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x5pea Member Since: 03 May 2007 Location: Lanarkshire Posts: 2097 ![]() ![]() ![]() |
Ive found them pretty good to deal with to be fair. They offered you a refund on the part, i can't see any business going any further than that. |
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PEACHY Member Since: 07 Nov 2010 Location: Birmingham Posts: 2795 ![]() ![]() |
Your right - started of very amicable but I won't keep the part on my RRS it does look awful close up. They issued a refund as soon as they realised 'I was unhappy' - their words not mine. I have purchased resistors for LED light upgrade & steering wheel removal tool both did the job. My problem is even with a refund I'm still out of pocket - how can that be right? |
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simple1 Member Since: 15 Jan 2006 Location: Somerset Posts: 1657 ![]() ![]() ![]() |
Am sure your p***ed off but you pays your money etc. am sure it is considerably cheaper than genuine article so a full refund and offer to keep the thing I would have thought, is plenty! You would have paid for paint anyway and most would have tried the spoiler on the car before painting it so take the money and call it quits. If they didn't give you a refund I could understand the moan-in, but from what you say you got a bargain! |
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rrsboy Member Since: 06 Jan 2009 Location: UK Posts: 1391 ![]() ![]() |
how exactly are you out of pocket and by how much?
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PEACHY Member Since: 07 Nov 2010 Location: Birmingham Posts: 2795 ![]() ![]() |
£120 for paint - £50 for the rear brake light. I have only been reimbursed the money I originally paid for the spoiler. As for trying - fitting the part before painting - why fit it twice - the part was fine until fitting - the bolts are tightened from underneath which cause the outer skin to pull down causing ripples on the spoilers painted surface.
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x5pea Member Since: 03 May 2007 Location: Lanarkshire Posts: 2097 ![]() ![]() ![]() |
i notice they still have it advertised for sale, which is pretty poor. Given that they now know it sub standard. |
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