #93719 Thu Mar 15 2007 9:12am
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wokkaman



Member Since: 08 Nov 2006
Location: GU34
Posts: 761

United Kingdom 2013 Range Rover Sport Supercharged HSE Zermatt Silver

see my other thread on Webbers!! Thumbs Up Thumbs Up :thumbsup:http://www.rrsport.co.uk/forum/topic5658.html GONE** RRS 3.0SC Silver fully loaded Smile - 2020 110 loving it
BMW R1200GSA Rallye
GONE** Fiesta ST2 - Mrs Wokka's - AMG35 now
GONE**BMW K1600GTLE Matt Blue
GONE**Disco 4 2014 Firenze Red
GONE**Evoque SD4 Dynamic Coupe
GONE**RRS 5.0 SC
GONE**RRS HSE TDV8
GONE**RRS HSE TDV8 (The Crap one)
GONE**FL Facelift
GONE**FL 1
GONE**D1
GONE**BMW R1200GS Adventure
GONE: Kawasaki ZX10R
GONE: Focus ST2
** Chinook CH47 - 2 x T55 engines 3,750 hp each!! 183mph, 2xM134 Miniguns, 1xM60

Post #94489 Sat Mar 17 2007 5:35pm
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General lee



Member Since: 09 Mar 2007
Location: North Yorkshire
Posts: 9

England 2005 Range Rover Sport 4.4 V8 HSE Tangiers Orange

Hi, Very Happy
I would recomend Harwoods at Croydon Thumbs Up really good team Very good service all round.

Looks like i am not the only one to have problems with Hunters Guilford, More suited to selling ice cream Rolling with laughter

Post #94606 Sat Mar 17 2007 11:02pm
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shmoogle



Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350

United Kingdom 

I doubt they could sell that without Censored ing it up either! Rolling Eyes 

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Post #94914 Mon Mar 19 2007 11:36am
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